Poly Edge B Series Quick Tips

Poly Edge B Series IP Phones - Quick Tips
These Quick Tips apply to Poly Edge B10, B20, and B30 IP phones.

Switch among Phone Screens

You can view any screen on your phone from other
screens.
To switch between screens:
» Press Home to view the Main Menu,
Lines, or Calls screen.

Place Calls

You can only have one active call in progress on
your phone.
To place a call:
» Do one of the following:
Lift the handset from the cradle, enter the
Home

number, and press the Dial softkey.
Screen
Enter a number using the dialpad, then

press the speakerphone button.
Press Home
to access the Enter a number using the dialpad, then


Home screen.

press the headset button.
Calls
Place a call from the phone book:
Screen
1 Press Home
2 Go to Contacts.
Displays one or
more active calls
3 Select a contact.
on your phone.
4 Press the Call softkey.
Contacts

Answer Calls

Screen
You can answer calls using the handset,
Manage and
speakerphone, or a headset.
access contacts.
To answer a call:
» Do one of the following:
Pick up the handset.

Press the speakerphone button.

Press the headset button.

Press the line key to which the incoming call

is assigned.
Press the Answer softkey.


End Calls

You can end active or held calls.
To end a call:
1 On the Calls screen, highlight the call.
2 Press the End softkey.
For more information about setting up and using the system, refer to the Support pages at support.poly.com
PVOS Lite | 3725-49819-001A |1.0.0 | January 2023
.

Hold and Resume Calls

You can have multiple calls on hold and resume a
call at any time.
To hold a call:
» Do one of the following:
Press the Hold softkey. This holds only the

highlighted call on the screen.
Press the Hold feature key. This holds all

calls that are in a holdable state.
To resume a call
» Do one of the following:
Press the Resume softkey. This resumes

only the highlighted call on the screen.
Press the call key that hosts the call to

resume. This resumes the call only if it is in
the holding state.

Transfer Calls

You can transfer calls to any contact.
To transfer a call:
1 Select a highlighted entry on the Calls screen.
2 Do one of the following:
Press the Trnsfr softkey.

Press the B.Trn.. softkey (if configured).


Forward Calls

You can forward an incoming call to a contact or
forward all incoming calls to a contact.