Fisher & Paykel ACTIVESMART RF500QNUB1 User Manual page 36

Ice & Water models only
PROBLEM
Automatic ice
maker does
not work
Ice cubes have
odour/taste
Slow ice cube
freezing
Wet ice/
ice clumping
Filter warning
light
is flashing
36
TROUBLESHOOTING
POSSIBLE CAUSES
Ice maker has not been turned on.
Bin is in the wrong way or there
is no bin in place.
Water supply turned off or
not connected.
Freezer compartment not working.
Water pressure too low.
Water line kinked/squashed.
Filter clogged.
Unsealed packages may be
transmitting odour/taste.
Interior of freezer needs cleaning.
Poor taste from incoming water.
Door may have been left ajar.
Freezer compartment too warm.
Low water pressure.
Filter blocked.
Long freezer door openings.
High ambient temperature.
Ice bin left out of freezer
compartment for a length of time.
Ice will stick together over time.
Filter needs replacing.
WHAT TO DO
Switch on ice maker.
Place bin so scoop is in the front
of the ice bin.
Ice bin sits directly under ice
maker on top left side of freezer.
Connect water supply.
Contact Customer Care.
Check water pressure.
Check water line for
kinks/squashing.
Water filter may need replacing.
Old cubes need to be discarded.
Ensure food packaging is sealed.
Ice storage bin needs to be
emptied and washed.
Clean refrigerator.
Filter may need to be replaced
with new one.
Force 2 – 3 ice tray flips.
Close door.
Turn temperature to a
colder setting.
Check water pressure.
Replace filter.
Gently tap ice with scoop to
unstick or, if large clumps occur,
empty ice bin and make new ice.
Replace filter as soon as possible.