Charging Station Behavior - Polaris FREEDOM EB37 Series Owner's Manual

Polaris FREEDOM Cordless Robotic Cleaner | Owner's Manual
® ™
User Issue
The cleaner is not
moving.
The cleaner does not fully
charge.
The cleaner is not
cleaning the pool
effectively.
The cleaner does not
collect debris or go
forward.
7.2

Charging Station Behavior

User Issue Cleaner Behavior
The cleaner The battery LED on the
will not cleaner does not blink
charge when the cleaner is on the
charging station.
The battery LED on the
cleaner blinks red 4 times
when the cleaner is on the
charging station.
The battery LED on the
cleaner blinks orange for
a few seconds or minutes
then switches to solid
green when cleaner is on
the charging station.
Possible Cause
The cleaner may not be
charged.
Cycle not started.
Reset needed.
Dirty charging contacts.
Filter canister is full or dirty.
Brushes are worn.
The cleaner is not fully
charged.
Debris jamming traction
motor.
Charging Station Behavior
The charging station is
connected but the LED under
the station is off or blinking
(instead of green) when the
cleaner is placed on it.
The LED under the charging
station is green when the cleaner
is placed on it.
• The charging station is
plugged into a GFCI outlet.
• The charging station LED is
green when the cleaner is
placed on it.
• The charging station LED
is red when the cleaner is
placed on it.
Suggested Solution
The outlet the charging station is connected to is not
supplying electrical power. Check that the outlet to
which the charging station is connected is receiving
electricity.
Remove from water and start the cleaner using
the slider by sliding and releasing to the right or use
the App.
Turn off the cleaner using the slider by sliding to the
left and hold for 20 seconds. Then, place the cleaner
on the charging station to wake it up. If the problem
is not resolved, contact your local retailer to request
a diagnostic review or contact Technical Support at
1.800.822.7933.
If the cleaner does not charge after 4 hours of
charging, clean the charging contacts on both cleaner
and charging station with a cloth and non salt water.
Dry the cleaner before putting on the charging station
after each cycle use. If the underside of charging
station is blinking green it will need to be replaced.
Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then, re-
submerge the cleaner (see Clean the Filter Canister).
Check the wear indicator(s) (see Replacing Wear Parts).
Charge the cleaner.
Remove any debris in the front brush area.
• The cleaner is not positioned
correctly on the charging
station.
• Clean charging contacts on
the cleaner and the charging
station with a cloth and fresh
non salt water.
• The charging station is
faulty, contact your retailer
for a diagnostic review or
contact Technical Support at
1.800.822.7933.
• Clean charging contacts on
the cleaner and the charging
station with a cloth and fresh
non salt water.
• Remove the cleaner from the
charging station. If the battery
LED on the cleaner turns
off instead of indicating the
charge level the battery needs
replacing.
ENGLISH
Suggested Solution
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