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Summary of Contents for Emerson SOLAHD D Series
- Page 1 User Guide A272-382 Rev. 0 04/2024 Industrial On-Line UPS - 120 V SolaHD S4K2U 1000-3000 VA D Series ® 120V Input, 120V Output...
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Page 2: Table Of Contents
2.6.5 CONNECTING CLI COMMUNICATION CABLES............... 28 3 OPERATING THE UPS ........................29 3.1 SILENCING THE AUDIBLE ALARM ....................29 3.2 STARTING-UP THE UPS ......................... 29 3.3 TRANSFERRING TO BATTERY MODE ....................30 3.4 TRANSFERRING FROM NORMAL TO BYPASS MODE ..............30 Page: 2 Emerson.com/SolaHD... - Page 3 6.3 TROUBLESHOOTING UPS ISSUES ....................62 7 SPECIFICATIONS ..........................64 7.1 BATTERY RUN TIMES ........................67 8. APPENDICES ..........................70 8.1 APPENDIX A: OPEN SOURCE SOFTWARE LEGAL NOTICES ............70 8.2 APPENDIX B: TECHNICAL SUPPORT ..................... 70 8.3 APPENDIX C: WARRANTY INFORMATION ..................70 Emerson.com/SolaHD Page: 3...
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Page 4: What's Included
(x5) Dry Contacts Input/Output for REPO • (x1) USB-A to USB-B 1.2 m (4 ft.) Cable • (x1) Hardwire Conduit Box • (x1) Hardwire Conduit Box Cover • 2000 VA models also include: (x1) L5-20R to 5-20P Adapter, 1ft • Page: 4 Emerson.com/SolaHD... -
Page 5: Safety Instructions
Refer to the "Safety Instruction Sheet - S4K2U1000D, S4K2U1500D, S4K2U2000D, S4K2U3000D and S4K2U30005D Uninterruptible Power Supplies" provided with the product or scan the QR code below. Be sure to adhere to all safety procedures provided in the sheet. Emerson.com/SolaHD Page: 5... -
Page 6: Solahd ® S4K-D Overview
ECO power-supply mode and smart-sleep mode help you save the maximum amount of • energy. Table 1.1: UPS Models and Power Ratings MODEL NUMBER NOMINAL POWER RATING at 120 V INPUT S4K2U1000D 1000 VA/1000 W S4K2U1500D 1500 VA/1350 W S4K2U2000D 2000 VA/1800 W S4K2U3000D 3000 VA/2700 W Page: 6 Emerson.com/SolaHD... -
Page 7: Front Panels
ITEM DESCRIPTION IntelliSlot™ port USB port Unused External-battery connector General output receptacles, NEMA 5-15R General output receptacles, NEMA 5-15R Input circuit breaker Input power plug and cable, NEMA 5-15P R232 port, RJ-45/RJ-11 connection Terminal block communication connectors Emerson.com/SolaHD Page: 7... - Page 8 External-battery connector General output receptacles, NEMA 5-20R General output receptacles, NEMA 5-20R Input circuit breaker Input power plug and cable, NEMA L5-20P R232 port, RJ-45/RJ-11 connection Terminal block communication connectors Output power plug and cable, NEMA L5-20R Page: 8 Emerson.com/SolaHD...
- Page 9 External-battery connector Input circuit breaker General output receptacles, NEMA 5-20R Input power plug and cable, NEMA L5-30P Terminal block communication connectors R232 port, RJ-45/RJ-11 connection Unused USB Port Output power plug and cable, NEMA L5-30R Output circuit breakers Emerson.com/SolaHD Page: 9...
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Page 10: Battery Cabinet
10 battery cabinets may be connected in parallel to the UPS, and up to 6 can be auto-detected using EBC detection. See Table 7.3 for cabinet specifications. For approximate battery run times with additional EBCs, Battery Run Times. See Installing External Battery Cabinets to connect the cabinets. Figure 1.5 Battery Cabinet ITEM DESCRIPTION Battery connectors Breaker Page: 10 Emerson.com/SolaHD... -
Page 11: Major Internal Components And Operating Principle
UPS is near ideal. Extracting this sine- wave input current ensures efficient use of utility power and reduces reflected harmonic distortion, making cleaner power available to devices not protected by the UPS. Emerson.com/SolaHD Page: 11... -
Page 12: Ups States And Operating Modes
(yellow) is ON, and the buzzer beeps once each second. The LCD “Flow” screen displays “On Bypass.” NOTE: If utility power fails or if the utility voltage goes outside of the permissible range during bypass- mode operation, the UPS shuts down and no output is supplied to the load. Page: 12 Emerson.com/SolaHD... -
Page 13: Battery Mode
UPS will transfer to Normal Mode. However, if a notification showing bypass failure or abnormal bypass voltage appears when the output is overloaded, the UPS will shut down the bypass and therefore the load will shut down. Emerson.com/SolaHD Page: 13... -
Page 14: Installation
Unpack the UPS and conduct the following checks: Inspect the UPS for shipping damage. If any shipping damage is found, report it to the • carrier and your local Emerson representative immediately. Check the included accessories against the packing list. If there is any discrepancy, contact •... -
Page 15: Installation Clearances
3. Connect the spacers and the support bases as shown in Figure 2.1. Each S4K-D requires 2 support bases, one in the front and one in the rear. 4. Place the S4K-D and any battery cabinets on the 2 support bases. Emerson.com/SolaHD Page: 15... -
Page 16: Rack Installation
Table 7.3. Take proper precautions when lifting them. To install the EBC(s): 1. Inspect the EBC for freight damage. Report damage to the carrier and your local dealer or Emerson representative. 2. For tower installation: An additional set of support-base extensions ships with each EBC. - Page 17 2 INSTALLATION A272-382 04/2024 NOTE: Optional slide rails and securing hardware are sold separately. Please contact your Emerson representative for options and Emerson Technical Support for assistance. 4. Verify the EBC breaker is in the “Off” position. 5. Connect the supplied EBC cable(s) to the rear of the cabinet, then to the rear of the UPS, see Figure 2.2.
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Page 18: Connecting Ac Input Power
Table 2.1 Input Circuit Breaker Specifications MODEL RATED CIRCUIT BREAKER S4K2U1000D 15 A S4K2U1500D 15 A S4K2U2000D 20 A S4K2U3000D 30 A To connect AC-input power, plug the input plug of the UPS into the input-power connection. Page: 18 Emerson.com/SolaHD... -
Page 19: Connecting Loads
1. Plug all loads into the output receptacles on the rear panel of the S4K2UD. Distribute loads evenly across all receptacles to prevent overloading individual receptacles. 2. Insert the input plug of the S4K2UD into the input power connection. Emerson.com/SolaHD Page: 19... -
Page 20: Ac Input/Output Hardwire Installation
The cable sizes and distribution methods used during installation are subject to • local/national electrical codes of practice, and therefore are not detailed here. Table details the standard current ratings. The UPS rating plate gives details of the Page: 20 Emerson.com/SolaHD... - Page 21 UPS. Figure 2.4 Installing Conduit Box Screws (x4) 2. Use four rear panel mounting screws to install the conduit box to the UPS rear panel, as shown in Figure 2.4. Emerson.com/SolaHD Page: 21...
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Page 22: Connecting Battery Cables
3. Connect one end of the battery cable to the external battery connector on the rear panel of the UPS and connect the other end to any battery port on the rear panel of the battery cabinet. 4. Switch on the battery breaker on the rear of the external battery cabinet. Page: 22 Emerson.com/SolaHD... -
Page 23: Communication Connections
2. Insert the card into the slot, and secure with the screws that held the cover plate. To make connections to the card, refer to the Installer/User Guide for the appropriate IntelliSlot card available Emerson.com 2.6.2 CONNECTING TO THE DRY-CONTACT PORT The UPS includes a dry-contact port. - Page 24 - If the UPS is running on batteries and this input is triggered, the UPS shuts down Any mode shutdown - If • this input is triggered, the UPS shuts down regardless of current operating mode Signal Ground Signal Ground Page: 24 Emerson.com/SolaHD...
- Page 25 Options) When NO, Pins 9 and 10 are shorted when the fault occurs. When NC, Pins 9 and 10 are opened when the fault occurs. Options are: Low battery (default) • On battery • On bypass • UPS fault • Emerson.com/SolaHD Page: 25...
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Page 26: Connecting A Remote Emergency Power-Off (Repo) Switch
1. Remove the insulation from the end of two wire. 2. Insert the stripped end into the plug terminals 1 and 2 respectively, then screw down the terminals. Make sure the cables are secure in the plug to prevent failure because of loose contact. Page: 26 Emerson.com/SolaHD... -
Page 27: Connecting A Usb Cable
The standard B-type USB port connects the UPS to a network server or other computer system. The USB port supports HID/CDC protocol. The CDC protocol is reserved for service software. To use the HID protocol for monitoring, get Power Assist from www.Emerson.com. Emerson.com/SolaHD... -
Page 28: Connecting Cli Communication Cables
RJ-45 port (labeled “R232”) is used for CLI connection. See the appropriate figure for your model in Rear Panels for the location of the port. The pin-out, described in Table 2.4 is consistent with the ACS pin-out. Table 2.4 RJ-45 Port Pin-out Descriptions SIGNAL TXD (out) RXD (in) Page: 28 Emerson.com/SolaHD... -
Page 29: Operating The Ups
7. If the UPS is starting for the first time, the Start-up Guidance wizard opens to set the basic parameters of the UPS. Follow the prompts. For a detailed description of UPS display functions and settings, see Operation and Display Panel. Emerson.com/SolaHD Page: 29... -
Page 30: Transferring To Battery Mode
UPS. Ensure the unit is shut down and power has been disconnected before beginning any maintenance. Transfer to Bypass mode, see Transferring from Bypass to Normal Mode. Then, if power to the load is not needed, open the main-input circuit breaker. Page: 30 Emerson.com/SolaHD... -
Page 31: Remote Emergency Power-Off (Repo)
To manually power-off in an emergency, disconnect the terminal connecting the REPO port on the rear of the UPS. If mains/utility power is present, the UPS control circuit remains active even though output power is disabled. To remove all mains/utility power, disconnect the external main-input circuit breaker. Emerson.com/SolaHD Page: 31... -
Page 32: Operation And Display Panel
NOTE: While the UPS is operating, the LCD will dim and display a screen saver if there is no active alarm or user interaction for two minutes. After 4 minutes of inactivity, the display will blank to conserve power. If an alarm or fault occurs, or if any button is pressed, the UPS-flow screen displays. Page: 32 Emerson.com/SolaHD... -
Page 33: Led Indicators
Use the function keys to navigate through the menu, view statuses and/or select settings in the screens. 4.2.1 STARTUP AND FLOW SCREENS At startup, the UPS executes a system test and displays the Emerson logo screen for about 10 seconds, shown in Figure 4.1. -
Page 34: Main Menu
Current alarms and event history, see Screen. About Product and network information, see About Screen. Maintenance Service-only, service-password protected page for use only by Emerson service representatives. Figure 4.3 Main Menu ITEM DESCRIPTION ECO-mode indicator Ambient temperature Date and time Page: 34 Emerson.com/SolaHD... -
Page 35: Status Screen
Input Brown Count: The number of times the input voltage was too low to support the load and the UPS was forced to switch to battery power (brown out). Resets to 0 when the UPS is powered down. Emerson.com/SolaHD Page: 35... - Page 36 Output Status Options L-N voltage (V): Line-neutral voltage of output power. L-N Current (A): Line-neutral current of output power. Frequency (Hz): Frequency of output power. Energy (kWh): Output power. Load Status Options Sout (kVA): Apparent output power. Page: 36 Emerson.com/SolaHD...
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Page 37: Settings Submenu
Nominal voltage setting. Set the nominal system voltage to match the input voltage of the UPS. 100 V • 110 V • 115 V • 120 V (default when starting in Battery Mode) • 125 V • Autodetect (default) • Emerson.com/SolaHD Page: 37... - Page 38 Normal = Connected load is always powered through the UPS inverter. ECO mode is • disabled (default). ECO mode = ECO mode is enabled. The UPS inverter is bypassed, and the connected • load is powered by utility/mains power within the selected ECO voltage and frequency tolerances. Page: 38 Emerson.com/SolaHD...
- Page 39 Battery periodic test enable The UPS can periodically self-test the battery. Enable (default) • Disable • Battery periodic test interval Sets the length of time between periodic test. 8, 12, 16, 20, or 26 weeks (default is 8) • Emerson.com/SolaHD Page: 39...
- Page 40 UPS is operating in a warm environment. Enable (default) • Disable • Replace battery Activates newly-installed battery packs after replacement and reset all battery statistics for new battery packs. Provides a confirmation window with Yes/No options to confirm replacement of • batteries. Page: 40 Emerson.com/SolaHD...
- Page 41 Vertical = Screen rotated for tower use. • Audible alarm If enabled, the UPS will beep when an alarm is generated. If disabled, it will be silent. See Audible Alarm (Buzzer). Enable (default) • Disable • Temperature Unit Fahrenheit (default) • Celsius • Emerson.com/SolaHD Page: 41...
- Page 42 Enable (with Auto restart disabled) = The UPS will start up and allow the user to turn • on the output when power returns after the battery has been fully depleted. Disable = The UPS cannot start with a fully depleted battery (default). • Page: 42 Emerson.com/SolaHD...
- Page 43 On bypass = The contacts switch when the UPS is running in bypass mode. • On battery = The contacts switch when the UPS is running on battery. • UPS fault = The contacts switch when a UPS fault has occurred. (default). • Emerson.com/SolaHD Page: 43...
- Page 44 00:00 - 23:59 (default 00:00) • Power off day of week Sets the day of week to turn off the UPS. This option is only shown when sleep mode is enabled. Sunday-Saturday (default Friday) • Page: 44 Emerson.com/SolaHD...
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Page 45: Control Screen
To adjust the UPS controls: 1. At the main menu, select the Control icon, and press Enter. 2. Use the arrow buttons to move the cursor to the option, then press Enter to select the control. Figure 4.5 Control Screen Emerson.com/SolaHD Page: 45... -
Page 46: Log Screen
2. Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to display the log for the selected tab. 3. Use the arrow buttons to scroll up/down through the log. Figure 4.6 Current and History Log Tabs Page: 46 Emerson.com/SolaHD... - Page 47 A272-382 04/2024 Table 4.4 Alarm Messages MESSAGE DESCRIPTION Aux. power fault UPS internal auxiliary power voltage fault. Contact Emerson Technical Support. Battery cabinet More than 10 external battery cabinets are connected to the UPS. Disconnect excess connect battery cabinets. abnormal Battery EOD The battery has reached the end of discharge and mains/utility power is unavailable.
- Page 48 The inverter is turned off when the inverter output voltage or current exceed the ranges set. If bypass is available, the UPS will transfer to bypass mode, otherwise the system will power off. Contact Emerson Technical Support. Inverter overload Inverter load capacity is larger than the rated value, overload delay time is up, inverter shuts down.
- Page 49 2. Dust is blocking any of the UPS vents. 3. A fan fault has occurred. System fault This alarm occurs when the model configuration is incorrect. Contact Emerson Technical Support. System over The internal heat-sink temperature is too high, and the inverter is off. The alarm can temp only be silenced if the heat-sink temperature is lower than the alarm setting.
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Page 50: About Screen
Figure 4.7 About Screen Tabs ITEM DESCRIPTION About screen tabs with Efficiency tab selected. Note: The tab shown in the figure is an example and does not represent the actual capacity values for your UPS model. Page: 50 Emerson.com/SolaHD... - Page 51 Shows the subnet mask of the RDU101 card. This is only shown when the RDU101 card is installed. Gateway address Shows the gateway address of the RDU101 card. This is only shown when the RDU101 card is installed. Emerson.com/SolaHD Page: 51...
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Page 52: Editing Display And Operation Settings
To enter the password: 1. Press the up-arrow button to change the digit, then press the down-arrow button to move to the next digit. 2. Repeat to select each digit, and press Enter to submit the password. Page: 52 Emerson.com/SolaHD... -
Page 53: Settings Prompts
‘Turn on/Turn off/to Bypass’ command on the LCD panel ‘Control’ page). Cannot set this on Appears when attempting to change the output phase number while the output is line, please unplug connected. REPO Emerson.com/SolaHD Page: 53... -
Page 54: Changing The Password
3. Use the arrow buttons to select the Monitor tab, then press Enter. 4. Use the down arrow to highlight Language, then press Enter. 5. Use the up/down arrows to select the language, then press Enter. All LCD elements will now display in the selected language. Page: 54 Emerson.com/SolaHD... -
Page 55: Setting The Date And Time
5. Use the up/down arrows to select the date/time, then press Enter to confirm. 6. Use the down arrow to select the digit to change and the up arrow to select the correct digit. Repeat as needed to set each digit. Emerson.com/SolaHD Page: 55... -
Page 56: Maintenance
• Disconnect charging source prior to connecting or disconnecting battery terminals. • If the battery kit is damaged in any way or shows signs of leakage, contact your Emerson • representative immediately. Handle, transport, and recycle batteries in accordance with local regulations. -
Page 57: Replacing Batteries
WARNING! - Risk of explosion. Can cause equipment damage, injury and death. A battery can explode if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions included with the battery-pack. Emerson.com/SolaHD Page: 57... - Page 58 5. Compare the new and old battery pack to make sure they are the same type and model. If so, proceed with step 6 . If they are different, stop and contact your Emerson representative or Technical Support. 6. Line up and slowly push in each replacement battery pack. The battery is fully-inserted if the battery door fits flush against the UPS.
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Page 59: Charging Batteries
4. Check the flow screen to ensure the UPS is operating in Normal mode. If the UPS is operating in Bypass mode, contact Emerson Technical Support. 5. Check the flow screen to see if batteries are discharging (operating in Battery mode) while utility power is normal. If so, contact Emerson Technical Support. Emerson.com/SolaHD Page: 59... -
Page 60: Cleaning The Ups
Both may be updated through a connection to the UPS, using CLI and the R232 port or, if the UPS includes the IntelliSlot RDU101 card, using the RJ-45 network port on the card. The latest firmware is available for download from the S4K-D product page at www.Emerson.com. 5.5.1 UPDATING FIRMWARE WITH RDU101 CARD CONNECTION If your UPS has an IntelliSlot RDU101 communication card installed (optional on some models), you can update firmware with a computer connected to the same network as the card. -
Page 61: Troubleshooting
When a fault is indicated, the front-panel display lists the fault, which is described in Table 6.2. 6.2.1 FAULTS When the alarm indicator is illuminated, the LCD displays the fault. The faults are described in Table 6.2. Figure 6.1 Alarm Indicator Emerson.com/SolaHD Page: 61... -
Page 62: Troubleshooting Ups Issues
Emerson Technical Support. Visit the S4K-D product page at www.Emerson.com contact information. When reporting a UPS issue to Emerson, include the UPS model and serial number. These are in several places for easy location: On the top panel (rack mount orientation) •... - Page 63 UPS is Check load level indicator and reduce the load on the UPS. overloaded Batteries may Replace batteries. Contact your Emerson representative or Emerson not be able Technical Support for replacement battery kit. to hold a full charge due to Emerson.com/SolaHD...
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Page 64: Specifications
32 to 122 (0 to 50) [output derated by 1% per 1 degree C above 40C] Extended Operating Temperature, °F (°C) Storage Temperature, °F (°C) –4 to 140 (–20 to 60) [batteries are from 5 to 122 (–15 to 50)] Relative Humidity 0 – 95% non-condensing Page: 64 Emerson.com/SolaHD... - Page 65 150 – 200% for 2 seconds 125 – 150% for 50 seconds 125 – 150% for 10 seconds 105 – 125% for 60 seconds 105 – 125% for 15 seconds Battery Parameters Type Valve-regulated, non-spillable, lead acid Emerson.com/SolaHD Page: 65...
- Page 66 Valve-regulated, non-spillable, lead acid Configuration Two parallel strings of Two parallel strings of Two parallel strings of three 12V/9Ah batteries four 12V/9Ah batteries six 12V/9Ah batteries in series. in series. in series. Backup time Battery Run Times Page: 66 Emerson.com/SolaHD...
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Page 67: Battery Run Times
94.7 138.7 180.8 267.4 313.5 359.3 406.7 455.4 42.8 82.4 119.2 157.8 195.2 232.3 271.3 352.5 393.4 37.8 72.1 106.3 139.7 173.3 205.2 239.0 274.7 310.8 1000 1000 32.6 61.5 92.9 123.7 184.4 212.9 244.4 276.4 308.7 Emerson.com/SolaHD Page: 67... - Page 68 68.7 134.6 198.5 230.6 264.3 298.4 333.3 1600 1440 29.6 86.9 115.9 144.4 173.1 200.6 228.9 258.5 288.6 1800 1620 25.3 76.7 126.9 151.4 177.3 201.8 253.3 2000 42.8 66.3 88.7 112.8 135.6 157.8 179.9 202.1 224.6 Page: 68 Emerson.com/SolaHD...
- Page 69 Charging time to 90% 0 EBC 1 EBC 2 EBC 3 EBC 4 EBC 5 EBC 11 h 6 EBC 13 h 7 EBC 15 h 8 EBC 17 h 9 EBC 19 h 10 EBC 21 h Emerson.com/SolaHD Page: 69...
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Page 70: Appendices
S4K-D product, the purchaser has the right to obtain a copy of the FreeRTOS software that is incorporated in the S4K-D product. The purchaser can contact Emerson Technical Support and request the software. 8.2 APPENDIX B: TECHNICAL SUPPORT Website: www.solahd.com Technical Support E-Mail: solahd.technicalservices@emerson.com... - Page 71 The Emerson logo is a trademark and service mark of Emerson Electric Co. Appleton Grp LLC d/b/a Appleton Group. SolaHD is a registered trademark of Appleton Grp LLC. All other marks are the property of their respective owners. © 2024 Emerson Electric Co. All rights reserved. United States...
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