WaveRider NCL1135 User Manual page 66

Chapter 7 Troubleshooting
Symptom
Master cannot communicate
with any Stations
Master cannot communicate
with an individual Station
52
Possible Cause
Master NCL1135 is disabled.
Master NCL1135 configuration is incorrect.
Master NCL1135 antenna system has a
problem.
Station is not receiving power.
Station NCL1135 antenna system has a
problem.
Antenna line-of-sight (LOS) to master has
been obstructed.
Station configuration is incorrect.
Station is disabled.
Station has not been added to the Master
NCL1135 Remote Station List.
Solution
Connect a computer to the RS-232 port and log
into the NCL1135.
• Ensure that the radio transmission is enabled.
Connect a computer to the RS-232 port and log
into the NCL1135.
• Verify radio channel.
• Verify Master unit ID.
• Verify Station IDs have been added to
Remote Station List.
• Verify that the Master has all Stations
enabled.
• Verify routing or bridging.
• Verify Routing Table, if applicable. See
Verifying NCL1135 Routing , on page 53.
• Verify RF connections.
• Check RF cable for damage.
• Check antenna for damage.
• Ensure that the device is plugged into a 110 -
220 VAC outlet and that there is power at the
outlet.
• Check all cables for loose or faulty
connections. Replace cables if necessary.
• Verify RF connections.
• Check RF cable for damage.
• Check antenna for damage.
• Check for any deviation from set direction.
• Ensure that a clear LOS still exists to the
Master NCL1135 antenna.
Connect a computer to the RS-232 port and log
into the NCL1135.
• Verify radio channel.
• Verify Station unit ID.
• Verify Master unit ID.
• Verify routing or bridging.
• Verify Routing Table, if applicable. See
Verifying NCL1135 Routing , on page 53.
Connect a computer to the RS-232 port and log
into the Master NCL1135 for the group.
• Verify that the Station has been enabled from
the Master.
Connect a computer to the RS-232 port and log
into the Master NCL1135 for the group.
• Verify the Station has been added to the
Remote Station List.
• Verify the Routing Table, if applicable. See
Verifying NCL1135 Routing , on page 53.
APCD–NC003–1.0