Appendix 1; Technical Support And Information - Nortel INM 3.1 Release Note

Appendix 1:

Technical support and information

For 24-hour emergency technical support and technical support for system upgrade, that is,
problems that may lead to payload-affecting failures or issues that prevent payload protection
switching, please call the following number:
From 8 a.m. to 10 p.m., please call the following toll-free number for technical support, upgrade
notification or upgrade reporting:
Southern Region
Northern Telecom Inc.
D r a f t
5555 Windward Parkway West, Building B
Alpharetta, Georgia 30201
(404) 661-4050
Central Region
Northern Telecom Inc.
475 Martingale Road
Schaumburg, Illinois 60173
(708) 706-8000 or 8389
Pacific Region (North)
Northern Telecom Inc.
2305 Camino Ramon
San Ramon, California 94583
(510) 867-2091 or 1-800-456-0854
Pacific Region (South)
Northern Telecom Inc.
300 North Lake Avenue
Pasadena, California 91101
(818) 584-2000
INM Release 3.1 Release Notes
Technical Assistance Service
Canada, United States or International
1-800-275-3827 (1-800-ASK-ETAS)
1-800-275-8726 (1-800-ASK-TRAN)
Northeast Region
Northern Telecom Inc.
200 Summit Lake Drive
Valhalla, New York 10595
(914) 773-2559
Western Region
Northern Telecom Inc.
5575 DTC Parkway, Suite 150
Englewood, Colorado 80112
(303) 850-5600
Southwest Region
Northern Telecom Inc.
2221 Lakeside Blvd.
Richardson, Texas 75082-4399
(214) 684-1000
Eastern Region
Northern Telecom Inc.
2010 Corporate Ridge
McLean, Virginia 22102
(703) 712-8487
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