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Summary of Contents for Hunter Douglas Silhouette Duolite UltraGlide
- Page 1 Installation Operation Care • • SoftTouch ® UltraGlide ® PowerView Powe Gen 3 ® Automation Silhouette Duolite ® ® Window Shadings UltraGlide, SoftTouch, and PowerView Gen 3 Automation Operating Systems...
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Page 2: Table Of Contents
Cleaning Procedures ....................37 CHILD SAFETY ....................39 POWERVIEW DECLARATIONS ................40 WARRANTY ......................41 Questions? Call Hunter Douglas Consumer Support at (800) 789-0331. © 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or their respective owners. -
Page 3: Getting Started
GETTING STARTED Product Views Optional Dust Cover (For Outside Mount) Optional Back Cover (For Inside Mount) Installation Brackets Limit Stops UltraGlide Headrail ® Rear Wand Roller Shade Front Shading Shading Bottom Rail Roller Shade Bottom Rail Activation Arm Battery Wand Battery Wand Control Button... -
Page 4: Tools And Fasteners Needed
GETTING STARTED Thank you for purchasing Hunter Douglas Silhouette Window Shadings. With proper ® installation, operation, and care, your new shadings will provide years of beauty and performance. Please thoroughly review this instruction booklet before beginning the installation. If your shading has a protective plastic cover on the fabric-covered headrail, keep the plastic in place until the shading is installed. -
Page 5: Installation
INSTALLATION Importance of Limit Stops on Silhouette Window Shadings Limit stops serve as the upper travel limit for the bottom rail, preventing it from rotating around the fabric roll. Limit stops are located 6" from the ends of the headrail or are centered on shadings less than 36"... -
Page 6: Mount The Installation Brackets - Inside Mount
INSTALLATION Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below. Molding Head Jamb Jamb Jamb Collectively, the sill and... - Page 7 INSTALLATION Mount the Installation Brackets Mark 2" from each jamb for bracket location. ■ If more than two installation brackets came with your order, space additional bracket(s) ➤ between the two end brackets and mark their location. Mount into wood whenever possible.
- Page 8 INSTALLATION Use a level to check that the mounting surface is level. Shim (not provided) the brackets, if ■ necessary. Use a ⁄ " drill bit to drill holes for the mounting screws. ■ CAUTION: Use drywall anchors when mounting into drywall. Lever Attach the installation brackets using the screws provided.
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Page 9: Mount The Installation Brackets - Outside Mount
INSTALLATION Mount the Installation Brackets — Outside Mount Center the headrail over the window opening at the desired height. Use a pencil to lightly ■ mark each end of the headrail. Alternatively, measure the width of the headrail and use that width to mark the ➤... -
Page 10: Additional Clearance With Spacer Blocks
INSTALLATION Additional Clearance with Spacer Blocks NOTE: A minimum of ⁄ " additional clearance is required for PowerView Gen 3 and ® SoftTouch shadings with a battery wand. A minimum of 1" additional clearance is required ® for PowerView Gen 3 and SoftTouch shadings with a rechargeable battery wand. If using ⁄... -
Page 11: Step 2: Powerview ® Gen 3 And Softtouch ® Only: Install The Battery Wand
INSTALLATION STEP 2: PowerView Gen 3 and SoftTouch Only: Install the ® ® Battery Wand For the headrail-mounted battery wand and rechargeable battery wand, battery wand clips and battery wand/rechargeable battery mount are installed before the shading is installed. Any other power options, the power source will be connected after the shading is installed. Battery Wand Battery Wand Clips Install the Battery Wand Clips... - Page 12 INSTALLATION Headrail-Mounted Rechargeable Battery Wand Install the Rechargeable Battery Wand Clips Attach the battery wand clips to the headrail. ■ Hook the battery wand clip onto the back channel of the headrail. ■ IMPORTANT: Position the clip so that the battery wand will be between installation brackets.
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Page 13: Step 3: Install The Shading
INSTALLATION STEP 3: Install the Shading Install the Optional Back Cover (If Applicable) The optional back cover is used on inside mounts only. Install the back cover into the back cover brackets on the rear of the installation brackets, ■ as shown. -
Page 14: Step 4: Powerview ® Gen 3 And Softtouch ® Only: Connect The Power Source
For an optional headrail-mounted rechargeable battery wand, see page 14. ➤ For an optional satellite-mounted rechargeable battery wand, see page 15. ➤ For an optional 18V DC Power Supply, see page 18. ➤ For any other Hunter Douglas power options, see the instructions that came with ➤ the unit. - Page 15 INSTALLATION Satellite Battery Pack Mount the Satellite Battery Pack Decide where you want to attach the wall mount bracket for Wall Mount Bracket ■ the satellite battery pack. It may be installed in any orientation. Mark the screw holes and drill them using a ⁄...
- Page 16 INSTALLATION Headrail-Mounted Rechargeable Battery Wand Insert the Rechargeable Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the package. Match the direction of the arrow on the underside of the battery wand with the arrow on ■...
- Page 17 INSTALLATION Satellite-Mounted Rechargeable Battery Wand Install the Rechargeable Battery Mount Decide where you want to install the rechargeable battery mount. This may be mounted in ■ any desired location near the window covering. A satellite battery mount may be installed in any orientation.
- Page 18 INSTALLATION Install the Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the package. Match the direction of the arrow on the underside of the battery wand with the arrow on ■...
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Page 19: Softtouch Only - Unpack The Wand And Attach To Activation Arm
INSTALLATION SoftTouch Only — Unpack the Wand and Attach to ® Activation Arm Attach the top of the wand (magnet side) to the ■ activation arm. Activation Magnet Proceed to “18V DC Power Supply” on page 18. Final Adjustment Attach the Wand — UltraGlide Only ®... - Page 20 INSTALLATION 18V DC Power Supply Power cable NOTE PowerView Gen 3: When power is connected to the shading from shading motor motor, a blue LED inside the control button housing will flash to indicate the shading is ready for operation. NOTE SoftTouch: When power is connected to the shading motor, a green LED inside the control side end cap will flash to indicate the shading is ready for operation.
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Page 21: Powerview Gen 3 Only - Testing The Shading
INSTALLATION PowerView Gen 3 Only – Testing the Shading ® Use the control button to test the shade and ensure that the motor and power source are working correctly. . Press and release the control button to begin movement. ■ Press and release the button again to stop the shading. -
Page 22: Operation
OPERATION Operate the Shading A single control is used to operate both the front window shading and the rear roller shade. Operation is sequential. The front shading must be lowered and the vanes opened before the rear roller shade can be lowered. Conversely, the rear roller shade must be raised before the vanes on the front shading can be closed and the front shading raised. -
Page 23: Ultraglide ® Shadings
OPERATION UltraGlide Shadings ® To Lower the Shading Pull the wand straight out from the fabric at an angle greater than 25 degrees. The clutch ■ will click and the fabric will proceed with a controlled descent. The shading will lower, the vanes will adjust to the open position, and the room-darkening back panel will lower. -
Page 24: Softtouch Motorization
OPERATION SoftTouch Motorization ® With Silhouette Duolite shadings, a single control is used to operate both the front ® ® window shading and the rear roller shade. Operation is sequential. Basic Operation To Close the Shading Pull the wand down to lower shading. ■... - Page 25 OPERATION Express Mode Activating Express Mode will send the shading to the vanes fully open position or shading fully open position, bypassing the vanes fully closed position. Go to Vanes Fully Open Position With the shading stationary, pull and hold the wand down. The shading will begin to move. ■...
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Page 26: Operating The Powerview ® App And Gen 3 Remote
OPERATION Operating the PowerView App and Gen 3 Remote ® Syncing and Programming Your Remote Activate the remote by pulling both plastic tabs from the back battery compartment. ■ Download the PowerView App for your smartphone or tablet at hdpvapp.com. ■... -
Page 27: Resetting The Shading (If Necessary)
OPERATION Further Operation and Programming Information PowerView ® The PowerView App is required to program PowerView Gen 3 shades, remotes, and ® gateways. The App is compatible with Apple and Android smartphones and tablets. For ™ ® more information regarding setup and operation using the PowerView App, refer to https://help.hunterdouglas.com/s/powerview-gen-3-manuals. -
Page 28: Troubleshooting
Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact Hunter Douglas Consumer Support at (800) 789-0331. Problem The headrail will not fit into the installation brackets. Solution Check that the installation brackets are level and aligned. Adjust and/or shim (not provided) to level, if necessary. - Page 29 Solution There are two methods for charging the rechargeable battery wand — the dual charging station or the single charger. CAUTION: Rechargeable battery wand can only be charged with Hunter Douglas provided charging options — alternative charging devices may result in permanent damage. Removing the Rechargeable Battery Wand from the Mount To safely remove the rechargeable battery wand from your shading, grasp ■...
- Page 30 TROUBLESHOOTING Problem PowerView only: Rechargeable battery needs Gen 3 and SoftTouch ® ® recharging (continued). Solution Recharging Via the Single Charger Remove the rechargeable battery wand from the mount, or insert the single charger cable without removing from the shading. Attach the plug adapter to the charger.
- Page 31 TROUBLESHOOTING Problem PowerView only: Rechargeable battery needs Gen 3 and SoftTouch ® ® recharging (continued). Solution Reinserting the Rechargeable Battery Wand into the Mount Match the direction of the arrow on the underside of the battery wand with ■ the arrow on the battery mount. Insert the nose of the battery wand into the cavity of the battery mount.
- Page 32 TROUBLESHOOTING Problem SoftTouch only: The wand detached from the activation arm when operating the shading. Solution The wand is attached to the activation arm using a magnet and is easily reattached by touching the top of the wand to the activation arm. Problem PowerView Gen 3 only: The shading does not operate when the control ®...
- Page 33 TROUBLESHOOTING Problem PowerView Gen 3 only: The bottom rail does not raise or lower ® completely, or its location when fully lowered has changed over time. Solution The batteries may be low in the battery wand or satellite battery pack. Replace the batteries.
- Page 34 TROUBLESHOOTING Problem The shading raises or lowers unevenly, the fabric rubs against one end of the headrail, or the bottom rail is uneven when fully raised. Solution Check that the window is square by measuring the diagonals. Check that the installation brackets are level. Shim (not provided) to level, if necessary.
- Page 35 TROUBLESHOOTING Problem The shading or shade is hard to raise or lower, or will not raise or lower. Solution Shadings cannot be forced into tight inside mount window openings. If an inside mount, check that the headrail is installed correctly. Make sure there is clearance between the ends of the shading or shade and the window casement.
- Page 36 TROUBLESHOOTING Problem The vanes do not open when the shading is first operated. Solution Make sure the front shading is completely lowered and the back panel is fully raised. Open and close the shading several times to help open the vanes. If necessary, gently pull down on the bottom rail when the shading is fully lowered.
- Page 37 TROUBLESHOOTING Problem SoftTouch only: The shading limits need to be adjusted. ® Solution Adjust the Upper Limit — available for Front Shading only. NOTE: Programming mode timeout is 20 seconds. If there is no action within 20 seconds, programming mode exits. Move the shading to the fully open position (front shading and back panel ■...
- Page 38 TROUBLESHOOTING Problem SoftTouch only: The shading limits need to be adjusted. (continued) ® Solution Adjust the Lower Limit Move the front shading and back panel to the fully closed (down) position. ■ Vanes are fully open. See “Basic Operation” on page 22. Programming Mode —...
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Page 39: Care
CARE Removing the Shading Fully raise the shading. ■ Disconnect the power source from the power cable at the Top View ■ back of the shading. Move each lever of the installation brackets to the left to ■ release the shading. CAUTION: A flat blade screwdriver can be used to move Move the lever to the left the lever. - Page 40 CARE Injection/Extraction Silhouette Window Shadings can be professionally cleaned using the injection/extraction method. ® Electrostatic Cleaning Do not use electrostatic cleaning wipes on any Silhouette Window Shading. Cleaning the Rear Roller Shade The rear roller shade fabric can be cleaned by dusting, hand-held vacuuming, compressed air, hair dryer on the cool setting, and the dry method of injection/extraction.
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Page 41: Child Safety
CHILD SAFETY... -
Page 42: Powerview Declarations
CE Statement Hunter Douglas Window Fashions, One Duette Way, Broomfield, CO 80020, USA Hunter Douglas hereby declares that the PV33 is in compliance with the essential requirements and other relevant provisions of Electromagnetic Compatibility (EMC) Directive 2014/30/EU and Radio Equipment Directive (RED) 2014/53/EU. -
Page 43: Warranty
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations. 3. Contact Hunter Douglas at (800) 789-0331 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.
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