Getting Started - Nortel Web Center Portal Reference Manual

Getting started

Existing Call
Center Solution
Portal
Desktop
Portal
Desktop
Symposium Web Center Portal
External Web Server
Communications
Internet-based Customers
14
Succession 1000
DTH
Lines
Java Business
Objects
Customer
Web
Interface
Web
Customer
Meridian 1/
Switch
ELAN
Symposium
TAPI
Call
Server
Center
Server
CLAN
DTH
Transaction
Monitor
Agent Interface
Database
E-mail Transaction
Web
Nortel Networks Symposium Web Center Portal
PSTN
Telephone
Customer
Portal Server
OA&M
HDX Client
Portal
Administrator
Email Manager
Rules
Engine
IMH
OMH
POP3
SMTP
E-Mail Server
E-mail
Customer
Standard 2.0