If You’re Busy On The Phone And A Second Incoming Call Arrives; Review Missed Calls; Place A Call On Hold; Transfer A Call To Voicemail - Polycom 335 Quick Start Manual

Deerfield Academy
Information Technology Services
IF you're busy on the phone and a second incoming call arrives on the same
o
number, you can answer it using the soft keys:
When you see an incoming call use the soft keys to Ignore, Answer or
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Reject the call.
If you press Answer to take the incoming call, this places the original call
§
on hold.
Once you are done with the incoming call press the soft key to EndCall.
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This refreshes the soft keys listed and will allow you to go back to the
§
original call. Just press the soft key to Resume and continue as normal.

Review Missed Calls:

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Press the Down Arrow button (see main control buttons) to scroll through the list
o
of missed or received calls.
To delete the listing of missed calls, press the "✔" button (see main control buttons)
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and select delete.

Place a Call on Hold:

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Press the Hold button to place current call on hold.
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To take the call off hold press the soft key to Resume and continue as normal.
o

Transfer a Call to Voicemail:

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Press the Trnsfer button to place caller on hold.
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Dial *7 then the extension you are transferring to.
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Press the Dial button.
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Hang up the handset.
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Transfer a Call to Another Extension:

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Press the Trnsfer soft key.
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Press the Blind soft key.
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You'll hear a dial tone. Dial the extension, then press Dial.
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Hang up.
o
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Created on 2/1/19 12:20 PM
Quick S tart G uide – P olycom 3 35
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