Epson Stylus COLOR 900G User Manual page 163

Color documents print in black and white
Possible cause
Your printer is not
selected in your
application.
Color printing is not
selected.
The printed image is blurry or smeared
Possible cause
The loaded paper is
damaged, old, or dirty.
The printer's thickness
lever is in the wrong
position.
The paper is damp or
the printable side is
face down.
You loaded special
media without a
support sheet.
You tried to print on
cardboard or other
non-recommended
media.
Troubleshooting
Solution
Select your printer and port in your software application.
Select color printing in your application and the printer software.
Solution
Remove the paper and reload a new stack with the printable side face
up. See Media Loading and Handling Guidelines
Set the thickness lever to the 0 position for most papers. Set it to
the + position for thicker paper and envelopes. See
Handling Guidelines
Remove the paper and reload a new stack with the printable side face
up. See Media Loading and Handling Guidelines
Follow the special media loading instructions in
Handling Guidelines and on the paper packaging for media that require
support sheets. Also try loading your media one sheet at a time.
Make sure your paper or media meets the specifications listed in Paper.
If your printouts are still blurry after you change paper, clean the print
heads as described in Cleaning the Print Head.
for instructions.
Media Loading and
for instructions.
Media Loading and
Page 162