Bh Warranty; Lifetime Frame Warranty - BH SPIKE 3.0 User Manual

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0 9 B H W A R R A N T Y
BH BIKES undertakes to offer long-lasting bicycles, in compliance with the highest standards of quality.
Therefore, in addition to the statutory warranty, BH BIKES offers an additional coverage and warranty. This section
defines the different types of warranty and the process that must be followed to register for the additional
"LifeTime  Frame" warranty.
S T A T U T O R Y W A R R A N T Y
The statutory warranty covers the original purchaser in the event of manufacturing defects and/or non-conformities.
This warranty applies to frames and components manufactured by BH BIKES. The warranty period will be established
according to the current laws of the country where the bicycle was purchased, and will start on the date of purchase.
During this period, the holder of the warranty will be entitled to have all manufacturing defects repaired or replaced
free of charge, including the reimbursement of transport expenses and any losses caused as a result of this.
Different conditions must be met in order to be covered by the warranty:
This warranty does not affect the consumer's applicable rights, according to the current laws in each country.
Faulty bicycles or parts will be covered by warranty upon the decision of our Technical Service.
The warranty does not include the replacement of parts prone to wear and arising from normal use of the bicycle.
The warranty does not cover defects or broken parts due to improper use of the bicycle, use for competitions,
mounting of non-original accessories or improper handling and incorrect maintenance work.
The warranty does not apply if the inspection before delivery and the corresponding inspection intervals included
in this document have not been carried out, observed, documented as required and stamped by an authorised
BH dealer.
Should the repair not be satisfactory and not ensure that the optimum conditions are met according to the
intended use, the holder of the warranty will be entitled to request the replacement of the purchased item
or faulty part with one of identical characteristics, or to receive a refund of the amount paid for the damaged
item or part.
The warranty period will be interrupted during the repairs or, in the event of replaced items or components,
it will be renewed.
Any claim against this warranty shall expire six months after the end of the warranty validity period.
All warranty claims must be processed by an authorised dealer.
Geographical scope: refer to the User Manual or www. BHbikes.com
Visit the following link to read the terms and conditions:
https://www.bhbikes.com/es_INT/registro-garantia-vida-bh/registra-tu-bici-garantia-de-por-vida
0 9 B H W A R R A N T Y
L I F E T I M E F R A M E W A R R A N T Y
Through its authorised stores, BH Bikes provides the original buyer with a commercial policy to cover any manufacturing
defects in frames for a period beyond that specified in the product's statutory warranty, pursuant to the following
clauses:
The LIFETIME warranty solely applies to BH frames and bikes that are sold through stores that are authorised
1.
by BHBIKES EUROPE S.L.
The buyer must register the LIFETIME warranty online, with the information duly completed, within 30 calendar
days of the purchase date, as it appears on the invoice issued by the authorised store.
This warranty cannot be transferred to subsequent buyers and it is cancelled when the bicycle is sold
to a third party. Original buyer means the individual who registers the warranty at the time of the purchase;
the commercial warranty cannot be transferred to third parties who are not the original buyer.
It shall be compulsory to have the bicycle serviced in an establishment that is authorised by BHBIKES
EUROPE and according to the instructions in the user manual.
The LIFETIME warranty does not cover:
2.
The rear swingarms of the double suspension models, fork, kids' bikes, defects and/or fading of the original
paint, or rust caused by natural deterioration.
Defects or breakages resulting from an accident or improper and/or negligent use of the bicycle.
When components or accessories that are not intended for or are not compatible with the use for which the
bicycle was designed have been installed.
Defects resulting from improper handling.
Scratches, discolouration, or stains caused by the use of abrasive fluids, sharp items, clamps and/or
prolonged exposure to sunlight or other weather conditions.
Defects caused by the bicycle's normal wear and tear, including those due to material fatigue. Fatigue damage
is a sign that the frame has been damaged by normal use, so it is the user's responsibility to regularly inspect
the bicycle.
Improper use and/or maintenance of the product (carefully read the recommendations for use and cleaning).
Frames that have been used in competitions, demos or as rentals.
Read the full terms and conditions at:
https://www.bhbikes.com/es_INT/registro-garantia-vida-bh/registra-tu-bici-garantia-de-por-vida
G E N E R A L U S E R M A N U A L
BH 16

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