Common Problems And Solutions - NETGEAR SC101 User Manual

Storage Central Turbo Model SC101T and Storage Central Model SC101 User Manual

Common Problems and Solutions

The table below lists common problems, and recommended actions.
Table 5-1. Common problems and solutions
Problem
The Storage Central is not working.
New installation: I cannot access Storage
Central from my computer.
The Storage Central worked before, but
now it doesn't.
I am using a DHCP server, and the Storage
Central either fails to get an IP Address or
gets an IP Address conflict.
Possible bad sector on the hard drive.
Action
1. Is the Storage Central on, and does it have power?
See "Checking Power" on page
2. Is the Storage Central status light lit?
This may take a few seconds. If not, see
Error Codes" on page
3. Is the Storage Central connected correctly?
See Chapter 2, "Installation".
1. Is the Storage Central software installed correctly?
2. Did you cancel "Hardware Found" prompts during
installation?
Remove the software and reinstall it. Go to
"Working with Network
1. Reboot the PC.
2. Give the PC a few minutes to find the Storage Central and
re-establish mapping to the drive letters.
3. If the problem persists, restart your network as described
in "Restarting Your Network" on page
Either reboot the Storage Central or restart the network as
described in "Restarting Your Network" on page 5-1
the DHCP server clears this problem. The Storage Central
requires DHCP; you cannot use it on a network that has static
only IP addresses.
You can use the Storage Central LEDs to check for this.
The power LED will blink:
If one 200ms blink at 1.5s intervals and continues that way,
disk 1 is bad. If two 200 ms blinks at 1.5s intervals and
continues that way, disk 2 is bad.
v1.0, December 2006
5-5.
"Power LED
5-6.
Chapter 3,
Drives".
5-1.
so that
5-9