Page 1 Epson Stylus Pro 7800/9800 ® PRINTER GUIDE...
Page 2 Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to...
Page 3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 5: Table Of Contents
Unpacking and Assembling the Stand ..... . . 18 Unpacking the Printer ........20 Mounting the Printer on the Stand .
Page 6 2 Handling Paper and Other Media Selecting Media for Your Printer ....... 55 Using Roll Paper .
Page 7 Cleaning the Printer ........
Page 8 Printer Interfaces ........
Page 9: Warnings, Cautions, Notes, And Tips
This Printer Guide provides important information on setting up and using Introduction your printer, loading paper, using the Epson ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
Page 10: Options And Accessories
Optional equipment * Designed for use with heavy media, which can damage the printer’s built-in In addition, you can order these user-replaceable items: Consumables and user-replaceable parts ® Pro 7800/9800 offers these optional upgrades and...
Page 11: Where To Get Help
You’ll also need your printer serial number and proof of purchase. Epson also provides technical assistance 24 hours a day through the World Wide Web. You can reach Epson Support at http://support.epson.com. At this site, you can download drivers, firmware, and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.
Page 12: Macintosh System Requirements
For USB connection: a compliant USB 2.0 port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 10 feet long For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up...
Page 13: Important Safety Instructions
Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. The printer weighs about 131 lb (Epson Stylus Pro 7800) or 198 lb • (Epson Stylus Pro 9800) without ink or paper. Make sure you have sufficient assistance when lifting it.
Page 14 Do not use a damaged or frayed power cord. If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating.
Page 15: Ink Cartridge Safety Instructions
Ink Cartridge Safety Instructions • • • • Caution: Do not use too much force when you • shake cartridges that have been previously installed. • • • Keep ink cartridges out of the reach of children and do not drink the ink.
Page 16 Introduction...
Page 17: Setting Up The Printer
Epson Stylus Pro 7800 Follow these steps to assemble your printer and its stand. If you have the Epson Stylus Pro 9800, see page 27 instead. Before you begin, make sure you have sufficient space to set up and use the printer.
Page 18: Unpacking And Assembling The Stand
Setting Up the Printer Unpacking and Assembling the Stand 1. Unpack the stand and make sure you have all these items. Parts: Tools and Accessories: 2 Bases Top horizontal strut 2 Hex wrenches 4 Base bolts 1-18 Bottom horizontal strut...
Page 19 ) Use the included hex wrench to fasten the leg with the two base bolts. collar and one strut bolt at each end. Make sure the bolts are tight. 1-19 Setting Up the Printer Bolt holes Underside view of base showing location of bolt holes...
Page 20: Unpacking The Printer
Setting Up the Printer 5. Attach the top horizontal strut as shown. Use the small hex wrench to 6. Make sure each part of the stand is tightened securely. Unpacking the Printer 1. Open the box and remove the roll paper, spindle, polystyrene foam, and fasten the hex screws.
Page 21 2. Remove the handles from the sides of the box as shown. 3. Lift the box up and away from the printer. Remove the ink cartridges Note: The printer 4. Make sure you have all the items shown below, in addition to the includes a Photo Black cartridge.
Page 22: Mounting The Printer On The Stand
Setting Up the Printer 5. Remove the cardboard panels and other packing materials from around Mounting the Printer on the Stand 1. Lock the casters and lower the stabilizer knobs to keep the stand from the printer. rolling. 1-22...
Page 23 2. Have two people lift the printer. WARNING: Two or more people are required to lift the printer. 3. Mount the printer on the stand as shown. Setting Up the Printer 1-23...
Page 24 Setting Up the Printer 4. Fasten the printer to the stand with the wing screws and washers. 5. Remove any packing tape. Check these areas: 6. Open the front cover. Follow the red wire to locate the bolt and bracket Note: To prevent paper jams, don’t place the bolt...
Page 25: Attaching The Paper Basket
Attaching the Paper Basket The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. 1. Attach the basket hooks as shown. The free ends of the hooks should point outward.
Page 26 When you are finished assembling the printer, go to “Connecting the Power Cord” on page 37. attach the two paper guides to the bottom of the printer. See page 161 for more information. to the place of use. (The casters are meant for moving the printer for only a short distance.) Lock the casters and extend the stabilizer knobs...
Page 27: Unpacking And Assembling The Epson Stylus Pro 9800
Follow these steps to assemble your printer and its stand. If you have the WARNING: Two people are required to unpack the Epson Stylus Pro 7800, see page 17 instead. Before you begin, make sure printer, and four are needed you have sufficient space to set up and use the printer.
Page 28: Unpacking And Assembling The Stand
Setting Up the Printer Unpacking and Assembling the Stand 1. Open the box and remove the handles from the sides of the box. 2. Lift the box up, then set it aside. 3. Unpack the stand and make sure you have all these items:...
Page 29: Unpacking The Printer
5. Attach the base section to the other end. 6. Tighten all four bolts securely. Unpacking the Printer 1. Open the box and remove the roll paper, spindle, polystyrene foam, and cardboard cushions. 1-29 Setting Up the Printer...
Page 30 Setting Up the Printer 2. Lift the box up and away from the printer. Remove the ink cartridges 3. Remove the cardboard panels from around the printer. 4. Make sure you have all the items shown below, in addition to the...
Page 31: Mounting The Printer On The Stand
Setting Up the Printer Mounting the Printer on the Stand 1. Lock the two casters to keep the stand from rolling. Then extend the stabilizer knobs. Caster lock Stabilizer knob 2. Orient the printer in relation to the stand as shown: 1-31...
Page 32 Setting Up the Printer 3. Using four people, grasp the printer in the four locations as shown, and WARNING: Do not attempt to lift the printer with fewer than four people. 4. Fasten the printer to the stand with the wing nuts, spring washers, and set the printer on the stand: plain washers.
Page 33 6. Open the front cover. Follow the red wire to locate the screw and bracket securing the print head. Then unscrew the bolt and remove the bracket, as shown. Save the bolt and bracket in case you need to ship the printer. 7. Close the front cover. 1-33...
Page 34: Attaching The Basket
2. Turn the basket so its seams face downward, and spread it on the floor. to the place of use. (The casters are meant for moving the printer for only a short distance.) Lock the casters and extend the stabilizer knobs after moving.
Page 35 3. Pass the basket’s rear bar to the back of the printer. Rotate the bar one revolution so that the fabric folds around the bar. Then insert the plastic pins into the stand as shown. 4. Slide out the upper basket hooks to their full length. Then hook the middle bar of the basket as shown.
Page 36 7. If you find that your roll paper is curled too tightly to eject properly, Install them in the order indicated below. attach the 5 paper guides to the bottom of the printer. See page 161 for more information. 1-36...
Page 37: Connecting The Power Cord
Connecting the Power Cord Note: The illustrations in this section and the following sections show 1. Connect the power cord to the AC inlet on the back of the printer. the Epson Stylus Pro 9800, but the instructions are the same for the 7800.
Page 38: Installing Ink
During the initial installation process, it is normal for up to one-third of the Black. If you prefer to use ink in each cartridge to be used. The cartridges shipped with your printer are Matte Black (sold provided mainly to charge the ink system.
Page 39 LCD display. The printer begins charging the ink delivery system and the P Power light flashes. raise or lower the ink levers. After ink charging is completed, you need to load paper so that will appear on the display.
Page 40: Connecting To Your System
1. Make sure that both the printer and the computer are off. 2. Plug the interface cable into the appropriate port on the printer. 3. Plug the other end of the cable into the appropriate connector on your...
Page 41: Connecting To The Network
If the print server card didn’t come with your printer, you can purchase it from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) or visit www.prograpics.epson.com. In the U.S., you can also purchase online at www.epsonstore.com. In Canada, you can also purchase at www.epson.ca or 800-807-7766.
Page 42 7. Connect one end of the appropriate cable to the card. Then connect the 8. Plug in the printer’s power cord. Follow the instructions in the next section to install your printer software, then configure the printer for your network as described on page 53.
Page 43: Installing The Software For Macintosh
4. Double-click CD-ROM to open its window. Epson installer icon. You see the Epson Installation Epson Program. Install Printer Driver for Stylus Pro 7800 Printer Driver for Stylus Pro 9800, have. 1-43 Setting Up the Printer Install depending on the printer you...
Page 44 Remove the printer software CD-ROM and follow the instructions on page 45 for Mac OS X 10.4 or page 46 for Mac OS X 10.3. your printer driver. install the EPSON LFP Remote Panel. Install Additional Color Profiles for your printer.
Page 45: Adding The Printer In Mac Os X 10.4
Name field on this screen. 3. Wait while your Macintosh finds the printer driver and the Add button Utility. Print & Fax Click here to add your printer plus sign.
Page 46: Adding The Printer In Mac Os X 10.3
Setting Up the Printer 4. Close the utility. Go to page 50 to update your printer firmware, if Adding the Printer in Mac OS X 10.3 1. Open the 2. If you see a message like this, click Your printer appears in the Print & Fax utility: necessary.
Page 47 Show Info. Type a new name and click Apply Changes. icon at the top of the Printer List window. EPSON USB EPSON FireWire 7800 or 9800 appears on the screen. 1-47...
Page 48: Installing The Software For Windows
Setting Up the Printer 6. Go to page 50 to update your printer firmware, if necessary. Installing the Software for Windows Follow these steps to install the software for Windows. 1. Make sure your printer is turned off. 2. Turn on your computer.
Page 49 Next 7. When you see a message that driver installation and printer configuration were completed successfully, click Remote Panel begins installing. 8. Follow the on-screen instructions to install the EPSON LFP Remote Panel. 9. Double-click Install Additional Color Profiles for your printer. When installation is complete, click 10.
Page 50: Updating Your Printer Firmware
12. Close the installer, then remove the CD-ROM. Go to the next section Updating Your Printer Firmware To keep your printer features and functionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary. Downloading the Firmware 1.
Page 51: Updating The Firmware
LFP Remote Panel, click Help to see the electronic guide. 3. Click the EPSON LFP Remote Panel the LFP Remote Panel. Make sure your printer is selected. Firmware Updater 1-51 Setting Up the Printer icon on your desktop. You see...
Page 52 Setting Up the Printer 4. Make sure your printer is on, its LCD is set to Caution: Don’t turn off the printer while the firmware is updating. 5. Click 6. If the firmware version of the file is newer, click 7.
Page 53: Configuring The Printer For Your Network
Once the printer is connected to your network, follow these steps to configure it: 1. Turn on the printer and press the small black button on the back of the card to make sure the configuration page prints. 2. Start the EpsonNet print server software.
Page 54 Setting Up the Printer 1-54...
Page 55: Handling Paper And Other Media
Epson dealer. The Epson Stylus Pro 7800 and 9800 print on a variety of media, including roll paper and cut sheets up to 44 inches wide (9800) or 24 inches wide (7800). You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick.
Page 56: Guidelines For Using Epson Media
You can use roll paper with a 2- or 3-inch core, up to 24 inches wide (7800) or 44 inches wide (9800). Manually switching rolls is a simple process. Check the Epson Pro Graphics web site (http://prographics.epson.com) or your authorized Epson dealer for available media.
Page 57: Roll Paper Guidelines
Choose if you’re printing on canvas or other heavy media. Media that is too thick may damage the cutter. Use of Epson’s optional Manual Media Cutting System is recommended. See page 10 for more information. The following media (and other similar materials) may not work with...
Page 58: Loading The Paper Onto The Spindle
Handling Paper and Other Media Loading the Paper onto the Spindle Note: The spindle accommodates both Follow these steps to attach the roll to the spindle: 2-inch and 3-inch roll paper cores. To switch between different size 1. Slide the black paper stop (flange) off the left end of the spindle. cores, see page 62.
Page 59: Placing The Paper In The Printer
Follow these steps to place the paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The gray end of the spindle Caution: To avoid 3. Make sure the printer is turned on, then press the l Paper Source feeding excess paper, make sure you don’t...
Page 60 Handling Paper and Other Media 5. Feed the paper into the slot. 6. Pull the paper down so it extends all the way through the slot. If the paper doesn’t come out, you may need to adjust the suction. If you are loading heavy paper, press the u Paper Feed button to increase the suction.
Page 61 7. Holding the bottom edge of the paper, turn the roll back to remove any Note: Opening the front cover causes printing to stop. Do not open the 8. Move the paper lever to the locked position, then close the roll paper front cover while printing is in progress, or your print quality might be...
Page 62: Removing Paper From The Spindle
1. Open the roll paper cover. 2. If the paper is loaded for printing, push the paper lever back to 3. Remove the roll paper and spindle from the printer. 4. Set the spindle upright, with the gray end on the floor and the 5.
Page 63: Cutting Paper Manually With The Built-In Cutter
You can use ordering it. art paper, canvas, or other heavy media, you should use the Epson Manual Media Cutting System or scissors rather than the built-in cutter. See page 57 for a list of media that should not be used with the built-in cutter.
Page 64: Printing Trim Lines
Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The printer accepts sheets ranging from letter size to 24 inches wide (7800) or 44 inches wide (9800). You can leave your roll paper on the spindle when you print on cut sheets;...
Page 65: Loading Cut Sheets
Loading Cut Sheets Follow these steps to load cut sheet paper. 1. Make sure the printer is on and the roll paper cover is closed. 2. Press the l Paper Source button until the 3. Push the paper lever back to the released position.
Page 66: Loading Small Cut Sheets Or Fine Art Paper
1. Make sure the printer is on and the roll paper cover is closed. 2. Press the l Paper Source button until the 3.
Page 67: Printing On Posterboard
Handling Paper and Other Media Printing on Posterboard You can print on Epson Enhanced Matte Posterboard or other heavy stock up to 30 × 40 inches (9800) or 24 × 30 inches (7800). Follow these instructions when you print on posterboard or other media more than 19 mil (0.5 mm) thick.
Page 68 Handling Paper and Other Media 5. Open the front cover. (The cover has special tabs that act as paper Note: If you’re using stock more than 6. Feed the posterboard into the paper slot until it meets resistance. 39 inches long, load it long-edge first, in 7.
Page 69: Adjusting The Platen Gap For Thick Or Thin Paper
8. Pull the paper lever forward, to the locked position. Then close the front 9. Press the 10. Print your page. After it is finished, the posterboard stays in the printer. 11. To remove the print, hold it while releasing the paper lever.
Page 70: Using The Paper Basket
You can set it up either to catch the paper under the printer or in front of the in front of the printer. printer. Follow the instructions on page 71 for the Epson Stylus Pro 7800 or page 72 for the 9800.
Page 71: Catching Printouts From The Epson Stylus Pro 7800
Handling Paper and Other Media Catching Printouts From the Epson Stylus Pro 7800 To catch printouts in front of the printer, pull the paper basket forward as shown below. Use this method for posterboard or any prints that are 36 inches or more in length.
Page 72: Catching Printouts In Front Of The Epson Stylus Pro 9800
Catching Printouts in Front of the Epson Stylus Pro 9800 Follow the steps below to set up the basket in front of the printer. Use this method for posterboard or any prints that are 62 inches or more in length.
Page 73: Catching Printouts Under The Epson Stylus Pro 9800
3. Make sure the surface of the basket is taut. If there is any slack, the paper may not slide properly to the floor. Catching Printouts Under the Epson Stylus Pro 9800 Follow these steps to catch printouts under the printer: 1.
Page 74 Handling Paper and Other Media 3. Hook the basket rings on the upper hooks. 4. If you are using the paper guides, squeeze the guides and push them Note: If printouts on matte paper have banding, pull the paper guides forward. back as shown: 2-74...
Page 75: Optimizing The Settings For Your Paper
However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver. Use the paper configuration settings described on page 75.
Page 76 Make any adjustments, as needed, and press setting. You can also make similar settings using the printer driver software. For instructions, see page 87 (Mac OS X) or page 111 (Windows). lets you decrease the cutting blade pressure for •...
Page 77: Printing Your Paper Configurations
4. Press the button. The configuration number you selected is displayed on the LCD with an asterisk. 5. Press the Pause button to exit the menu. 2-77 is highlighted, then press is highlighted. , the printer uses STANDARD TEST...
Page 78 Handling Paper and Other Media 2-78...
Page 79: Printing With Epson Drivers For Macintosh
Your Epson Stylus Pro 7800 or 9800 comes with drivers and utilities that let Chapter 3: you print and manage print jobs. For the best black and white photography Printing with output, the Epson driver offers an Advanced Black and White Photo mode.
Page 80: Choosing Page Setup Options
Printing with Epson Drivers for Macintosh Choosing Page Setup Options Before you print, make sure you have installed the Epson printer driver and utilities from the CD-ROM. You also need to configure your connection and set up the printer in the Printer Setup Utility. For instructions on installing and configuring the printer driver, see page 43.
Page 81 • using and one of the options listed below. Then continue with step 7. If you’re using roll paper, Epson recommends that you create a • custom paper size to make the best use of your paper. See page 82 for instructions.
Page 82 Printing with Epson Drivers for Macintosh 4. If you are printing on roll paper, choose Note: If you’re printing on 5. Click the roll paper, make sure you set the bottom margin to 0.55 inch or less. To center your image on the page, make the top and 6.
Page 83: Choosing Basic Print Options
Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 87.
Page 84 If your paper is not listed, check the instructions included with the paper, or look on the Epson web site (http://prographics.epson.com). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
Page 85 Printing with Epson Drivers for Macintosh 5. For the Color setting, select printing. Choose Advanced B&W Photo white photos using this unique printer technology on select paper types. See page 94 for more information. (For paper types that don’t support...
Page 86 Printing with Epson Drivers for Macintosh 7. Choose one of the following Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto - 2880dpi for best quality. 8. Choose any of the following: Continue with the instructions in the next section to select color management settings.
Page 87: Choosing Color Management Options
• ColorSync cases, you will get better results by applying color management in your application, rather than in the printer driver. If you choose this setting, you can choose ColorSync from the drop-down menu and choose filters or other settings.
Page 88: Choosing Paper Configuration Options
Printing with Epson Drivers for Macintosh Choosing Paper Configuration Options Follow these instructions if you are using non-Epson media and you need to fine-tune its performance. Note: You may need to 1. Select change the Color Density setting if your custom...
Page 89: Choosing Roll Paper Options
Printing with Epson Drivers for Macintosh lets you decrease the paper suction level when • Paper Suction printing on thinner papers (less than 12 lb), such as CAD drafting paper. decreases the cutting blade pressure for thinner media, • Cut Method or adjusts the speed for thick media.
Page 90: Borderless Printing
Printing with Epson Drivers for Macintosh 2. Choose one of the following 3. Select either of the following options: Note: These settings override settings made through the control panel. Borderless Printing For true borderless printing on roll paper, you can select either Expand page 82.
Page 91 Printing with Epson Drivers for Macintosh The Auto Expand setting provides the best solution for borderless printing with minimal image clipping. Using this setting, you can create a custom paper width equal to the width of the roll media. If you use the Retain Size setting, you should create a custom paper width slightly wider than the actual width of the media.
Page 92 Printing with Epson Drivers for Macintosh To control the amount of expansion (with the Auto Expand setting), select Expansion from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in the table on page 91 work with the Standard Expansion setting.
Page 93: Creating A Custom Preset And Printing
Presets menu without typing a 4. When you’re ready to print, click the name, or you will lose your settings. Printing with Epson Drivers for Macintosh from the drop-down menu. Summary Presets drop-down menu. You see the following: See page 96 for instructions on monitoring your print job.
Page 94: Choosing Advanced Black And White Photo Settings
Choosing Advanced Black and White Photo Settings Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver. This mode offers an alternative black and white workflow with settings for more advanced control.
Page 95 Printing with Epson Drivers for Macintosh 5. Select Printer Color Management this screen: 6. Choose the settings that are best for your photo. You can use the photo on the screen as a guide. allows you to add tone (hue) to your black and white •...
Page 96: Managing Print Jobs
Printing with Epson Drivers for Macintosh Managing Print Jobs After you click the Print Center. Follow these steps: 1. Click the icon for your printer or adjusts the overall density or focus of the • Max Optical Density print. Create a soft focus print by setting the density lower.
Page 97: Checking Ink Levels And The Maintenance Tank
3. When you’re finished, close the print job window, then close your Checking Ink Levels and the Maintenance Tank The Epson Printer Utility lets you check the levels of ink in the printer and the level of the maintenance tank (7800) or tanks (9800). You can also run maintenance utilities from this screen.
Page 98 Printing with Epson Drivers for Macintosh 4. Click the 5. To recheck the ink levels, click the EPSON StatusMonitor The software checks the amount of ink in the printer and maintenance tank(s) and displays the StatusMonitor window: Monitor, click 3-98 icon.
Page 99: Printing With Epson Drivers For Windows
Your Stylus Pro 7800 or 9800 comes with drivers and utilities that let you Chapter 4: print and manage print jobs. For the best black and white photography Printing with output, the Epson printer driver offers Advanced Black and White Photo Epson Drivers mode.
Page 100: Choosing Basic Print Options
Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 110.
Page 101 If your paper is not listed, check the instructions included with the paper, or check the Epson web site (http://prographics.epson.com). If you are using non-Epson media, choose the closest setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
Page 102 Printing with Epson Drivers for Windows 6. When you’re finished choosing print options, click the Charts and Graphs midtones and highlights of an image. Use this setting for presentation graphics, such as charts and graphs. EPSON Standard (sRGB) images. Use this setting for color photographs.
Page 103: Choosing Paper And Layout Options
1. On the Properties window, click the 2. Select 3. If you want to print without margins, click Printing with Epson Drivers for Windows Roll Paper Roll Paper (Banner) setting allows you to print a series of Roll Paper (Banner) continuous images without any margin space between them.
Page 104 Printing with Epson Drivers for Windows 4. Choose one of the following Tip: Creating a user-defined paper size generally lets you 5. Select the size of your image as the paper size. make the best use of your roll paper.
Page 105 8. If you want to reduce or enlarge your image, click the 9. When you’re finished, click Printing with Epson Drivers for Windows To make the best use of your roll paper, creating a custom paper size is recommended. Select...
Page 106: Borderless Printing
Printing with Epson Drivers for Windows Borderless Printing For true borderless printing on roll paper, you can select either Expand page 104. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the page width and by adjusting the length.
Page 107: Choosing Cut Sheet Paper Options
Printing with Epson Drivers for Windows The widths shown in the table on page 106 work with the Standard Expansion setting. If you use the slider to adjust the amount of expansion (as described on page 104), you can calculate the image width as follows: Using the setting, subtract 0.125 inch from the media width to...
Page 108: Choosing Layout Options
Printing with Epson Drivers for Windows 4. Select the 5. Select the 6. If you want to reduce or enlarge your image, click the 7. After making your settings, click Choosing Layout Options You can print a poster-size image, even if your application does not support poster printing.
Page 109: Choosing Advanced Print Options
If you are using color management settings in Photoshop or another application, it is very important to access the advanced settings and turn off color management in the printer driver, as described on page 110. 1. Follow the steps on page 100.
Page 110 Tip: If you turn off color management, you can still control the ink density, as described on page 111. 7. If you are using non-Epson media and you need to fine-tune its Print Quality • Draft • Normal - 360dpi •...
Page 111 D-max and color gamut. Printing with Epson Drivers for Windows You see the following: Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
Page 112: Choosing Advanced Black And White Photo Settings
Choosing Advanced Black and White Photo Settings Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced Black and White Photo mode also provides settings for more advanced black and white control.
Page 113 See page 132 for more information. 4. You can adjust the following advanced black and white photo Printing with Epson Drivers for Windows Advanced B&W Photo , then click Custom Advanced...
Page 114: Managing Print Jobs
Printing with Epson Drivers for Windows Managing Print Jobs Your printer comes with several utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s...
Page 115: Setting Monitoring Preferences And Optimizing Print Speed
Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. You can also use the Speed and Progress utility to improve printing speed.
Page 116 Printing with Epson Drivers for Windows 3. Select from the following options: speeds up printing of multiple copies of the • High Speed Copies same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to.
Page 117 Printing with Epson Drivers for Windows 4. Click the Monitoring Preferences Preferences window: 5. Select the notification options you want to use if various printing events occur. 6. If you want to have the Status Monitor 3 icon appear in your Windows...
Page 118 Printing with Epson Drivers for Windows 4-118...
Page 119 The Epson Stylus Pro 7800/9800 requires little maintenance to keep Chapter 5: working at its best. This chapter describes the following routine procedures: Maintaining • Transporting • the Printer • • • • • • • • • In addition to the features described in this chapter, you can also use the menu system on the printer to fine-tune a variety of printer settings.
Page 120: Maintaining And Transporting The Printer
Using the control panel, you can check the amount of ink remaining, the total number of prints, and the status of your cutter blade, maintenance tank, and other printer parts. You can print out a status check or view the printer’s status on the LCD display.
Page 121: Viewing Status Information
Maintaining and Transporting the Printer Viewing Status Information To view printer status information instead of printing it, follow these steps: 1. Press the button. Menu 2. Press the d button until PRINTER STATUS Menu 3. Do one of the following: To check the firmware version, press •...
Page 122: Checking And Cleaning The Print Head
125 for details. You can also turn on Auto Nozzle Check from the printer’s control panel. The printer will then check the nozzles before each print job and clean them if necessary. To check job history, press d to highlight •...
Page 123: Running The Nozzle Check And Head Cleaning Utilities
Maintaining and Transporting the Printer Running the Nozzle Check and Head Cleaning Utilities Follow these steps to use your printer software to check the print head nozzles and clean them if necessary: 1. Make sure paper is loaded in the printer.
Page 124: Using The Control Panel Menu
If the nozzles do not clear after a few cleaning cycles, run a power cleaning cycle, as described on page 125. Using the Control Panel Menu Follow these steps to have the printer check the print head nozzles and clean them if necessary. 1. Press the 2.
Page 125: Running A Power Cleaning Cycle
1. Print a nozzle check to make sure the print head needs cleaning, as Caution: Don’t run a 2. Make sure the printer is ready and the red B ink light on the printer’s cleaning cycle while thick media is loaded in the printer.
Page 126: Aligning The Print Head
(page 124). This ensures that the print head alignment patterns print correctly. Follow these steps to align the print head using the control panel: 1. Make sure the printer is turned on. Then load Epson Enhanced Matte Tip: To properly align the print head, you can also...
Page 127: Replacing Ink Cartridges
Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you don’t open the front cover or turn off the printer during this process. is highlighted. Then press the BI-D 2-COLOR bi-directional black alignment process.
Page 128 Epson’s warranty. You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). In the U.S., you can also purchase online at www.epsonstore.com. In Canada, you can also purchase at www.epson.ca or 800-807-7766.
Page 129 WARNING: Do not shake the empty cartridge, or ink may leak out. If ink gets on 4. Remove the empty ink cartridge from the printer. It’s a good idea to save your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.
Page 130 Check the package and product 7. Hold the cartridge with the arrow pointing toward the printer. Then code. If the B ink light remains on after installing the cartridge, it may not be inserted fully.
Page 131 Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle damage. Once the cartridge is installed, the printer returns to its Maintaining and Transporting the Printer 5-131 state. READY...
Page 132: Switching Black Ink Cartridges
Semigloss Paper, Premium Semimatte Photo Paper, and so on. The Matte Black cartridge is optimized for printing photographic images on matte or fine art papers, such as Epson Enhanced Matte Paper and Epson Velvet Fine Art Paper. MAINT TANK FULL MAINT TANK NEAR FULL appears on the LCD display.
Page 133 Go to step 4 to start again. Maintaining and Transporting the Printer button. REMOVE ALL FOUR INK CARTRIDGES ON THE RIGHT appears, remove all four ink cartridges from the right ink SIDE compartment.
Page 134: Installing The New Black Ink Cartridge
3. When LOWER THE RIGHT INK LEVER lower the ink lever on the right ink compartment. The printer starts draining ink and the LCD display. Wait until draining is complete. RAISE THE RIGHT INK LEVER the LCD. Raise the ink lever on the right ink compartment.
Page 135: Updating The Printer Driver Information
LCD display, lower the lever and close the cover. Then repeat this step for the left ink lever and cover. Check the ink status using the Epson Printer Utility, Mac OS X: following the instructions on page 97. Confirm that the correct black cartridge is displayed.
Page 136: Changing The Date And Time
Change the default pressure setting for the automatic cutter Run a “super strong” cleaning cycle. Track the amount of roll paper remaining Enable power on roll paper feed Return all of the printer’s control panel settings to their default values Check ink information 5-136 is highlighted, then press...
Page 137 3. Use the d and u buttons to select the settings described below. If you need to back up to the previous menu level, press the l button. To print a hex dump of data in the printer’s buffer, press the •...
Page 138: Replacing The Paper Cutter Blade
See page 121 for instructions. Canada, please call (800) 463-7766 for You can obtain a new cutter blade from Epson (part number C12C815291). reseller referral. Removing the Old Blade Make sure the printer is on, then follow these steps to remove the blade: 1.
Page 139 7. Release the side pin. The cutter pops out. WARNING: The blade is sharp. Be careful when removing it. Maintaining and Transporting the Printer SEE LABEL TO REPLACE CUTTER display, hold down the side pin as shown and turn the latch to the right. 5-139...
Page 140: Installing The New Cutter Blade
Maintaining and Transporting the Printer 8. Carefully remove the cutter blade. Installing the New Cutter Blade Remove the new blade from its package, then follow these steps to install it: 1. Insert the new cutter as shown. 5-140...
Page 141: Replacing The Maintenance Tank
The maintenance tank stores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message appears on the LCD display. When the tank is completely full, the printer stops working and MAINTENANCE TANK FULL You can check how much space remains in the maintenance tank by viewing its indicator on the control panel, shown below.
Page 142 The icons show the percentage of space remaining in the tank as follows: Note: You can purchase replacement items for The Epson Stylus Pro 7800 has one maintenance tank (on the right side), your printer from an and the 9800 has two (one on either side). Replacement tanks are available authorized Epson from Epson (part number C12C890191).
Page 143: Cleaning The Printer
To keep your printer working at its best, clean it if it becomes soiled. To avoid damaging the 1. Make sure the printer is turned off and all its lights are off. Then unplug components as well as the case, never use alcohol or thinners to 2.
Page 144: Transporting Or Storing The Printer
If you are moving the printer a short distance (for example, in the same building), you can roll it on its stand (see page 147). To ship the printer a longer distance, you should repack it using the original box and packing materials.
Page 145 5. Remove the printer from the stand. First make sure the casters are Caster lock 6. Remove the two wing nuts and lock washers securing the printer to the Maintaining and Transporting the Printer during setup, as shown below.
Page 146: Removing The Optional Print Server Card
Epson. See page 11 for more information. Removing the Optional Print Server Card If you need to exchange your printer or ship it to Epson for repairs, you must remove the Ethernet card. 1. Turn off the printer and disconnect the power cord.
Page 147: Moving The Printer On The Stand
Moving the Printer on the Stand Caution: Do not roll the printer on angled or When you need to move the printer a short distance, such as within the same uneven surfaces. building, you can roll the printer on its casters.
Page 148: Setting Up The Printer After Transportation
You may need to run a cleaning cycle (page 122) and realign the print head (page 126) to ensure good print quality. If you have not used your printer for more than a month, you may see this message when you turn it on: POWER CLEANING.
Page 149: Solving Problems
See page 120 for instructions. Review the FAQ at www.prographics.epson.com for possible solutions. If none of the suggested solutions in this chapter solve your problem, contact Epson as described under “Where To Get Help” on page 11.
Page 150: Checking Error Messages And Lights
Remove the bracket securing the print head; see page 33. Run the head cleaning utility again. If the nozzles are still clogged, contact Epson. Release the paper lever to remove the paper. Head cleaning starts automatically. After cleaning, reload paper.
Page 151 Close the front cover. Restart the printer, then update the firmware again; see page 50 for instructions. Turn off the printer and remove the card. See the documentation that came with the card. Select YES to switch the black ink cartridge, or NO to continue using the installed black ink cartridge.
Page 152 Press and hold the 3 seconds to cancel printing. If you want to continue printing, press the Note the code number and contact Epson as described on page 11. Make sure you have a replacement maintenance tank; see page 141.
Page 153 Release the paper lever and reload paper. Replace the roll paper. Release the paper lever and remove the jammed paper. Turn the printer off and then back on; see page 162 for more information. Load paper. Load cut sheet paper, as described on page 65.
Page 154: Improving Print Quality
◗ Run a nozzle check and cleaning cycle. See page 122 for instructions. ◗ Turn off High Speed in your Advanced settings. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on.
Page 155 Problem Solution ◗ If you’re using a third-party RIP and non-Epson media, see if the RIP provides a method for adjusting the paper feed. Try adjusting your paper configuration settings (page 88 for Mac OS X or page 111 for Windows).
Page 156 (Mac OS X) or page 110 (Windows). ◗ Adjust the Color Density setting in the Paper Configuration utility. ◗ If you’re using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you’re using cut sheet media, make sure the printable side is face up.
Page 157 ◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 88 for Mac OS X or page 111 for Windows) to choose the correct setting. When you’re done printing with a custom paper configuration, be sure to return the setting to standard (STD).
Page 158: Solving Operational Problems
Windows 2000: Click Start > Settings > Printers. Right-click the icon for your printer, then select Properties. Click the Ports tab and make sure your printer port is selected. ◗ Download and install the latest driver for Macintosh or Windows from the Epson web site at http://prographics.epson.com. Paper is loaded correctly.
Page 159: Solving Miscellaneous Printing Problems
◗ Make sure your software is installed correctly and the printer is selected. Blank paper is printed. ◗ Make sure the Paper Size setting in your printer software is correct for the paper you’re using. ◗ Make sure the Paper Source setting in your printer software is correct.
Page 160: Solving Paper Problems
Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 69 for more information. If you’re not using Epson media, use a paper configuration to adjust for the paper’s thickness and drying time; see page 75.
Page 161: Fixing Paper Eject Problems
Fixing Paper Eject Problems If the paper is curled too tightly to eject properly, you can attach the paper guides to the printer. There are two paper guides for the Epson Stylus Pro 7800 and five for the 9800. Attach the guides to the bottom of the printer as shown:...
Page 162: Clearing Paper Jams
Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM paper jam: 1. Cut the paper at the paper insertion slot.
Page 163 4. Carefully pull down the jammed paper. 5. Close the front cover, if necessary. Press the P Power button to turn the printer off and then back on. 6. Make sure the paper light is on and the following message appears on the LCD display: PAPER OUT.
Page 164: Uninstalling And Reinstalling The Printer Driver
Solving Problems Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh 1. Open the 2. Double-click 3. If you want to reinstall your printer software, restart your Macintosh.
Page 165: Environmental
Environmental Appendix A: Specifications Electrical Check the label on the back of your printer for voltage information. Operation 50 to 95 °F Temperature (10 to 35 °C) Print quality guarantee: 59 to 77°F (15 to 25 °C) Humidity 20 to 80% RH...
Page 166: Dimensions And Weight
UL 60950, CSA 22.2 No. 60950 FCC part 15 subpart B, class B, CSA C108.8 class B Maximum roll width 24.4 inches (Stylus Pro 7800) 44.7 inches (Stylus Pro 9800) Maximum roll length Up to 150 feet for 2-inch cored media...
Page 167: Cut Sheets
US E (34 × 44 inches)* 44 × 36 inches* Super A0 (36 × 50.9 inches)* B0 (40.6 × 57.3 inches)* Super B0 (44 × 62.2 inches)* *Epson Stylus Pro 9800 only 17 lb bond up to posterboard A-167 Specifications...
Page 168: Printable Area
Specifications Printable Area Default roll paper margins are 0.59 inches (15 mm) top and bottom, and 0.12 inches (3 mm) right and left. Using the Menu system, you can set all the margins to 15 mm or 3 mm. The borderless printing feature allows edge-to-edge printing on some media. Ink Cartridges Cartridge life 2 years from production date if unopened;...
Page 169: Index
120 to 122 illustration, 150 ink levels, checking, 120 to 122, lights, 150 messages, 150 to 154 monitoring printer, 150 to 154 restoring default settings, 136 status check, printing, 120 CR (carriage) motor, checking status, 120 to 122 Custom paper size...
Page 170 Head Alignment menu, 126 Head unit (print head), checking status, 120 to 122 Heavy media, cutting, 63 Height of printer, 166 Help, Epson, 11 Hex dump, 136 High Speed Copies setting, 116 High Speed setting Mac OS X, 86 Windows, 110...
Page 171 Monitoring printer control panel, 150 to 154 Mac OS X, 96 to 98 Windows, 114 to 117 Motors, checking status, 120 to 122 Moving printer, 144 to 148 Network card configuring, 53 installing, 41 to 53 ordering, 10 removing, 146...
Page 172 88 to 89, 110 to 112, 156 custom settings, 75 to 77 custom size, 81 to 83, 105 cut sheet, 64 to 66 Epson, 55 to 56 handling, 55 to 77 heavy stock, 67 to 69 jams, 162 to 163...
Page 173 Index printing stops, 158 roll paper cannot be cut, 159 size limitation, 116 smeared prints, 157, 159 Progress Meter, 114, 116 Registering non-Epson media, 75 to 77 Requirements, system, 12 to 13 Resolution Mac OS X, 86 Windows, 110 Roll paper...
Page 174 Status Monitor Mac OS X, 97 to 98 Windows, 114 to 117 Storing printer, 144 to 146 Stylus Pro 7800 mounting on stand, 22 to 24 paper basket, 71 to 72 paper basket, attaching, 25 to 26 removing shipping bracket, 24...
Page 175 Windows advanced print options, 109 to 114 basic print options, 100 to 102 black and white photos, 112 to 114 borderless printing, 103 to 107 canceling print jobs, 114 color management, 110 to 114 driver, 99 to 114 installing software, 48 to 50 layout options, 103 to 108 managing print jobs, 114 to 117 monitoring preferences, setting,...
Page 176 Index -176...

This manual is also suitable for:

C594001pro - stylus pro 7800 professional edition Stylus pro 9800

Epson Stylus Pro 7800 Printer Manual

1 Setting up the Printer

2 Handling Paper and Other Media

3 Printing with Epson Drivers for Macintosh

4 Printing with Epson Drivers for Windows

5 Maintaining and Transporting the Printer

6 Solving Problems

Index

Quick Links

Related Manuals for Epson Stylus Pro 7800

Summary of Contents for Epson Stylus Pro 7800

This manual is also suitable for:

Table of Contents