Connected Services Remote Horn & Lights Faqs; Connected Services Account Faqs - If Equipped - Jeep GRAND CHEROKEE 2023 Owner's Manual

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216
MULTIMEDIA
C
S
R
ONNECTED
ERVICES
EMOTE
& L
FAQ
IGHTS
S
1.
How long does it take to sound my horn and flash the
lights? Depending on various conditions, it can take
three minutes or more for the request to get through
to your vehicle.
2.
Which is faster, my key fob or the Vehicle Branded
App? Your key fob will sound the horn and flash the
lights quicker; however, its range is limited.
3.
How do I turn off the horn and lights after I turn them
on? If you are close enough to the vehicle, you can
use the key fob to turn off the horn and lights by
pressing the red Panic button. Otherwise, Remote
Horn & Lights will continue for a maximum of three
minutes.
4.
Why can't all mobile devices use the Vehicle Branded
App? The Vehicle Branded App has been designed to
work on most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle. Other
operating systems may be supported in the future.
H
C
S
ORN
ONNECTED
ERVICES
FAQ
— I
E
S
F
QUIPPED
1.
How do I register for my Uconnect Services account?
There are three ways that you can register your
Uconnect Services Account:
 Press the ASSIST/SOS button. A call will be placed
to an agent who can assist in registering your new
account.
 Press the Activate Services icon in the Apps menu.
Select the button to speak with an agent, who can
assist in registering your new account.
 Press the Activate Services icon in the Apps menu.
Enter your email on the touchscreen and then
follow the prompts from the provided email. You
will receive an email with an activation link that
will be good for 72 hours. Once you click the acti-
vation link, you will be prompted to fill out your
information and accept Terms and Conditions.
Then, you will be directed to the Uconnect Services
home page to complete your profile and demo the
remote services.
A
2.
Why do I need an email address? Without an email
CCOUNT
address, customers cannot register for Uconnect
Services. Customers need to register so they can
subscribe to receive additional services and create a
Uconnect Services Security PIN for remote command
requests.
3.
How do I create a Uconnect Services security PIN?
Set up your Uconnect Services Security PIN during the
registration process. The Uconnect Services Security
PIN will be required to authenticate you when
accessing your account via Uconnect Services Call or
performing any remote services, such as Remote
Door Lock/Unlock or Remote Horn & Lights.
4.
What if I forgot my Uconnect Services security PIN? If
you've already activated services and forgot your
Uconnect Services Security PIN, you can reset the PIN
by selecting Edit Profile on your Owner's Site.
5.
How do I update my Uconnect Services payment
account address? Your Uconnect Services Payment
Account address can be updated online, or by calling
Uconnect Services Customer Care from ASSIST in
your vehicle. To update online: login to your Owner's
Site, and select Edit Profile > Uconnect Services
Payment Account.

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