Troubleshooting - Cobra 75 All Road Owner's Manual

Maintenance/Adjustment & FAQ
Maintenance/Adjustment
Your Cobra CB transceiver is specifically designed for the environment encountered in
mobile installations. The use of all solid state circuitry and its light weight result
in high reliability. Should a failure occur, however, review the following, then if necessary,
replace parts with identical parts. Substitution is not recommended. If you have questions,
please call Cobra Customer Care at 800-543-1608 (hours are listed on the Cobra.com website).
1. Check connections to the source of power and make sure it is the 13.8 VDC required
to operate your radio.
2. Check Bluetooth
connection and be sure handset and transceiver are paired.
®
3. Check the fuses in the DC power cord and in the 12V accessory power plug.The main
power lead (red) has a 2 Amp fuse - type F2AL 125V - UL rated in its holder. Use only
the above specified type and size fuse for maximum protection. Failure to do so will
void the warranty.
4. Make certain the microphone is properly plugged in.
5. Make certain the antenna is properly assembled and connected. If you are unable to
correct the problem, please contact Cobra customer service.
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Troubleshooting

Troubleshooting
Intro Operation Customer
Assistance
Problem:
When streaming or taking a phone call from
Customer
my headset, I hear static. Installation
Assistance
Secondary Icons
Why can't I hear anything coming out of my
headset?
Notice Caution
I cannot disconnect my headset from the
All Road.
I answer a phone call on my SmartPhone and
hear no sound. I am not using the All Road or
my wireless headset.
I cannot Push-to-Talk with my multi-point
headset when using the All Road.
The Handset continuously displays the Cobra
Logo and not the normal CB radio.
NOTE: A full list of Frequently Asked Questions can be found on the 75 All Road product
page on cobra.com.
Warranty
Recommended Action(s):
- Turn the volume on the All Road OFF, or
- Adjust the Squelch to the maximum level
using the handset (press the SQ/ASQ button).
- Pair your headset to the All Road.
- Check the Audio Path (through All Road Menu).
Warning
- Disconnect through the Menu on the handset:
Press ENT/MENU>>BLUETOOTH>>PAIR>>-
HEADSET>>DISCONNECT.
- Turn off Bluetooth on your Smartphone
(headset may still be connected if in range).
- A headset requires an external PTT function
which can be resolved by using the All Road
handset or All Road wireless Push-to-Talk
Button to communicate over your headset with
the All Road CB.
- Disconnect power from the BlackBox unit.
- Connect the Handset directly to the BlackBox
USB port.
- Re-connect 12V power to the BlackBox and
push the Handset power button to turn ON the
All Road (if needed).
- The Handset will automatically pair and
connect to the BlackBox and should boot to
the CB radio function.
- Power down the All Road and remove the
Handset from the BlackBox USB port then use
the All Road per the original installation and
use case.
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