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SuperMassive_9800_GSG.book Page 50 Tuesday, September 9, 2014 7:32 PM
Customer Support
Designed for customers with Dell SonicWALL SuperMassive
solutions, Dell SonicWALL SuperMassive Support 24x7
delivers the enterprise-class support features and quality of
service that enterprise companies require to keep their
networks running smoothly and efficiently. Dell SonicWALL
Support 24x7 is an around-the-clock support service that
includes phone, email and Web-based technical support,
software and firmware updates and upgrades and Advance
Exchange hardware replacement. Please Note: Continuous
support is required on all SuperMassive products.
For further information, visit:
<https://support.software.dell.com/>
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| Customer Support
Knowledge Portal
The Knowledge Portal is a resource which allows users to
search for Dell SonicWALL documents based on the following
types of search tools:
• Browse
• Search for keywords
• Full-text search
For further information, visit:
<https://support.software.dell.com/kb-product-select>
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