Page 1 Model 5399 Remote Access Concentrator Module Hardware Installation Guide Part No. 166-024-162 Rev. A April 1997...
Page 2 © Copyright 1997 Bay Networks, Inc. All rights reserved. Printed in the USA. April 1997. The information in this document is subject to change without notice. The statements, conﬁgurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty.
Page 3 Electromagnetic Compatibility Statements FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 4 Japan/Nippon Requirements Only Voluntary Control Council for Interference (VCCI) Statement Voluntary Control Council for Interference (VCCI) Statement This equipment is in the 1st category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the Voluntary Council for Interference by Data Processing Equipment and Electronic Ofﬁce Machines that are aimed at preventing radio interference in commercial and/or industrial areas.
Page 5 Notice The Industry Canada label identiﬁes certiﬁed equipment. This certiﬁcation means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Page 6 Notice to Users of T1 and ISDN Services The following instructions are provided to ensure compliance with the Federal Communications Commission (FCC) Rules, Part 68. All direct connections to T1 and ISDN lines must be made using standard plugs and jacks. Before connecting your unit, you must inform the local telephone company of the following information: Port ID...
Page 7 Revision Description Initial release. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Revision Level History...
Page 8 Revision Level History Model 5399 Remote Access Concentrator Module Hardware Installation Guide viii...
Page 9: Table Of Contents
Installing the Model 5399 Remote Access Concentrator ........
Page 10 Booting from Another Model 5399 Remote Access Concentrator ....... . .
Page 11 Figure 1-3. Model 5399 Remote Access Concentrator Front Panel ....... .
Page 12 Figures Model 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 13 Table 2-1. Model 5399 Conﬁguration Options ........
Page 14 Tables Model 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 15: Preface
Concentrator Module in a Bay Networks Lattice System 5000 Hub. Refer to the Remote Annex Software Installation Notes that come with your Model 5399 for a description of the software installation. Refer to the Remote Annex Administrator’s Guide for UNIX for configuration information.
Page 16: Printing Conventions
Return bold italics Model 5399 Remote Access Concentrator Module Hardware Installation Guide Port Pins and Signals Details the port connectors located on the Model 5399 Remote Access Concentrator. Modem Upgrade Instructions Describes how to install and remove modem cards on the Model 5399 Remote Access Concentrator.
Page 17: Related Documents
Related Documents Each hardware product ships with the appropriate hardware guide. The remaining documentation is included with the software. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Represents: In command syntax, this character separates the different options available for a parameter.
Page 18 Preface Model 5399 Remote Access Concentrator Module Hardware Installation Guide xviii...
Page 19: Technical Support And Online Services
Model 5399 Remote Access Concentrator Module Hardware Installation Guide Technical Support and o ensure comprehensive network support to our customers and...
Page 20 In addition, you can receive information on support programs from your local Bay Networks ﬁeld sales ofﬁce, or purchase Bay Networks support directly from your authorized partner. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Telephone Number 1-800-2LANWAN; enter Express...
Page 21: Bay Networks Information Services
The Bay Networks URL is http://www.baynetworks.com. Customer Service is a menu item on that home page. Model 5399 Remote Access Concentrator Module Hardware Installation Guide View a listing of support cases and determine the current status of any open case. Case history data includes severity designation, and telephone, e-mail, or other logs associated with the case.
Page 22: Customer Service Ftp
For assistance with noncritical network support issues, Bay Networks Information Services maintain an active forum on CompuServe, a global bulletin-board system. This forum provides ﬁle services, technology conferences, and a message section to get assistance from other users. Model 5399 Remote Access Concentrator Module Hardware Installation Guide xxii...
Page 23: Infofacts
786-3228. Outside North America, toll calls can be made to 1-408-764- 1002. In Europe, toll-free numbers are also available for contacting both InfoFACTS and CompuServe. Please check our Web page for the listing in your country. Model 5399 Remote Access Concentrator Module Hardware Installation Guide xxiii...
Page 24: How To Get Help
Use the following numbers to reach your Bay Networks Technical Response Center: Technical Response Center Billerica, MA Santa Clara, CA Valbonne, France Sydney, Australia Tokyo, Japan Model 5399 Remote Access Concentrator Module Hardware Installation Guide xxiv Telephone Number Fax Number 1-800-2LANWAN (508) 670-8765 1-800-2LANWAN (408) 764-1188...
Page 25: Introduction
Model 5399 Remote Access Concentrator Module is a dial-in remote access server that supports mixed trafﬁc, such as analog modems, V.120 ISDN Terminal Adapters, and devices supporting synchronous PPP. The Model 5399 Remote Access Concentrator module is designed to operate within the Bay Networks Lattice System 5000 Series Hub.
Page 26: Figure 1-2. The Model 5399 As A Remote Access Server
Chapter 1 Introduction Remote Network The Model 5399 provides remote network access to the following Access networks (see Figure 1-2. The Model 5399 as a Remote Access Server Model 5399 Remote Access Concentrator Module Hardware Installation Guide Figure 1-2): •...
Page 27: Model 5399 Description
The Model 5399 also provides terminal to host connectivity to the following: Model 5399 Description The Model 5399 is a Wide Area Network server capable of supporting domestic ISDN, European ISDN, channelized T1, channelized E1, and other channelized protocols. The Model 5399 can house up to 62 modems to provide the ﬂexibility of terminating calls originated by analog...
Page 28: Module Features
The module is equipped with 2 megabytes of Flash memory for image storage. Modems The Model 5399 Remote Access Concentrator Module can be conﬁgured with up to 62 internal DSP-based digital modems. The modems are dynamically downloaded with images to conﬁgure them to the appropriate protocol.
Page 29: System 5000 Common Management Bus
CMB: The supervisory module also supports conﬁguration terminal support through the service port on the front panel of the chassis. Model 5399 Remote Access Concentrator Module Hardware Installation Guide • Maintains chassis component information and environmental status •...
Page 30: System 5000 Backplane Ethernet Segment Banks
Setting the Backplane Ethernet Segment on page 2-3. Within a segment bank, the speciﬁc segment to which a Model 5399 Remote Access Concentrator module is connected is determined by setting the segment selection DIP switch on the module. For more information, see Setting the Backplane Ethernet Segment on page 2-3.
Page 31: Firmware And Software
The ROM monitor is an interactive command interpreter that is used to deﬁne basic conﬁguration parameter values. All of the information that the Model 5399 Remote Access Concentrator needs to boot an operational image is deﬁned using the ROM monitor and its command set.
Page 32: Front Panel
Chapter 1 Introduction Supported You can self-boot the Model 5399 Remote Access Concentrator from the Conﬁgurations image contained in its Flash ROM. The Remote Access Concentrator can also obtain full operational code over the network from one of the following devices:...
Page 33: Figure 1-3. Model 5399 Remote Access Concentrator Front Panel
Figure 1-3 illustrates the Model 5399 Remote Access Concentrator’s front panel. The front panel components are described in the following paragraphs. Figure 1-3. Model 5399 Remote Access Concentrator Front Panel Model 5399 Remote Access Concentrator Module Hardware Installation Guide Annunciator Segment...
Page 34: Front Panel Components
There are 12 green LEDs, labeled S1 through S12, for the 12 Ethernet segments. When an LED is illuminated, it indicates that the Model 5399 Remote Access Concentrator is connected to the corresponding backplane Ethernet LAN segment; when off it indicates that the corresponding backplane Ethernet LAN segment is not connected.
Page 35: Table 1-2. Module Status Leds
Network Status and Alarm LEDs, one set for each WAN port. Technical Support personnel can use this information to diagnose problems. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Description Turns green when the Remote Access Concentrator begins the initialization process after a power-up or reset.
Page 36: Table 1-3. Network Status And Alarm Leds
The two WAN interface ports provide access to Channelized T1, Channelized E1, or ISDN PRI lines. The WAN Interface ports come with 8-pin, RJ48C jacks for attaching the T1, E1 or ISDN cable connectors. Model 5399 Remote Access Concentrator Module Hardware Installation Guide 1-12 Description The network TEST indicator is ON (amber) when the WAN Interface is looped back.
Page 37: Physical Characteristics
Physical Characteristics The Model 5399 Remote Access Concentrator module has the following characteristics: Model 5399 Remote Access Concentrator Module Hardware Installation Guide • Dimensions: Height: 19 in. (47.5 cm) Width: 1.2 in. (3 cm) Depth: 11 in. (27.5 cm) •...
Page 38 Chapter 1 Introduction Model 5399 Remote Access Concentrator Module Hardware Installation Guide 1-14 • Transportation vibration and shock: NSTA project 1A standard in shipping container. • Approvals: • Meets safety requirements of Underwriters Laboratories for UL 1950 and CSA C22.2 No. 950.
Page 39: Installing The Model 5399 Remote Access Concentrator Module
To successfully install the Model 5399, you need: Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator his chapter describes how to install your Model 5399 Remote Access • Before You Begin •...
Page 40: Table 2-1. Model 5399 Conﬁguration Options
Chapter 2 Installing the Model 5399 Remote Access Concentrator Module The Model 5399 can receive its operational image from any one of these sources: Table 2-1 Table 2-1. Model 5399 Conﬁguration Options Device on which the Operational Software and Image is installed...
Page 41: Installing The Model 5399 Remote Access Concentrator
Model 5000 Hub backplane and verifying the installation. Preparing for Hardware Installation This section explains how to prepare the Model 5399 for installation in the chassis. Setting the Backplane Ethernet Segment Table 2-1 that you must set to select an Ethernet segment.
Page 42: Figure 2-1. Model 5399 Jumper And Connector Locations
1 through 6 (the factory default setting); when the jumper card is installed on the two rows of pins nearest the back of the module (using J22), the module has access to segments 7 through Model 5399 Remote Access Concentrator Module Hardware Installation Guide Jumper Card...
Page 43 If no DIP switch numbers are turned on, the unit defaults to Segments 1 or 7 (depending on the position of the Ethernet segment bank selector jumper card ). Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module Figure...
Page 44: Installing The Module Into The Hub
1 (default) Installing the Module into the Hub To install and secure the module into the System 5000 Hub, follow these steps: Model 5399 Remote Access Concentrator Module Hardware Installation Guide Jumper Card Connects J5, J21 (Segment Bank 1-6) Segment 1...
Page 45: Figure 2-2. Inserter/Extractor Lever
Align the top and bottom edges of the module in the card guides of the target slot, and push the module into the chassis until the inserter/extractor levers just engage the front edges of the chassis (see Figure 2-3). Model 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 46: Figure 2-3. Inserting The Module
(see Figure 2-4). When the front panel of the module is ﬂush with the front of the chassis, the module backplane connectors are properly seated. Model 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 47: Figure 2-4. Seating Module Connectors
Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Figure 2-4. Seating Module Connectors Tighten the captive retaining screws at both ends of the module front panel. Model 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 48: Testing The Installation
LED indicators and system operation displays on the front panel of the Remote Access Concentrator (see Figure 2-5. Module LED Display Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-10 Figure 2-5).
Page 49: Led Indicators
Chapter 4 . • Net: Turns green after the module veriﬁes that a valid Ethernet connection exists. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module Figure 2-5) should appear as follows:...
Page 50: Connecting A Wan Interface
A WAN Interface is used to connect the Remote Access Concentrator to channelized T1, channelized E1, or ISDN PRI lines. Follow the instructions in this section to connect the line to the WAN Interface port. Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-12 •...
Page 51: Figure 2-6. Connecting A Wan Interface
Channel Service Unit (CSU). An internal CSU is not used in E1 applications. Figure 2-6. Connecting a WAN Interface Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module (Figure 2-6).
Page 52: Connecting A Service Port Terminal
Remote Access Concentrator before booting. To conﬁgure the Remote Access Concentrator through the chassis service port, you need: Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-14 • An ascii terminal or a portable computer with a serial port and the ability to emulate an ascii terminal.
Page 53: Connecting The Terminal
The Slot Selection menu and time, lists the modules installed in the chassis by slot number, and lists the available commands. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module Function To Service Port...
Page 54: Figure 2-7. Slot Selection Menu
- Connect to slot (Press CTRL-T to break connection) s - Select Supervisory Module Main Menu r - Reset module Enter selection: Figure 2-7. Slot Selection Menu Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-16 Status: Module Description:...
Page 55: Initial Setup And Using The Rom Monitor
BOOTP or RARP to serve the Remote Access Concentrator the information, the server will boot without user intervention. For more information about using these protocols, see Address Parameters Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 2 Installing the Model 5399 Remote Access Concentrator Module •...
Page 56: Remote Access Concentrator Parameters
Preferred load host address The Internet address of the host from which Load/dump gateway Internet addres Broadcast address Type of IP encapsulation Broadcast ﬂag Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-18 Table 2-4 provides a brief description of Description A unique 32-bit universal identiﬁer that is speciﬁed in dotted-decimal notation.
Page 57: Initializing The Remote Access Concentrator
Wait for the following prompt: To enter “Monitor Mode” please depress the SPACE key within 10 seconds. The prompt counts down from 10 seconds. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module 2-19...
Page 58 10. Press m to select the Module Information menu. 11. Enter the slot number of the module you want to boot. 12. Press d to select the module conﬁguration default. Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-20 Press the space bar within 10 seconds.
Page 59 SLC SRAM Size: 128 K SLC 2 SLC SRAM Size: 128 K Hub Slot Hub CMB HW Rev Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module twice. Escape Board Type: 5399...
Page 60 18. Verify that the Remote Access Concentrator is on-line by Once the Remote Access Concentrator is on-line, you can download the image software to the server (see Loading the Image Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-22 d and press at the monitor prompt:...
Page 61: Booting The Remote Access Concentrator
Booting the Remote Access Concentrator You can boot the operational software by downloading the image from a host system or another Model 5399 Remote Access Concentrator, or by using the image contained in Flash memory (self-boot). However, before actually booting the unit, you must ﬁrst initialize the IP address parameters either manually or by using the auto-initialize feature.
Page 62 A sample bootptab file entry used to initialize the Remote Access Concentrator named terminator looks like this: remoteannexdefault:\ terminator:\ In the previous example: Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-24 :sm=255.255.255.0:gw=132.245.22.66:\ :hn:vm=auto:to=-18000: :ht=1:ha=00802d004879:ip=132.245.22.226:\ :tc=remoteannexdefault: •...
Page 63 The Vendor Magic Cookie must be set to auto. This indicates that bootpd should respond to the client (Model 5399 Remote Access Concentrator in this case) with whatever format the client requests; the Model 5399 Remote Access Concentrator (client) always makes requests with the Vendor Magic Cookie set to 99.130.83.99.
Page 64: Manually Initializing The Ip Address Parameters
To conﬁgure the Remote Access Concentrator for your speciﬁc needs, the IP address parameters can be manually initialized by performing the following steps: Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-26 Enter the addr command at the monitor prompt.
Page 65: Booting Using Bfs
......EOF Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module on page 2-23.
Page 66 Chapter 2 Installing the Model 5399 Remote Access Concentrator Module The download takes between 30 and 60 seconds for a Model 5399 Remote Access Concentrator booting over the local network. After the download is complete, the Power, Unit, and Net LEDs remain on. If these LEDs do not remain on (indicating a problem), see Chapter 4.
Page 67: Booting Using Tftp
When you enter the load directory name, make sure you end the pathname with a slash character. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module (or other appropriate directory on /etc/inetd.conf...
Page 68 The Remote Access Concentrator is up and running , and the following message is displayed: Console monitor ready; Press CR to start. Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-30 Image name: <invalid or uninitialized> Default: “oper.64.enet”...
Page 69: Self-Booting The Remote Access Concentrator
The self-boot takes 10 seconds to complete. Once the Remote Access Concentrator has booted, Monitor Mode is no longer active. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module on page 2-26.
Page 70: Booting From A Windows Nt Host
Concentrator You can boot from another Model 5399 Remote Access Concentrator, if the Model 5399 Remote Access Concentrator you are trying to boot from is conﬁgured as a boot server. You can do this by using na or admin to set the annex server_capability to image.
Page 71: Installing To And Loading From A Unix Host
Execute the boot command. After successful execution of the boot command, the module is up and running (see boot on page 3-8). Model 5399 Remote Access Concentrator Module Hardware Installation Guide Installing the Model 5399 Remote Access Concentrator Module 2-33...
Page 72: Invoking The Console Monitor
Console monitor: At the Console Monitor prompt, entering help or ? displays the available options: Model 5399 Remote Access Concentrator Module Hardware Installation Guide 2-34 on the service port terminal. The following prompt Return • afd (displays the status of the Automatic Firmware Download process - used only for the WAN interfaces).
Page 73: Rom Monitor Commands
The ROM Monitor commands allow you to set a subset of the conﬁguration (EEPROM) parameters. Some of these parameters, like the unit’s IP address, are required for booting the Model 5399 Remote Access Concentrator; some parameters, like the broadcast address, are required if the network configuration differs from the supplied defaults.
Page 74: Command Descriptions
Command addr [-d] boot [-v] [<ﬁle>] boot [-l] [<ﬁle>] (continued on next page) Model 5399 Remote Access Concentrator Module Hardware Installation Guide lists the ROM Monitor commands; the following subsections Description Displays and sets EEPROM values relevant to IP network addressing, including the unit’s IP address.
Page 75 [-d | <ﬁle>] lat_key [-d] ping ports [-d] sequence [-d | <list>] stats Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands Description Displays the current Identifying your hardware conﬁguration hardware, memory, and and revision levels.
Page 76: Addr
IP encapsulation type, and Load Broadcast flag. The addr -d command cannot be used to make changes to any of the displayed parameters. Model 5399 Remote Access Concentrator Module Hardware Installation Guide • Internet address. •...
Page 77 Broadcast address: 192.9.200.0 Preferred Load Host address: 192.9.200.88 Preferred Dump Host address: 192.9.200.88 Load/Dump Gateway address: 192.9.200.10 Type of IP packet encapsulation: <ethernet> Load Broadcast: Y Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands...
Page 78 The Remote Access Concentrator broadcasts its request three times for each possible combination of broadcast addresses. Model 5399 Remote Access Concentrator Module Hardware Installation Guide The subnet mask must be set correctly for the network you are using or erratic operation will result (boot failure or ICMP...
Page 79 Do not change this parameter unless you know absolutely that your Ethernet hosts are using 802.2/802.3 packet encapsulation. An incorrect encapsulation type prevents your Remote Access Concentrator from booting. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands...
Page 80: Boot
If it matches, the image in Flash memory is decompressed and loaded into RAM. If it doesn’t match, the Remote Access Concentrator uses the next interface speciﬁed by the sequence command. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Typing the letter q or -C interrupts the boot.
Page 81 “*” indicates transmission errors, and “! ~XXXX~” is a status word from the Ethernet chip on the Annex indicating a serious problem with the Ethernet connection (if this symbol appears in your boot command display, contact technical support). Model 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 82 ..... . ? ......EOF Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-10...
Page 83 “oper.64.enet” for all other protocols.Unanswered requests shown as ‘?’,transmission errors as ‘*’. Booting file: “OPER_64_ENET.SYS” from SELF Loading image from SELF ... Load Completed Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-11...
Page 84 Storing image ... Storage completed Beginning execution of image... Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-12 After executing a boot –l, the ls command may not show the newly-loaded image. If this happens, the image is not stored in Flash memory.
Page 85 Frames Received: 1031 CRC Errors: Alignment Errors: Resource Drops: Bus Wait Drops: Bad Types/Lengths: 0 Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands Frames Sent: Carrier Sense Losses: Clear to Send Losses: Collisions Detected:...
Page 86: Config
SLC 1 SLC SRAM Size: 128 K SLC 2 SLC SRAM Size: 128 K Hub Slot Hub CMB HW Rev Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-14 REVISION/CONFIGURATION INFORMATION Board Type: 5399 Ethernet Address: 00-80-2d-xx-xx-xx EEPROM size: 65504 Flash ID: 0089 Revision: VERSION A MGR=1.159...
Page 87: Erase
Erase all non-volatile EEPROM memory? (y/n) [n]:: y Erasing <65504 or 8160 bytes> of non-volatile memory. Please wait... Initialized checksum record installed Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands 16K->|Data 0x0 3-15...
Page 88: Help
Chapter 3 ROM Monitor Commands help Entering help, or ?, displays brief descriptions of the Remote Access Concentrator ROM Monitor commands. Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-16...
Page 89: Image
Default (mop):"OPER_64_ENET.SYS" TFTP Load Directory: "" TFTP Dump path/filename: "dump.192.9.200.88" SELF image name: "oper.64.enet" The SELF image name appears only if the self-boot image is loaded. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-17...
Page 90: Lat_Key
Enter LAT Key [<uninitialized>]:: The lat_key –d command displays the current LAT key setting: monitor:: lat_key –d Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-18 The lat_key is optional and may be purchased separately. LAT Key <uninitialized>::...
Page 91: Net
If the Remote Access Concentrator fails, the service port terminal displays an error message. Failing this test indicates that either the Remote Access Concentrator or the Ethernet is bad. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands...
Page 92: Ping
Enter Segment to be used [1]: To exit out of ping either wait for npackets to be transmitted or, at any point, type q. The ping statistics display upon exit. Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-20 •...
Page 93: Ports
- These tests require the WAN port to have a loopback plug installed. Ports with faulty Data Lines: Enter port number or range of ports to test (Return to exit):: Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-21...
Page 94: Sequence
Enter them in the order they should be tried, separated by commas or spaces. Possible interfaces are: Enter interface sequence [net]:: self, net Interface sequence: self,net Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-22 Ethernet: SELF: self If SELF is speciﬁed as the ﬁrst sequencing option, it is...
Page 95 The sequence –d command displays the current load/dump interface list. You cannot specify both the –d argument and the interface list with the same command. The command display looks like this: monitor:: sequence –d Interface sequence: self,net Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-23...
Page 96: Stats
Statistic Frames Received CRC Errors Alignment Errors Resource Drops (continued on next page) Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-24 describes the network statistics displayed by the stats Frames Sent: Carrier Sense Losses: Clear to Send Losses:...
Page 97 Clear to Send Losses Collisions Detected Excessive Collision Losses Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 3 ROM Monitor Commands Description The number of packets dropped due to waiting too long for a bus to become available.
Page 98 Chapter 3 ROM Monitor Commands Model 5399 Remote Access Concentrator Module Hardware Installation Guide 3-26...
Page 99: Troubleshooting Procedures
Remote Access Concentrator dump. Front Panel Alarms and LED Indicators The Model 5399’s front panel contains a number of LEDs that provide information about normal operations and about problems that occur. Use these LEDs and the ROM Monitor commands to diagnose problems.
Page 100: Table 4-1. Model 5399 Front Panel Leds
Connection LEDs Module Status LEDs (continued on next page) Model 5399 Remote Access Concentrator Module Hardware Installation Guide Table 4-1 for a description of the LEDs located on the front of Description The Annunciator backlights the model number of the module and indicates, by its color, the operational condition of the module.
Page 101 LEDs (continued) Network Status LEDs Alarm LEDs (continued on next page) Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 4 Troubleshooting Procedures Description Load - Turns green when the Remote Access Concentrator is loading the operational image or dumping a RAM image if there is a failure.
Page 102: Power-Up And Boot Procedures
Table 4-2 displays, points to possible causes, and recommends corrective actions. Model 5399 Remote Access Concentrator Module Hardware Installation Guide The Port Usage LEDs, labeled 25%, 50%, 75%, and 100%, indicate the approximate percentage of B channels that are being utilized. There are two sets of Port Usage LEDs, one set for each WAN Port.
Page 103: Table 4-2. Troubleshooting Guide
Annunciator is off; other module annunciators are on; chassis LEDs are on. (continued on next page) Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 4 Troubleshooting Procedures Possible Cause Corrective Action You reset the None required. The...
Page 104 Defaulting to Normal Boot Mode. If an error occurs during conﬁdence tests, the following message is displayed: Fatal Error Model 5399 Remote Access Concentrator Module Hardware Installation Guide Possible Cause Corrective Action No power to module Replace the module.
Page 105: Boot Failures
Access Concentrator timed out while waiting for a response to its boot request; if this field is empty, check the Remote Access Concentrator’s configuration parameters. Model 5399 Remote Access Concentrator Module Hardware Installation Guide • The hardware is functional. •...
Page 106: Boot Error Report
UDP port, and for receiving the correct response to that message from the port. Model 5399 Remote Access Concentrator Module Hardware Installation Guide TFTP error reporting complies with the standard, predeﬁned TFTP error codes.
Page 107: Table 4-3. Errors From Last Erpc Layer Invocation
Table 4-4. Errors from Last Read Request Error Msgs with wrong size ERPC layer errors Aborts rx’d Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 4 Troubleshooting Procedures Description The correct host responded to the Read Request, but the data size is incorrect.
Page 108: Correcting Remote Access Concentrator Parameters
Verify the Remote Access Concentrator’s IP address using the addr command. If your network conﬁguration does not support the factory defaults, verify the following parameters using the addr command: Model 5399 Remote Access Concentrator Module Hardware Installation Guide 4-10 Description...
Page 109: Load Server Host Not Responding
Any host (UNIX or non-UNIX) using tftp. • A Windows NT host using BFS via erpcd. The following subsections discuss troubleshooting for some of these load server hosts. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 4 Troubleshooting Procedures 4-11...
Page 110 When running erpcd, all paths are relative to the /usr/spool/erpcd/bfs directory for both boots and dumps. The /usr/spool/erpcd/bfs directory is a default pathname and can be changed. Model 5399 Remote Access Concentrator Module Hardware Installation Guide 4-12 • The host is booted and functioning properly.
Page 111 The Remote Access Concentrator displays its reports on the service port terminal that invokes its Monitor Mode; erpcd displays its reports on the terminal that invokes its Test Mode. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 4 Troubleshooting Procedures...
Page 112 The Remote Annex Administrator’s Guide for UNIX provides more information on these commands. A Model 5399 that has been reconfigured as a load server host, but not rebooted, cannot boot another Model 5399 on the network. Rebooting the Model 5399 load server host ensures that the parameters are set.
Page 113: Remote Access Concentrator Dumps
14 characters (e.g., most modern UNIX hosts), dump ﬁles are named dump.addr. The file extension addr is the Remote Access Concentrator’s IP address. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Dump ﬁles are generated for use by technical support personnel only.
Page 114: Table 4-6. Remote Access Concentrator Dump File Naming Conventions
Concentrator Address 63.0.0.75 131.140.23.1 195.46.2.15 Model 5399 Remote Access Concentrator Module Hardware Installation Guide 4-16 The tftp dump names are user-deﬁned. If a name is not speciﬁed, the Remote Access Concentrator uses the bfs convention. shows sample dump ﬁle names. All pathnames are relative to...
Page 115: Conditions For Replacing A Module
This combination of software and hardware values is the module conﬁguration, of which there are actually two types: Model 5399 Remote Access Concentrator Module Hardware Installation Guide • If the annunciator on the module front panel remains off, indicating that the module is not receiving +5 volt power or that the power level is below the reset limit (4.65 volts) when...
Page 116 What happens to a module when it is inserted in the hub depends on a combination of conditions: Model 5399 Remote Access Concentrator Module Hardware Installation Guide 4-18 • If you remove a module, change jumper settings, and reinsert the module in its original slot, the new jumper settings take effect immediately.
Page 117: Preparing For A Hot Swap
If no EEPROM overwrite is desired when hot swapping, select default values for that slot from the supervisory module on the service port terminal. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 4 Troubleshooting Procedures Completing the Hot Swap...
Page 118 For the hot swap to be successful, the module being replaced and the new module must both be registered for the same software options. Model 5399 Remote Access Concentrator Module Hardware Installation Guide 4-20 • Whenever a change is made to EEPROM, a 5 minute timer is started.
Page 119: Removing A Module
The removed Remote Access Concentrator retains all of its set parameters, including the IP address. If you reuse this module elsewhere without removing this IP address, you will have duplicate IP addresses on your network. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Chapter 4 Troubleshooting Procedures 4-21...
Page 120: Completing The Hot Swap
Troubleshooting Procedures Completing the Hot Swap To complete the hot swap of the Remote Access Concentrator: Model 5399 Remote Access Concentrator Module Hardware Installation Guide 4-22 Verify that the jumper settings on the replacement module are the same as the settings on the original module.
Page 121: Wan Interface Ports
Remote Access Concentrator’s WAN Interface ports. WAN Interface Ports The Model 5399 Remote Access Concentrator is equipped with two WAN Interface ports. Table A-1 Figure A-1. WAN Interface Port Connector Table A-1. WAN Interface Port/Pin Signal Allocations Pin Number...
Page 122 Appendix A Port Pins and Signals 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 123: Contents Of The Kit
Contents of the Kit The modem upgrade kit contains: Required Tools Model 5399 Remote Access Concentrator Module Hardware Installation Guide Modem Upgrade Instructions he Model 5399 supports up to 62 internal digital modems. The • Contents of the Kit • Module Removal Instructions •...
Page 124: Module Removal Instructions
The following instructions describe how to remove the Remote Access Concentrator module from the hub. Figure B-1. Removing the Module from the System 5000 Hub Model 5399 Remote Access Concentrator Module Hardware Installation Guide Observe handling precautions: digital telecommunications cable(s).
Page 125: Modem Card Installation Instructions
Modem Card Installation Instructions The following instructions describe how to install the modem cards onto the Remote Access Concentrator module (see Model 5399 Remote Access Concentrator Module Hardware Installation Guide Appendix B Observe handling precautions: electrostatic-sensitive devices. Find the locations on the module in which the modem cards are installed.
Page 126: Figure B-2. Adding Modem Cards To The Module
Appendix B Modem Upgrade Instructions Figure B-2. Adding Modem Cards to the Module Model 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 127: Removing Modem Cards
(up to 62 modems total). The following instructions detail how to remove a modem card from the Remote Access Concentrator. Model 5399 Remote Access Concentrator Module Hardware Installation Guide Appendix B Figure B-3 Locate the modem card that you want to remove.
Page 128: Figure B-3. Removing Modem Cards From The Module
Appendix B Modem Upgrade Instructions Modem Card Removal Figure B-3. Removing Modem Cards from the Module Model 5399 Remote Access Concentrator Module Hardware Installation Guide...
Page 129 BOOTP protocol 23 broadcast address description 18 setting the 6 broadcast flag, description of 18 Model 5399 Remote Access Concentrator Module Hardware Installation Guide CMB 5 hub management using the 5 Common management bus 5 CompuServe Bay Networks forum on xxii...
Page 130 3, 17 image -d command 17 image name default 17 InfoFACTS service xxiii initial boot parameters Model 5399 Remote Access Concentrator Module Hardware Installation Guide Index-2 setting addresses 4 initialization procedures 19 initializing the Remote Access Concentrator 19...
Page 131 21 printing conventions xvi RARP protocol 23 related documentation xvii Remote Access Concentrator description of 3 Model 5399 Remote Access Concentrator Module Hardware Installation Guide dimensions of 13 electrical specifications of 13 EMI requirements 14 environmental conditions 13 firmware 7...
Page 132: Wan Interface Ports
System 5000 Hub installing the module into 6 Slot Selection menu 15 testing the installation 10 the printer port 21 Model 5399 Remote Access Concentrator Module Hardware Installation Guide Index-4 the serial line ports 21 the transceiver 19 TFTP 11 troubleshooting...

Bay Networks 5399 Hardware Installation Manual

Preface

Technical Support and Online Services

Chapter 1 Introduction

Chapter 2 Installing the Model 5399 Remote Access Concentrator Module

Chapter 3 ROM Monitor Commands

Chapter 4 Troubleshooting Procedures

Quick Links

Troubleshooting

Related Manuals for Bay Networks 5399

Summary of Contents for Bay Networks 5399

Table of Contents