Application. - Multi-Link Versa-Link ATX-300 Operating Instructions Manual

Another unique feature is Versa-Links surge
suppressor, which provides added protection from
lightning strikes and voltage surges that could
damage your sensitive communications equipment.
C A L L P R O C E S S I N G
1.2
Call processing is the task of routing telephone voice
and data calls to one of several destinations. Your
phone company can be considered a very large call
processor.
To better understand the principles behind call
processing, consider the following example:
A receptionist who answers all incoming calls
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(in this case, the Versa-Link ATX-300)
A Customer Service Agent.
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A sales agent.
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A bookkeeper.
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When a phone call comes in, the Versa-Link acts as
a receptionist and answers the call. If the caller
requests the sales agent or the bookkeeper by
dialing an access code, the Versa-Link transfers the
call to the proper party without disturbing anyone
else. If no code is dialed, the call is automatically
directed to the customer service agent for
information and further routing. The customer
service agent may re-direct calls to the sales agent
or bookkeeper by entering the proper access code.
Your ATX-300 can be used to process calls to your
voice and data equipment, just as it did in the above
example. If you are adding FAX and a computer
MODEM to a voice line, you have:
A Versa-Link ATX-300 that answers all calls
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and transfers them to the proper device.
A telephone system that handles most calls.
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A FAX machine.
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This is just one application. As you will see, your
Versa-Link is not just a switch. It's a very smart call
processor that does exactly what it's told to do, and
does it very well.
E R S A - L I N K A T X - 3 0 0
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A computer MODEM.
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