Crem EX Series User Manual
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Crafted for every taste
L I N E
UM_EN
Part No.: 1964211
Rev.:
10
USER MANUAL

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Kath
May 2, 2025

What do you do if liquid is spilt on the top of the coffee machine

Summary of Contents for Crem EX Series

  • Page 1 Crafted for every taste L I N E UM_EN Part No.: 1964211 Rev.: USER MANUAL...
  • Page 2: Table Of Contents

    CONTENTS CONTENTS MANUAL REVISION NOTIFICATIONS · Explanation of descriptions GENERAL INFORMATION · Introduction · General instructions · Intended use · Warning and Precautions TRANSPORT · Packaging · Delivery inspection STORAGE AND DISPOSAL · Long-term storage requirements · Machine disposal requirements ·...
  • Page 3: Manual Revision

    CONTENTS · Weekly cleaning with espresso machine detergent per week be sure to: · SmartSteam weekly cleaning: USER PROGRAMMING - CONTROL VERSIONS · Additional button functions · Programming the coffee dosage USER PROGRAMMING - DISPLAY PID VERSIONS · Programming the coffee / tea dosage ·...
  • Page 4: Notifications

    NOTIFICATIONS · Explanation of descriptions There are five different levels of notification intensity within this manual, as identified by the signal terms: DANGER, WARNING, IMPORTANT, NOTE and PRO TIP. The level of risk and importance of the notification is determined by the following definitions. Always observe the warnings to ensure safety and prevent potential injury and product damage.
  • Page 5: General Information

    GENERAL INFORMATION · Introduction Thank you for choosing an EX-Line espresso machine. We hope you enjoy it ! This manual contains important instructions regarding safe intended use of the machine. Do not discard this manual, it will be useful for future reference. If damaged or lost, request a new copy from the manufacturer/ distributor or download a free PDF copy via: www.creminternational.com/downloads...
  • Page 6: Intended Use

    GENERAL INFORMATION · Intended use The coffee machine has been designed and manufactured to make espresso coffee and other hot drinks (e.g., steaming and frothing milk). Do not use it for any other purpose. The machine is intended to be used by trained personnel for preparing foodstuffs.
  • Page 7 GENERAL INFORMATION · Warning and Precautions The appliance is not suitable for installation in an area where a water jet could be used. This appliance must not be cleaned with a water jet or a pressure washer. The appliance is not suitable for outdoor use, where it would be exposed to severe weather or extreme temperatures.
  • Page 8 GENERAL INFORMATION · Warning and Precautions To ensure fault-free machine operation, only use manufacturer- approved replacement parts and accessories. When packed for storage, store the machine in a dry place with an ambient temperature above 5ºC (41ºF). Boxes may be stacked up to three units high of the same model.
  • Page 9: Transport

    TRANSPORT · Packaging The machine is shipped in a custom-designed carton which utilizes model-specific polystyrene cushions to protect it from damage. The machine’s carton features standardized handling symbols to explain proper shipping and storage methods. The machine must remain in a horizontal position during the transport. Do not store or handle the machine except on its feet.
  • Page 10: Storage And Disposal

    STORAGE AND DISPOSAL · Long-term storage requirements Before storage for a month or more be sure to: • Perform all weekly and periodic cleaning procedures described in this manual. • Disconnect and roll up the power cord (this must be performed by a qualified person). •...
  • Page 11: Machine Data

    TECHNICAL SPECIFICATIONS · Machine data Steam Power Compliance type Steam Machine Power Rating Boiler Power Rating Rating reference Wand Weight USA: Volume (optional): MINI EAED-C32B-#2AR EAED-J32B-#2AR Control 45 kg 208V-240 V EAED-C41B-#2AR MINI 1N~ 2100W / EAED-J41B-#2AR USA models: 2800W 220V-240 V 220V-240 V Display PID...
  • Page 12: Ex Front View

    TECHNICAL SPECIFICATIONS · EX Front view Drink Keypads Hot Water Knob Steam Knob Water Tap Steam Wand Brewing Groups Manometer Portafilters Drip Tray · EX Bottom view Front face LED ON/OFF Boiler Drain Power ON/OFF Waste Water Drain Element pilot light Power Cable (1Phase machines:...
  • Page 13: Ex External Dimensions

    TECHNICAL SPECIFICATIONS · EX External dimensions Standard Takeaway EX3 Hidden feet / ~8.86 inch ~225mm Recommended hole location on counter for drain and hoses: ~9.65 inch ~245mm ~3.94 inch ~ø100mm USA: Versions 515 mm 575 mm 470 mm 461 mm 74 mm 84 mm 124 mm...
  • Page 14: Buttons And Controls

    BUTTONS AND CONTROLS · Machine controls EX features a push button control block for each brewing group. Control functions are explained below. Versions with display (PID) are equipped with an individual 3 digit display on each group for monitoring machine status, performing user programming and machine adjustments. (One set per group) Control Steam Knob...
  • Page 15: Installation And Start Up

    INSTALLATION AND START UP · Machine positioning MIN. 30 cm 11.8 inch MIN. 10 cm 3.94 inch Install within 0-3º horizontal. Installing the machine in the service area must be performed by a qualified person. As the machine may be quite heavy, at least two strong, capable individuals are recommend to work together to lift and position the machine.
  • Page 16: Mains Water Connection

    INSTALLATION AND START UP · Mains water connection Connecting the machine to the domestic water supply must be performed by a qualified person. Contact a service technician to do this task you are not confident about performing the steps below. Purge at least 20 liters of water from the domestic water supply before connecting the machine to it to flush out any debris that may be in the plumbing system that would otherwise accumulate inside the boilers.
  • Page 17: Boiler Pressure And Temperature Information

    INSTALLATION AND START UP · Boiler pressure and temperature information Boiler pressure is directly controlled by water temperature. The steam boiler’s optimal temperature operating range is from 116-120 C for milk steaming and brewing results. Relationship between boiler pressure and temperature Optimal operating pressure and temperature Pro Tip: Significantly exceeding this operating range will result in excessive steam, high...
  • Page 18: Electrical Connection Checklist

    INSTALLATION AND START UP · Electrical connection checklist DANGER! Important: If the mains cable or plug is damaged, it The manufacturer will not be held liable for must be replaced by the manufacturer, damage to persons, animals or property its service agent or similarly qualified resulting from incorrect installation of the persons in order to avoid a hazard.
  • Page 19: Initial Starting Procedure

    INSTALLATION AND START UP · Initial starting procedure Note: Remove all protective film during installation before powering the machine ON for the first time. This will prevent the film melting/becoming stuck due to high temperature when the machine is heating up. Before using the machine be sure to: Ensure the machine’s domestic water supply is opened at the tap.
  • Page 20: Operation

    OPERATION · Inserting the portafilter in the group Installed correctly. Align the portafilter's Insert the portafilter and rotate it Group gasket is two flanges with the counterclockwise until the handle worn out and two slots in the group is approximately perpendicular to needs to be housing.
  • Page 21: Steaming And Frothing Milk

    OPERATION · Steaming and frothing milk 1. Place the steam wand over the drip tray and open the steam knob/handle for a few seconds to allow condensed water to be ejected. Close the steam knob/handle when only steam is coming out. 2.
  • Page 22: Cleaning And Care

    CLEANING AND CARE · Cleaning reminders To keep the machine looking and working like new, always follow all the cleaning and care instructions provided in this manual. For safety always turn the machine off at the main power switch when cleaning the exterior surfaces. All exterior surfaces must be cleaned with a damp, lint-free cloth that will not scratch the machine, glass surfaces can be cleaned with a streak-free glass cleaner and a dry cloth.
  • Page 23: Daily Flushing - Control Version

    CLEANING AND CARE · Daily flushing - Control version 1. Remove the filter basket and place the blind filter in the portafilter. 2. To activate the cleaning program: a.) Turn off the machine at the main switch. b.) Press and hold down the K3 on the control panel of the group requiring cleaning.
  • Page 24: Weekly Cleaning Or Periodical Cleaning And Care - Once Per Week Be Sure To

    CLEANING AND CARE · Weekly cleaning or Periodical cleaning and care – Once per week be sure to: Group head Run the cleaning cycle for each group at the end of each week to thoroughly clean the group head, shower plate and portafilter to ensure great coffee taste. See Weekly cleaning with espresso machine detergent section for details.
  • Page 25 USER PROGRAMMING - CONTROL VERSIONS · Additional button functions To activate these functions, turn off the machine at the power switch then, while holding down the required button on the left-side drinks button bank, turn the machine back on. Short Espresso (K1): Enable / Disable electronic pre-infusion.
  • Page 26 USER PROGRAMMING - DISPLAY PID VERSIONS · Programming the coffee / tea dosage This section explains how to program the doses dispensed automatically by the drink buttons. Important: Use a portafilter filled with fresh coffee for every new dose you program. On machines equipped with a display: 1.
  • Page 27 USER PROGRAMMING - DISPLAY PID VERSIONS · t0 – Boiler temperature To change the machine’s boiler temperature, follow the steps below: 1. When [t0] is shown on the display, enter by pressing K5. 2. Select with K1 and K2 the boiler temperature. ·...
  • Page 28 USER PROGRAMMING - DISPLAY PID VERSIONS · SSt – Adjust: SmartSteam set temperature To adjust the SmartSteam set temperature, follow the steps below: 1. When [SSt] is shown on the display, enter by pressing K5. 2. rE1 (recipe 1) will appear. Enter by pressing K5 3.
  • Page 29 USER PROGRAMMING - DISPLAY PID VERSIONS · Scc – Service coffee counter To consult the Service coffee counter, follow the steps below: 1. When [Scc] is shown on the display, enter by pressing K5. 2. The counter will be shown in the 3 digits display by changing between thousands (with a dot) and units in the following format: [000.
  • Page 30 MACHINE ALERTS · Alarms and warnings To alert users that routine service of the machine is due or against a situation that could possibly cause damage to the machine, EX-Line has the following alerts programmed into its software: Display versions Display Warning Machine status...
  • Page 31 TROUBLESHOOTING · Machine faults Problem Possible cause Solution Check that the plug is correctly The plug is not correctly inserted into inserted and that the power socket the power socket is operational. The machine does not start up The circuit breaker and/or when turned on Check that they are connected.
  • Page 32 The warranty will not cover damages of defects caused by incorrect handling and operation of the appliance. For service Please contact your dealer Your Dealer E523678 Crem International Spain S.L.U. C/ Comerç nº 4 - Pol. Ind. Alcodar, 46701 - Gandía (Valencia – Spain) crem.coffee...

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