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After-sales service
en
Faults
Odours, stain formation in
the appliance.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
The display panel indica-
tor lights do not work
while the appliance is run-
ning.
There is detergent resi-
due on the laundry.
If you cannot rectify a fault yourself (after turning the programme selector to Off and switch on again) or a
repair is required:
Turn the programme selector to Off. Pull out the mains plug.
■
Turn off the tap and call customer services.
■
4
After-sales service
I f you cannot rectify a fault yourself,
A f t e r - s a l e s s e r v i c e
(~ "Faults and what to do about them"
on page 42), please contact our after-
sales service.
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E-Nr.) and the
production number (FD) of the
appliance.
E-Nr.
Product number
FD
Production number
46
Cause/Remedy
Run the Û Drum Clean 90°C programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Is the appliance aligned? ~ "Alignment" on page 19
■
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport locks been removed? ~ "Removing the transport
■
locks" on page 14
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select à Rinse or brush the laundry after washing.
■
You can find this information
(depending on the model):
On the inside of the loading door
■
On the back of the appliance
■
Trust the expertise of the
manufacturer. Contact us. By doing so,
you can be sure that the repairs are
carried out by trained service personnel
using genuine spare parts.
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