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Gateway Routing Manager Description
Once approval is received, the requested service is performed. When complete,
the server that performed the service contacts the CS with the final information.
The CS updates the user's account. If an optional Event Manager (EMS) is
available, a detailed record of the call is stored and can be accessed later for
customer history or other reports.
Display Information and Statistics
The CS uses the main display and an events monitoring dialog box of the Control
Center application to display account and connect request information.
Figure 1-1.
The
Monitor Real Time CS Activity Dialog Box (Figure
of users coming online and going offline, connect requests, ID change requests,
and Control Center applications coming on line and going offline.
Network Hierarchy
While the Gateway Routing Manager (CS) is the central component to most Voice
Service networks, two or more CSs can be arranged in parent/child relationships
to create layered networks.
For example, a business could install a local CS in each branch office and
configure them as child servers for a regional CS. Each local CS would be used to
connect to users on the local group, while the regional server would be used to
connect with other branches in the region.
1-4
Monitor Real Time CS Activity Dialog Box
1-1) displays the number
303141-A Rev. 00
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