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Troubleshooting Agent Greeting
Network Interfaces
Agent Greeting generates network traffic for the following reasons:
•
Multicast traffic from server card for auto-discovery of clients (one
packet every 15 seconds during discovery sequence, once packet per
minute during normal operation.
•
FTP traffic for transfer of greetings during normal operation.
•
HTTP traffic for Browser User Interface interactions.
•
Telnet for maintenance access.
Loss of network connectivity on VPS card
(NTVQ09AB)
Should the network become disconnected from the VPS
Agent Greeting Card (NTVQ09AB) the serial
maintenance port will display the following each time it
attempts to transmit a packet:
-> lnIsa0: no carrier
lnIsa is the device driver for the network interface. No
Carrier indicates a cable or hub fault on the network.
Agent Greeting Card Maintenance and Troubleshooting Guide
Page 51 of 66
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