Emerson SolaHD SDU AC B Series User Manual page 21

9.0 Troubleshooting
WARNING
When the UPS is installed in a Class I, Division 2 Groups A B C D or Class I Zone 2 II C hazardous
location, adhere to the following:
Warning — Explosion Hazard — Do not disconnect the equipment while the circuit is live or unless
the area is known to be free of ignitable concentrations.
Warning — Explosion Hazard – Do not connect or disconnect the battery unless the area is known
to be free of ignitable concentrations.
Warning — Explosion Hazard — Do not open the unit. Do not substitute components. Do not
replace fuse.
Trouble
UPS nonresponsive (No alarm
and no light)
The UPS is always on
battery mode
Actual backup time cannot
be achieved
Fault code displayed
Possible Cause
UPS is powered off
Battery is defective
UPS fault
Input may not be properly
connected�
Input fuse is open
Battery voltage is too low
Overload
Battery defect
UPS fault or charger failure
Overload
UPS short-circuit
Solution
Press ON/OFF button for TWO (2)
seconds� Ensure the Power Lock
feature is disabled�
Replace the battery�
Contact Tech support�
Check the input connection�
Before reconnecting equipment,
please verify that the load matches
the UPS capability specified
and output has short circuit
protection� Contact Tech support�
Charge the battery at least eight
(8) hours�
Remove some unnecessary loads�
Before reconnecting equipment,
please verify that the load matches
the UPS capability specified in
spec�
Replace the battery�
Contact Tech support�
Remove some unnecessary loads�
Before reconnecting equipment,
please verify that the load matches
the UPS capability specified in
spec�
Contact Tech support�
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