Enabling The Call Forward On Busy Message; Initializing The Callpilot Mini - Nortel CallPilot Mini Quick Start Manual

8

Initializing the CallPilot Mini

Enabling the Call Forward on Busy message

When a caller dials a CallPilot Mini user that is busy on another call, the caller is forwarded to the
user's mailbox. The caller will also hear a message stating that the user is on the phone, if you
ensure that the Hunt prompt in LD 95 is set to B.
All of the steps below are performed on the Meridian 1 PBX using a terminal connection.
1
At the main prompt type, LD 95.
2
Respond to the prompts according to
Note: For any of the prompts not listed in the table below, press the Enter key to
accept the default or current value.
Table 5 Assigning ACD Agents
Prompt
REQ
TYPE
HUNT
Initializing the CallPilot Mini
Initializing the CallPilot Mini sets the system parameters to their default settings and sets some
global parameters. When the initialization is completed, the CallPilot Mini is operational and
ready for you to begin administration programming.
You initialize CallPilot Mini using CallPilot Manager. To use CallPilot Manager, you must have a
network connection to the CallPilot Mini or an Ethernet crossover cable.
To initialize CallPilot Mini using CallPilot Manager you need to:
• determine if your computer meets the CallPilot Manager requirements
• connect to the CallPilot Mini
• run the Quick Install Wizard
P1002915 Issue 01
Response Comment
NEW
CPND
B This is the default value for this prompt.
Table 4.