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Dell SuperMassive 9800 Getting Started Manual

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SuperMassive_9800_GSG.book Page 1 Tuesday, September 9, 2014 7:32 PM
Dell SonicWALL SuperMassive Appliances
SuperMassive 9800
NET WORK SECURIT Y
Getting Started Guide

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  • Page 1 SuperMassive_9800_GSG.book Page 1 Tuesday, September 9, 2014 7:32 PM Dell SonicWALL SuperMassive Appliances SuperMassive 9800 NET WORK SECURIT Y Getting Started Guide...
  • Page 2 All rights reserved. Trademarks: Dell™, the DELL logo, SonicWALL™, and all other SonicWALL product and service names and slogans are trademarks of Dell, Inc. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies and are the sole property of their respective manufacturers.

  • Page 3: Table Of Contents

    SuperMassive_9800_GSG.book Page 2 Tuesday, September 9, 2014 7:32 PM In this Guide This Getting Started Guide provides instructions for basic installation and configuration of the Dell SonicWALL SuperMassive 9800. Chapter 1 Sections Include Introduction to the SuperMassive 9800, • SuperMassive 9800 Package Contents, page 6 page 5 •...
  • Page 4 SuperMassive_9800_GSG.book Page 3 Tuesday, September 9, 2014 7:32 PM Chapter 3 Sections Include Registering, Licensing, and Upgrading, page 23 • Using MySonicWALL, page 24 • Creating a MySonicWALL Account, page 24 • Registration Overview, page 25 • Registering in SonicOS, page 25 •...
  • Page 5 SuperMassive_9800_GSG.book Page 4 Tuesday, September 9, 2014 7:32 PM Chapter 7 Sections Include Product Safety and Regulatory Information, • Safety and Regulatory Information, page 60 page 59 • Warranty Information, page 64 • Copyright Notice, page 64 | In this Guide...
  • Page 6 Introduction to the SuperMassive 9800 In this Section: This section describes the items shipped with the Dell SonicWALL SuperMassive 9800 appliance, provides front and rear illustrations of the SuperMassive 9800, and includes a flow diagram illustrating the steps for setting up the appliance.

  • Page 7: Supermassive 9800 Package Contents

    PWR 2 CONSOLE MGMT Dell SonicWALL SuperMassive Appliance NET WORK SECURIT Y SuperMassive 9800 Getting Started Guide Missing Items? If any items are missing from your package, contact Dell SonicWALL Support: Web: https://support.software.dell.com/ Email: customer_service@sonicwall.com | SuperMassive 9800 Package Contents...

  • Page 8: The Front Panel

    MGMT port: Chassis IP, Blade IP, Subnet Mask, Gateway IP 80GB 80GB 10GE SDHC ALARM TEST SonicWALL SuperMassive 9800 PWR 1 PWR 2 CONSOLE MGMT USB Ports (2) USB 2.0 mass storage device support X0-X7 (1 GE) High-speed copper Gigabit Ethernet ports...

  • Page 9: The Back Panel

    Auto-throttling fans for system temperature control Expansion Module Expansion Module Bay Power Supplies (2) For Dell SonicWALL-approved Dual power supplies for redundant AC power and added reliability expansion modules Field conversion is available to convert to DC mains DC power supplies use different input connector and power cables Warning: Potential Hazard from Fan This manual contains specific warning and caution statements where they apply.

  • Page 10: Supermassive 9800 Led Activity

    SuperMassive_9800_GSG.book Page 9 Tuesday, September 9, 2014 7:32 PM SuperMassive 9800 LED Activity The following table describes the different LEDs of the SuperMassive 9800: Used for Color Description PWR1 Power Supply 1 Solid Blue System is powered on and Power Supply 1 is operating normally...
  • Page 11 SuperMassive_9800_GSG.book Page 10 Tuesday, September 9, 2014 7:32 PM Port LED Activity This section describes the ports on the front bezel of the SuperMassive 9800 appliance and provides a description of the associated LED activity. Port Type Port Name /...

  • Page 12: Setup Process Overview

    SuperMassive_9800_GSG.book Page 11 Tuesday, September 9, 2014 7:32 PM Setup Process Overview The following flow chart illustrates the necessary steps in the process of getting started with your new Dell SonicWALL SuperMassive 9800 appliance. Initial Setup Process Verify Start Up...
  • Page 13 SuperMassive_9800_GSG.book Page 12 Tuesday, September 9, 2014 7:32 PM | Setup Process Overview...
  • Page 14 SuperMassive_9800_GSG.book Page 13 Tuesday, September 9, 2014 7:32 PM Setting up the Appliance In this Section: This section provides an overview of available WAN types, a section to record configuration information, and initial setup information and procedures. • Determining the WAN Type, page 14 •...

  • Page 15: Determining The Wan Type

    SuperMassive_9800_GSG.book Page 14 Tuesday, September 9, 2014 7:32 PM Determining the WAN Type System Requirements Before configuring your Dell SonicWALL SuperMassive 9800 Before beginning the setup process, verify that you have: appliance, you will need to determine the type of WAN •...

  • Page 16: Recording Configuration Information

    Internet Service Provider (ISP) Information on the System > Status page, Record the following information about your current Internet “showstatus” from the CLI, or the service: bottom panel of your Dell SonicWALL appliance. If you are No information is usually required. However, connecting with...

  • Page 17: Initial Setup

    SuperMassive_9800_GSG.book Page 16 Tuesday, September 9, 2014 7:32 PM Initial Setup The diagram below illustrates how to connect your management computer to the Dell SonicWALL SuperMassive 9800 appliance for initial setup. Dell SonicWALL Appliance 80GB 80GB 10GE 120V AC SDHC ALARM (U.S.)
  • Page 18 • Connecting the MGMT Port, page 17 192.168.168.0/24 subnet, such as 192.168.168.20. This allows • Applying Power to the SuperMassive 9800, page 17 your computer to connect to SonicOS via the MGMT interface. • Using the Setup Wizard, page 17...
  • Page 19 SuperMassive_9800_GSG.book Page 18 Tuesday, September 9, 2014 7:32 PM Launch the Dell SonicWALL Setup Wizard by clicking the Connecting to the Internet first Here link. This wizard helps you quickly configure the Dell SonicWALL appliance to secure your Internet connection.
  • Page 20 SuperMassive_9800_GSG.book Page 19 Tuesday, September 9, 2014 7:32 PM Connecting the WAN Port If you cannot view the Dell SonicWALL home page, try one of these solutions: Connect one end of an Ethernet cable to your Internet • Renew your management station DHCP address or restart connection.
  • Page 21 SuperMassive_9800_GSG.book Page 20 Tuesday, September 9, 2014 7:32 PM Internet Access The diagram below illustrates how to connect your computer to the Dell SonicWALL SuperMassive 9800 appliance for Internet access. Dell SonicWALL Appliance 80GB 80GB 120V AC 10GE (U.S.) SDHC...

  • Page 22: Troubleshooting Your Connections

    Use the suggestions in this section to troubleshoot your MGMT following: and LAN connections. • Did you correctly enter the IP address for the Dell SonicWALL SuperMassive 9800 X0 interface into your Web browser, Troubleshooting Your MGMT Connection beginning with “http://” or “https://”? •...
  • Page 23 SuperMassive_9800_GSG.book Page 22 Tuesday, September 9, 2014 7:32 PM | Troubleshooting Your Connections...
  • Page 24 Activating & Managing Licenses Using MySonicWALL, page 28 • Upgrading Firmware, page 29 Registration is an important part of the setup process and is necessary in order to receive the benefits of Dell SonicWALL security services, firmware updates, and technical support.

  • Page 25: Creating A Mysonicwall Account

    Using MySonicWALL Creating a MySonicWALL Account Dell SonicWALL requires a MySonicWALL account prior to A MySonicWALL account is required in order to register the Dell configuring your appliance. If you already have a SonicWALL SuperMassive 9800 appliance. Create a new...

  • Page 26: Registration Overview

    SonicOS web-based 9800 appliance, you are ready to register it. management interface. Log into your Dell SonicWALL appliance. Use the defaults: <http://10.10.10.10> and admin / password, or if you This section describes how to register and license your...

  • Page 27: Alternative Registration Options

    Alternative Registration Options To manually synchronize licenses with MySonicWALL from the SonicOS interface: If you have registered your Dell SonicWALL appliance through Log into your appliance and navigate to the System > the SonicOS interface, you can continue to Licensing Security Licenses page.

  • Page 28: Licensing Security Services

    SuperMassive_9800_GSG.book Page 27 Tuesday, September 9, 2014 7:32 PM The following products and services are available for the Dell Licensing Security Services SonicWALL SuperMassive 9800: • Service Bundles: • Comprehensive Gateway Security Suite To license a security service, complete one of the following from •...

  • Page 29: Activating & Managing Licenses Using Mysonicwall

    In the MySonicWALL My Products page, and click the appliance Name. The Applicable Services table displays a list of services that are already licensed on your Dell SonicWALL appliance. If you registered your appliance through SonicOS, all licensed Note that your initial purchase may have included security services are already activated.

  • Page 30: Upgrading Firmware

    Dell SonicWALL recommends that you run the latest available Dell SonicWALL security appliance if it is necessary to reboot firmware on your security appliance. You will need to upgrade the firmware with factory default settings.
  • Page 31 For more information about upgrading firmware in SafeMode and accessing the appliance via the Console port, refer to the Tip: The appliance must be properly registered before it can Using SafeMode & ChassisOS on the SuperMassive 9800 be upgraded. Refer to Registering in SonicOS, page 25 Configuration Guide, available from your Dell SonicWALL for more information.

  • Page 32: Deployment Scenarios

    SuperMassive_9800_GSG.book Page 31 Tuesday, September 9, 2014 7:32 PM Deployment Scenarios In this Section: This section provides configuration overviews, as well as deployment scenarios for your Dell SonicWALL SuperMassive 9800. • Deployment Scenarios, page 32 • Configuring NAT Mode Gateway, page 36 •...

  • Page 33: Deployment Scenarios

    SuperMassive in addition to an existing gateway Scenario C: Wire Mode, page 35 appliance. Existing SonicWALL gateway appliance SuperMassive appliance in addition to an Scenario B: Stateful HA Pair, page 34 existing Dell SonicWALL gateway appliance. 80GB 80GB 80GB 80GB 10GE...
  • Page 34 Scenario A: NAT Mode Gateway Dell SonicWALL SuperMassive For new network installations or installations where the SuperMassive 9800 is replacing the existing network gateway. 80GB 80GB In this scenario, the SuperMassive 9800 is configured in NAT 10GE SDHC ALARM TEST SonicWALL SuperMassive 9800...
  • Page 35 PWR 1 PWR 2 CONSOLE MGMT HA Data Link In this scenario, one SuperMassive 9800 operates as the Active HA Control Link gateway device and the other SuperMassive 9800 is in Standby 80GB 80GB mode. All network connection information is synchronized...
  • Page 36 SuperMassive_9800_GSG.book Page 35 Tuesday, September 9, 2014 7:32 PM Scenario C: Wire Mode Third Party Gateway For network installations where the Dell SonicWALL SuperMassive 9800 is running in tandem with an existing network gateway. Internet Dell SonicWALL SuperMassive In this scenario, the original gateway is maintained. The Dell...

  • Page 37: Configuring Nat Mode Gateway

    LAN Zone DMZ Zone NAT mode. The Dell SonicWALL SuperMassive 9800 ships with the internal Overview of NAT Mode DHCP server active on the LAN port. However, if a DHCP server is already active on your LAN, the Dell SonicWALL Network Address Translation (NAT) allows private IP addresses appliance will disable its own DHCP server to prevent conflicts.

  • Page 38: Configuring A Stateful Ha Pair

    Translation based on matching combinations of Source IP address, Destination IP address, and Destination Services. Policy-based NAT allows you to deploy different types of NAT This section provides instructions for configuring a pair of Dell simultaneously. SonicWALL SuperMassive 9800 appliances for Stateful High For configuration procedures and information regarding the Availability (HA).

  • Page 39: Initial High Availability Setup

    • Connect the HA Control and Data Links on the Primary and HA Control Link 80GB Secondary appliances with appropriate cables. 80GB 10GE SDHC • Turn on the Primary Dell SonicWALL security appliance first. ALARM TEST Internet SonicWALL SuperMassive 9800 PWR 1 PWR 2...

  • Page 40: Configuring High Availability Settings

    Click the Configure icon of the Interface for which you want to edit settings. The Edit HA Monitoring dialog box To configure HA on the Primary Dell SonicWALL, log in to your displays. Primary appliance and perform the following steps: Navigate to the High Availability >...

  • Page 41: Configuring Optional Ha Settings

    SuperMassive_9800_GSG.book Page 40 Tuesday, September 9, 2014 7:32 PM Configuring Optional HA Settings In the Primary IP Address field, enter the unique LAN or WAN management IP address of the Primary appliance. The following settings are optional. You can configure these In the Secondary IP Address field, enter the unique LAN or WAN management IP address of the Secondary settings from the High Availability >...

  • Page 42: Configuring Ha Advanced Settings

    Set the Probe Interval for the interval in seconds between You can configure HA license synchronization by associating communication with upstream or downstream systems. two Dell SonicWALL security appliances as HA Primary and HA The recommended setting is an interval of at least 5 Secondary on MySonicWALL.

  • Page 43: Completing Ha Pair Association

    This allows the unit to synchronize with the the Security Services licenses of the primary appliance. Dell SonicWALL license server and share licenses with the If the second appliance has not yet been registered, follow the associated appliance.

  • Page 44: Configuring Wire Mode

    This section provides an overview of the different types of Wire addresses and Ethernet MAC addresses. Mode supported on the Dell SonicWALL SuperMassive 9800 Log into the Secondary Dell SonicWALL appliance’s unique appliance and instructions for how to set up the appliance in LAN/WAN IP address.
  • Page 45 SuperMassive_9800_GSG.book Page 44 Tuesday, September 9, 2014 7:32 PM Secure Mode Bypass Mode Secure Mode unleashes the inspection and policy engines’ full Bypass Mode allows for the quick and non-interruptive set of capabilities, including Application Intelligence and introduction of firewall hardware into a network. Upon selecting Control, Intrusion Prevention Services, Gateway and Cloud- a point of insertion into a network (such as between a core based Anti-Virus, Anti-Spyware, and Content Filtering.
  • Page 46 SuperMassive_9800_GSG.book Page 45 Tuesday, September 9, 2014 7:32 PM The following table summarizes the key functional differences between modes of interface configuration: Service Secure Inspect Bypass Tap Mode L2 Bridged, Transparent, Mode Mode Mode NAT, Route Modes Active/Active Clustering* Application Control Application Visibility ARP / Routing / NAT* Content Filtering...
  • Page 47 Dell SonicWALL SuperMassive 9800 appliance. Then, destination zone is the Paired Interface zone. Access rules are connect another interface on your Dell SonicWALL appliance to applied to the Wire Mode pair based on the direction of traffic your WAN, LAN, DMZ, or custom zone resource. Both between the source zone and its paired interface zone.
  • Page 48 SuperMassive_9800_GSG.book Page 47 Tuesday, September 9, 2014 7:32 PM To configure the interfaces for Wire Mode, perform the following - Enable Link State Propagation - If an interface goes steps: down, its paired interface is forced down to mirror the link status of the first interface.
  • Page 49 SuperMassive_9800_GSG.book Page 48 Tuesday, September 9, 2014 7:32 PM A Wire Mode WAN zone to LAN zone paired interface configuration is shown below: | Configuring Wire Mode...
  • Page 50 SuperMassive_9800_GSG.book Page 49 Tuesday, September 9, 2014 7:32 PM Support and Training Options In this Section: This section provides overviews of customer support and training options for the Dell SonicWALL SuperMassive 9800. • Customer Support, page 50 • Knowledge Portal, page 50 •...

  • Page 51: Knowledge Portal

    Designed for customers with Dell SonicWALL SuperMassive The Knowledge Portal is a resource which allows users to solutions, Dell SonicWALL SuperMassive Support 24x7 search for Dell SonicWALL documents based on the following delivers the enterprise-class support features and quality of types of search tools: service that enterprise companies require to keep their •...

  • Page 52: User Forums

    SuperMassive_9800_GSG.book Page 51 Tuesday, September 9, 2014 7:32 PM User Forums Training The Dell SonicWALL Technical Support Forum is a resource Dell SonicWALL offers an extensive sales and technical training that provides users the ability to communicate and discuss a curriculum for Network Administrators, Security Experts and variety of security and appliance subject matters.

  • Page 53: Related Documentation

    • Dell SonicWALL SonicOS Release Notes • Dell SonicWALL SonicOS Upgrade Guide • Dell SonicWALL Log Events Reference Guide • Dell SonicWALL SonicOS Enterprise CLI Reference Guide • Dell SonicWALL Feature Modules • Application Intelligence and Control • Application Bandwidth Management •...
  • Page 54 SuperMassive_9800_GSG.book Page 53 Tuesday, September 9, 2014 7:32 PM Rack Mounting Instructions In this Section: This section provides illustrated rack mounting instructions for the Dell SonicWALL SuperMassive 9800. For more information on rack mounting requirements, see Product Safety and Regulatory Information, page...
  • Page 55 SuperMassive_9800_GSG.book Page 54 Tuesday, September 9, 2014 7:32 PM Rack Mounting Instructions Assemble the Slide Rail Extend the slide rails. Then, remove the chassis member from the slide rails. | Rack Mounting Instructions...
  • Page 56 SuperMassive_9800_GSG.book Page 55 Tuesday, September 9, 2014 7:32 PM Mount Chassis Member Mount chassis with eight (8) M4 screws.
  • Page 57 SuperMassive_9800_GSG.book Page 56 Tuesday, September 9, 2014 7:32 PM Attach Bracket to Rails Insert the barb on the bracket into the square hole. Then, allow the plastic inserts to fit into the square holes. | Rack Mounting Instructions...
  • Page 58 SuperMassive_9800_GSG.book Page 57 Tuesday, September 9, 2014 7:32 PM Insert Chassis to Frame Install the chassis by sliding it into the frame. Press lever down to release the slide.
  • Page 59 SuperMassive_9800_GSG.book Page 58 Tuesday, September 9, 2014 7:32 PM | Rack Mounting Instructions...
  • Page 60 SuperMassive_9800_GSG.book Page 59 Tuesday, September 9, 2014 7:32 PM Product Safety and Regulatory Information In this Section: This section provides safety and regulatory, along with trademark and copyright information. • Safety and Regulatory Information, page 60 • Warranty Information, page 64 •...
  • Page 61 • Mount the Dell SonicWALL appliances evenly in the rack in order to prevent a • Before replacing the fan unit, carefully read and follow the instructions provided hazardous condition caused by uneven mechanical loading.
  • Page 62 • Das im Lieferumfang enthaltene bzw. die im Lieferumfang enthaltenen werden: Netzkabel sind nur für die Verwendung in bestimmten Ländern und Regionen • Das Dell SonicWALL Modell ist für eine Montage in einem standardmäßigen 19- zugelassen. Überprüfen Sie bitte vor der Verwendung eines Netzkabels, ob es Zoll-Rack konzipiert.
  • Page 63 因不均勻的機械負荷造成危險狀況。 Lithiumbatterie darf nicht vom Benutzer ausgetauscht werden. Zum Austauschen •必須使用四顆與機架設計相容的安裝螺釘，並用手鎖緊螺釘， der Batterie muss die Dell SonicWALL in ein von Dell SonicWALL autorisiertes Service-Center gebracht werden. Dort wird die Batterie durch denselben oder 確定安裝牢固。選擇一個安裝位置，將四個裝載洞孔對齊 19 entsprechenden, vom Hersteller empfohlenen Batterietyp ersetzt. Beachten Sie 吋架設機櫃的安裝桿。...
  • Page 64 風扇潛在危險警告 his own expense. Caution: Modifying this equipment or using this equipment for purposes not shown in this manual without the written consent of Dell, Inc. could void the user’s authority to operate this equipment. •更換風扇部件前，請仔細閱讀，並遵循所提供的指示。 Declaration of Conformity 鋰電池警告...
  • Page 65 SuperMassive_9800_GSG.book Page 64 Tuesday, September 9, 2014 7:32 PM VCCI Statement Warranty Information この装置は、クラスＡ情報技術装置です。この装置を家庭環 境で使用すると電波妨害を引き起こすことがあります。この All Dell SonicWALL appliances come with a 1-year Limited Hardware Warranty 場合には使用者が適切な対策を講ずるよう要求 which provides delivery of critical replacement parts for defective parts under VCCI - A されることがあります。　　　　　　...
  • Page 66 SuperMassive_9800_GSG.book Page 1 Tuesday, September 9, 2014 7:32 PM...

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