Hitron CGNV User Manual
Hitron CGNV User Manual

Hitron CGNV User Manual

Residential cable modem
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CGNV Residential Cable Modem
User's Guide
Version 4.2.7.2 - 05/2014

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Summary of Contents for Hitron CGNV

  • Page 1 CGNV Residential Cable Modem User’s Guide Version 4.2.7.2 - 05/2014...
  • Page 2: About This User's Guide

    Hitron CGNV User’s Guide About This User’s Guide Intended Audience This manual is intended for people who want to configure the CGNV’s features via its Graphical User Interface (GUI). How to Use this User’s Guide This manual contains information on each the CGNV’s GUI screens, and describes how to use its various features.
  • Page 3 Settings in the GUI, then Advanced settings. A key stroke is denoted by square brackets and uppercase text. For example: Press [ENTER] to continue. Customer Support For technical assistance or other customer support issues, please consult your Hitron representative. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 4: Table 1: Default Credentials

    Hitron CGNV User’s Guide Default Login Details The CGNV’s default IP address and login credentials are as follows. For more information, see Login to the CGNV on page 24. Table 1: Default Credentials IP Address 192.168.0.1 Username cusadmin Password password Copyright 2014 Hitron Technologies.
  • Page 5 This User’s Guide is provided “as is” without express or implied warranty of any kind. Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this User’s Guide, or losses incurred by use or misuse of the information in this User’s Guide.
  • Page 6: Table Of Contents

    1.2 Hardware Connections ..............16 1.3 LEDs ....................19 1.4 IP Address Setup ................22 1.4.1 Manual IP Address Setup ............23 1.5 Login to the CGNV ................24 1.6 GUI Overview ..................25 1.7 Resetting the CGNV ................26 Setup Wizard ....................27 2.1 Setup Wizard Overview ..............
  • Page 7 Hitron CGNV User’s Guide 3.1.2.1 IP Address Format ............34 3.1.2.2 IP Address Assignment ............ 34 3.1.2.3 Subnets ................35 3.1.3 DHCP ..................36 3.1.4 DHCP Lease ................37 3.1.5 MAC Addresses ................ 37 3.1.6 Routing Mode ................38 3.1.7 Configuration Files ..............38 3.1.8 Downstream and Upstream Transmissions ......
  • Page 8 Hitron CGNV User’s Guide 4.8 The DNS Screen ................66 Wireless ....................... 68 5.1 Wireless Overview ................68 5.1.1 Wireless Networking Basics ............. 68 5.1.2 Architecture ................68 5.1.3 Wireless Standards ..............69 5.1.4 Service Sets and SSIDs ............69 5.1.5 Wireless Security ..............
  • Page 9 Hitron CGNV User’s Guide 7.2 The Firewall Screen ................92 7.3 The Service Filter Screen ..............95 7.3.1 Adding or Editing a Service Filter Rule ........97 7.3.2 Adding or Editing a Trust PC List ..........99 7.4 The Device Filter Screen ..............100 7.4.1 Adding or Editing a Managed Device ........
  • Page 10: List Of Figures

    Hitron CGNV User’s Guide List of Figures Figure 1: Application Overview ................15 Figure 2: Hardware Connections ................17 Figure 3: Power Cord ..................19 Figure 4: LEDs ....................20 Figure 5: Login ....................24 Figure 6: GUI Overview ..................25 Figure 7: Setting Password Screen ..............28 Figure 8: LAN Settings Screen ................29...
  • Page 11 Hitron CGNV User’s Guide Figure 33: The Admin: Backup Screen ...............87 Figure 34: The Admin: Time Setting Screen ............88 Figure 35: The Admin: Device Reset Screen ............90 Figure 36: The Security: Firewall Screen ............93 Figure 37: The Security: Service Filter Screen ...........95 Figure 38: The Security: Service Filter Add/Edit Screen ........97...
  • Page 12: List Of Tables

    Hitron CGNV User’s Guide List of Tables Table 1: Default Credentials ................4 Table 2: Hardware Connections ................18 Table 3: LEDs ....................20 Table 4: GUI Overview ..................25 Table 5: Setting Password Screen ..............28 Table 6: LAN Settings Screen ................29 Table 7: Wireless Settings Screen ..............31 Table 8: Private IP Address Ranges ..............35...
  • Page 13 Hitron CGNV User’s Guide Table 33: The Admin: Device Restting Screen ..........90 Table 34: The Security: Firewall Screen ............94 Table 35: The Security: Service Filter Screen ...........95 Table 36: The Security: Service Filter Add/Edit Screen ........98 Table 37: The Security: Service Filter Add/Edit Trust Manage Device Screen 100 Table 38: The Security: Device Filter Screen ..........101...
  • Page 14: Introduction

    Internet via the cable connection. Computers with a wired connection to the CGNV are on the Local Area Network (LAN), computers with a wireless connection to the CGNV are on the Wireless Local Area Network (WLAN) and the CGNV connects to the service provider over the Wide Area Network (WAN).
  • Page 15: Key Features

    Hitron CGNV User’s Guide Figure 1: Application Overview 1.1.1 Key Features The CGNV provides: Internet connection to cable modem service via CATV port (F-type RF connector)  Voice over IP (VoIP) connection to your voice service provider  Full dual-stack IPv4/IPv6 support for routing and firewall (DSLite and 6RD) Local Area Network connection via four 10/100/1000 Mbps Ethernet ports...
  • Page 16: Hardware Connections

    Parental control: scheduled website blocking and access logs Settings backup and restore Secure configuration interface, accessible by Web browser Hardware Connections This section describes the CGNV’s physical ports and buttons. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014. Copyright...
  • Page 17: Figure 2: Hardware Connections

    Hitron CGNV User’s Guide Figure 2: Hardware Connections Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014. Copyright 2014 Hitron Technologies INTRODUCTION...
  • Page 18: Table 2: Hardware Connections

    The CGNV provides two USB 2.0 host ports, one on the front of the device and one on the rear, allowing you to plug in USB flash disks for mounting and sharing through the LAN interfaces via the Samba protocol (network neighborhood).
  • Page 19: Leds

    LINE 2 CABLE Use this to connect to the Internet via an F-type RF cable. POWER Use this to connect AC 110V power with your CGNV. Figure 3: Power Cord LEDs This section describes the CGNV’s LEDs (lights). Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 20: Figure 4: Leds

    Figure 4: LEDs Table 3: LEDs STATUS DESCRIPTION POWER The CGNV is not receiving power. The CGNV is receiving power. Blinking Power failure and during battery backup Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014. Copyright 2014 Hitron Technologies...
  • Page 21 LED is off and Power LED is solid, this indicates there is no battery or battery is not properly functioning. Solid Glow=battery is charging. CGNV is operating on AC power, battery is not charging. Blinking Battery power is low. Use AC power as soon as possible.
  • Page 22: Ip Address Setup

    LEDs that lights up depends on your service plan), and the WIRELESS LED lights up once the wireless network is ready. IP Address Setup Before you login to the CGNV’s GUI, your computer’s IP address must be in the same subnet as the CGNV. This allows your computer to communicate with the CGNV.
  • Page 23: Manual Ip Address Setup

    Hitron CGNV User’s Guide 1.4.1 Manual IP Address Setup By default, your CGNV’s local IP address is 192.168.0.1. If your CGNV is using the default IP address, you should set your computer’s IP address to be between 192.168.0.2 and 192.168.0.254.
  • Page 24: Login To The Cgnv

    Hitron CGNV User’s Guide Your computer now obtains an IP address from the CGNV, or uses the IP address that you specified, and can communicate with the CGNV. Login to the CGNV Take the following steps to login to the CGNV’s GUI.
  • Page 25: Gui Overview

    Secondary Use this section to move from one related screen to another. Navigation Bar Main Window Use this section to read information about your CGNV’s configuration, and make configuration changes. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014. Copyright...
  • Page 26: Resetting The Cgnv

    CGNV is returned to its initial configuration state. There are two ways to reset the CGNV: Press the RESET button on the CGNV, and hold it in for ten seconds or longer. Click Admin > Backup. In the screen that displays, click the Factory Reset button.
  • Page 27: Setup Wizard

    Summary Setup Wizard Overview Your CGNV possess a setup wizard that allows you to rapidly configure its most important settings, including password, LAN and wireless settings. Setting Password Use this screen to create a new password for the CGNV’s user interface.
  • Page 28: Lan Settings

    Next Click this to continue to the next screen. LAN Settings Use this screen to set up your CGNV’s Local Area Network settings, including its IP address, subnet mask and DHCP status. NOTE: If unsure about how to configure the fields in this screen, leave them at their defaults.
  • Page 29: Figure 8: Lan Settings Screen

    The following table describes the labels in this screen. Table 6: LAN Settings Screen Private LAN IP Address Use this field to define the IP address of the CGNV on the LAN. Subnet Mask Use this field to define the LAN subnet. Use dotted decimal notation (for example, 255.255.255.0).
  • Page 30: Wireless Settings

    Table 6: LAN Settings Screen (continued) DHCP End IP Use this field to specify the IP address at which the CGNV stops assigning IP addresses to devices on the LAN (when DHCP is enabled). NOTE: Devices requesting IP addresses once the DHCP pool is exhausted are not assigned an IP address.
  • Page 31: Summary

    The following table describes the labels in this screen. Table 7: Wireless Settings Screen Primary SSID Enter the name that you want to use for your CGNV’s wireless network. This is the name that identifies your network, and to which wireless clients connect. Security Type Select Encrypted to require people who want to access your wireless network to use a password.
  • Page 32: Figure 10: Summary Screen

    Hitron CGNV User’s Guide Figure 10: Summary Screen If you are happy with the settings, click Save changes. The following confirmation message displays. Figure 11: Summary Screen NOTE: If you changed the Private LAN IP Address, Primary SSID Name or Wireless Secure Key, make sure you keep a note of the new details.
  • Page 33: Status

    The Data Over Cable Service Interface Specification (DOCSIS) is a telecommunications standard that defines the provision of data services) Internet access) over a traditional cable TV (CATV) network. Your CGNV supports DOCSIS version 3.0. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 34: Ip Addresses And Subnets

    In the case of the CGNV: The public network (Wide Area Network or WAN) is the link between the cable connector and your Internet Service Provider. Your CGNV’s IP address on this network is assigned by your service provider. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 35: Subnets

    Local Area Network (LAN) and Wireless Local Area Network (WLAN), if enabled. You are free to assign IP addresses to computers on the LAN and WLAN manually, or to allow the CGNV to assign them automatically via DHCP (Dynamic Host Configuration Protocol). IANA has reserved the following blocks...
  • Page 36: Dhcp

    By default, the CGNV is a DHCP client on the WAN (the CATV connection). It broadcasts an IP address over the cable network, and receives one from the service provider. By default, the CGNV is a DHCP server on the LAN; it provides IP addresses to computers on the LAN which request them.
  • Page 37: Dhcp Lease

    (or other device). For example, if a single computer has an Ethernet card (to connect to your CGNV via one of the LAN ports) and also has a wireless card (to connect to your CGNV over the wireless interface) the MAC addresses of the two cards will be different.
  • Page 38: Routing Mode

    3.1.6 Routing Mode When your CGNV is in routing mode, it acts as a gateway for computers on the LAN to access the Internet. The service provider assigns an IP address to the CGNV on the WAN, and all traffic for LAN computers is sent to that IP address. The CGNV assigns private IP addresses to LAN computers (when DHCP is active), and transmits the relevant traffic to each private IP address.
  • Page 39: Modulation

    Hitron CGNV User’s Guide 3.1.10 Modulation Transmissions over the cable network are based on a strong, high frequency periodic waveform known as the “carrier wave.” This carrier wave is so called because it “carries” the data signal. The data signal itself is defined by variations in the carrier wave.
  • Page 40: The System Information Screen

    SCDMA allows multiple users to share the same frequency channel by assigning a unique orthogonal code to each user. The System Information Screen Use this screen to see general information about your CGNV’s hardware, its software, and its connection to the Internet. NOTE: Most of the information that displays in this screen is for troubleshooting purposes only.
  • Page 41: The Docsis Provisioning Screen

    This displays the number of bytes that the WAN is sending. Private LAN IP Address Use this field to define the IP address of the CGNV on the LAN. LAN Receiving This displays the number of bytes that the LAN is receiving.
  • Page 42: The Docsis Wan Screen

    Figure 13: The Status: DOCSIS Provisioning Screen For each step: Process displays when the CGNV is attempting to complete a connection step. Success displays when the CGNV has completed a connection step. The DOCSIS WAN Screen Use this screen to discover information about: The nature of the upstream and downstream connection between the CGNV and...
  • Page 43: Figure 14: The Status: Docsis Wan Screen

    Hitron CGNV User’s Guide Figure 14: The Status: DOCSIS WAN Screen Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014. Copyright 2014 Hitron Technologies STATUS...
  • Page 44: Table 12: The Status: Docsis Wan Screen

    IP address lease expires, and a new IP address is assigned to it by the DHCP server. Downstream Overview NOTE: The downstream signal is the signal transmitted to the CGNV. Port ID This displays the ID number of the downstream connection’s port.
  • Page 45: The Docsis Event Screen

    This displays the ID number of each channel on which the upstream signal is transmitted. The DOCSIS Event Screen Use this screen to view information about the CGNV’s wireless network. Click Status > DOCSIS Event. The following screen displays. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 46: Figure 15: The Status: Docsis Event Screen

    Hitron CGNV User’s Guide Figure 15: The Status: DOCSIS Event Screen The following table describes the labels in this screen. Table 13: The Status: DOCSIS Event Screen This displays the arbitrary, incremental index number assigned to the DOCSIS event. Time This displays the time and date of the DOCSIS event.
  • Page 47: The Wireless Status Screen

    DOCSIS’s specification accordingly. Event This displays a description of the DOCSIS event. The Wireless Status Screen Use this screen to view information about the CGNV’s wireless network. Click Status > Wireless. The following screen displays. Figure 16: The Status: Wireless Status Screen The following table describes the labels in this screen.
  • Page 48 This field displays Enabled when the wireless network, and displays Disabled when it is not. Security Mode This displays the type of the security of the CGNV’s wireless network is currently using. Security Key This displays the password for the CGNV’s wireless network.
  • Page 49: Basic

    A Local Area Network (LAN) is a network of computers and other devices that usually occupies a small physical area (a single building, for example). Your CGNV’s LAN consists of all the computers and other networking devices connected to the ETH 1~4 ports.
  • Page 50: Lan Ip Addresses And Subnets

    Similarly, the CGNV allows you to define a Domain Suffix to the LAN. When you enter the domain suffix into your browser, you can reach the CGNV no matter what IP address it has on the LAN.
  • Page 51: Port Forwarding

    Traceroute: this tool allows you to see the route taken by data packets to get from the CGNV to the destination you specify. You can use this tool to solve routing problems, or identify firewalls that may be blocking your access to a computer or service.
  • Page 52: Dns

    Configure the CGNV’s internal DHCP server Define how the CGNV assigns IP addresses on the LAN See information about the network devices connected to the CGNV on the LAN. Click Basic > LAN Setup. The following screen displays. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 53: Figure 17: The Basic: Lan Setup Screen

    Table 15: The Basic: LAN Setup Screen Private LAN Setting Private LAN IP Use this field to define the IP address of the CGNV on Address the LAN. Subnet Mask Use this field to define the LAN subnet. Use dotted decimal notation (for example, 255.255.255.0).
  • Page 54 Table 15: The Basic: LAN Setup Screen (continued) LAN DHCP Status Use this field to configure whether or not the CGNV’s DHCP server is active. To turn the DHCP server on, click Enabled. To turn the DHCP server off, click Disabled.
  • Page 55: The Wan Setup Screen

    Configure the CGNV’s internal DHCP server Define how the CGNV assigns IP addresses on the WAN See information about the network devices connected to the CGNV on the WAN. Click Basic > WAN Setup. The following screen displays. Figure 18: The Basic: WAN Setup Screen Version 4.2.7.2, 05/2014.
  • Page 56: The Gateway Function Screen

    To turn the DHCP server on, click Enabled. To turn the DHCP server off, click Disabled. WAN Address Use this field to define the IP address of the CGNV on the WAN. Subnet Mask Use this field to define the WAN subnet. Use dotted decimal notation (for example, 255.255.255.0).
  • Page 57: The Port Forwarding Screen

    Hitron CGNV User’s Guide Define how the CGNV assigns IP addresses on the LAN See information about the network devices connected to the CGNV on the LAN. Click Basic > Gateway Function Setup. The following screen displays. Figure 19: The Basic: Gateway Function Screen The following table describes the labels in this screen.
  • Page 58: Figure 20: The Basic: Port Forwarding Screen

    This displays the name you assigned to the rule when you created it. Public This field displays the incoming port range. These are the ports on which the CGNV received traffic from the originating host on the WAN. Private This field displays the port range to which the CGNV forwards traffic to the device on the LAN.
  • Page 59: Adding Or Editing A Port Forwarding Rule

    Hitron CGNV User’s Guide Table 18: The Basic: Port Forwarding Screen (continued) Protocol This field displays the protocol or protocols to which this rule applies: Transmission Control Protocol (TCP) User Datagram Protocol (UDP) Transmission Control Protocol and User Datagram Protocol (TCP/UDP) Generic Routing Encapsulation (GRE)
  • Page 60: Figure 21: The Basic: Port Forwarding Add/Edit Screen

    Hitron CGNV User’s Guide NOTE: Ensure that Enabled is selected in the Basic > Port Forwarding screen in order to add or edit port forwarding rules. The following screen displays. Figure 21: The Basic: Port Forwarding Add/Edit Screen The following table describes the labels in this screen.
  • Page 61: The Port Triggering Screen

    Public Port Range Use these fields to specify the incoming port range. These are the ports on which the CGNV receives traffic from the originating host on the WAN. Enter the start port number in the first field, and the end port number in the second field.
  • Page 62: Figure 22: The Basic: Port Triggering Screen

    This displays the arbitrary name you assigned to the rule when you created it. Trigger This displays the range of outgoing ports. When the CGNV detects activity (outgoing traffic) on these ports from computers on the LAN, it automatically opens the Target ports. Target This displays the range of triggered ports.
  • Page 63: Adding Or Editing A Port Triggering Rule

    Hitron CGNV User’s Guide Table 20: The Basic: Port Triggering Screen (continued) Timeout (ms) This displays the time (in milliseconds) after the CGNV opens the Target ports that it should close them. Twoway Status Usually a port triggering rule works for two IP addresses;...
  • Page 64: Figure 23: The Basic: Port Triggering Add/Edit Screen

    To specify only a single port, enter its number in both fields. Target Port Range Use these fields to specify the target ports. The CGNV opens these ports in expectation of incoming traffic whenever it detects activity on any of the Trigger ports.
  • Page 65: The Dmz Screen

    Hitron CGNV User’s Guide Table 21: The Basic: Port Triggering Add/Edit Screen Protocol Use this field to specify whether the CGNV should activate this trigger when it detects activity via: Transmission Control Protocol (TCP) User Datagram Protocol (UDP) Transmission Control Protocol and User Datagram...
  • Page 66: The Dns Screen

    Enter the IP address of the computer that you want to add to the DMZ. Connected Devices Click this to see a list of the computers currently connected to the CGNV on the LAN. Save Changes Click this to save your changes to the fields in this screen.
  • Page 67: Figure 25: The Basic: Dns Screen

    Hitron CGNV User’s Guide Figure 25: The Basic: DNS Screen The following table describes the labels in this screen. Table 23: The Basic: DNS Screen Use this field to obtain the DNS automatically or LAN DNS Obtain manually. Select Auto to obtain the DNS automatically.
  • Page 68: Wireless

    5.1.1 Wireless Networking Basics Your CGNV’s wireless network is part of the Local Area Network (LAN), known as the Wireless LAN (WLAN). The WLAN is a network of radio links between the CGNV and the other computers and devices that connect to it.
  • Page 69: Wireless Standards

    The wireless clients connect to the access point in order to receive a wireless connection to the WAN and the wired LAN. The CGNV is the access point, and the computers you connect to the CGNV are the wireless clients.
  • Page 70: Wireless Security

    (signal scrambling so that only authenticated users can decode the transmitted data). The sophistication of each security method varies, as does its effectiveness. The CGNV supports the following wireless security protocols (in order of effectiveness): WEP (the Wired Equivalency Protocol): this protocol uses a series of “keys” or data strings to authenticate the wireless client with the AP, and to encrypt data sent over the wireless link.
  • Page 71: Wmm

    5.1.7 Guest Networks Your CGNV supports the creation of a wireless guest network. A guest network enables you to allow temporary visitors to access your wireless Internet connection without revealing your primary network password(s). Computers connected to the guest network can access the Internet connection only, and have no access to other computers or devices on the wireless or wired network.
  • Page 72: The Wireless Basic Settings Screen

    5.2.1 Basic Settings Use this screen to configure your CGNV’s basic wireless settings. You can turn the wireless modules on or off, select the wireless mode and channel, and configure the wireless networks’ SSID settings. Click Wireless > Basic Settings. The following screen displays.
  • Page 73: Table 24: The Wireless: Basic Settings Screen

    If in doubt, use 11B/G/N (default). Wireless Channel Select the wireless channel that you want to use, or select Auto to have the CGNV select the optimum channel to use. NOTE: Use the Auto setting unless you have a specific reason to do otherwise.
  • Page 74: The Wps & Security Screen

    Anyone with a wireless device in the coverage area can discover the SSID, and attempt to connect to the network. Select OFF if you do not want the CGNV to broadcast the network name (SSID) to all wireless devices in the coverage area. Anyone who wants to connect to the network must know the SSID.
  • Page 75: Figure 27: The Wireless: Security Settings Screen

    Click the PIN button to begin the PIN configuration process. In the screen that displays, enter the WPS PIN that you want to use for the CGNV, or the WPS PIN of the client device you want to add to the network.
  • Page 76: Table 25: The Wireless: Security Settings Screen

    Security Settings (SSID) Your CGNV has multiple SSIDs. Click the SSID you wish to configure to see its security fields. Security Mode Select the type of security that you want to use.
  • Page 77: The Access Control Screen

    To configure MAC address filtering on the wired LAN, see The Device Filter Screen on page 100. You can set the CGNV to allow only certain devices to access the CGNV and the network wirelessly, or to deny certain devices access. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 78: Figure 28: The Wireless: Access Control Screen

    CGNV on the wireless network. IP Address This displays the IP address of each network device that has connected to the CGNV on the wireless network. MAC Address This displays the MAC address of each network device that has connected to the CGNV on the wireless network.
  • Page 79: Adding Or Editing A Managed Device

    Devices list to access the CGNV and the network wirelessly. All other devices are denied access. Select Deny to permit all devices except those you added to the Devices list to access the CGNV and the network wirelessly. The specified devices are denied access. Host Name This field displays the name of the wireless device.
  • Page 80: Figure 29: The Wireless: Access Control Add/Edit Screen

    Hitron CGNV User’s Guide Figure 29: The Wireless: Access Control Add/Edit Screen The following table describes the labels in this screen. Table 27: The Wireless: Access Control Add/Edit Screen Host Name This field displays the name of the wireless device.
  • Page 81: Admin

    This section describes some of the concepts related to the Admin screens. 6.1.1 Debugging (Ping and Traceroute) The CGNV provides a couple of tools to allow you to perform network diagnostics on the LAN: Ping: this tool allows you to enter an IP address and see if a computer (or other network device) responds with that address on the network.
  • Page 82: The Management Screen

    Traceroute: this tool allows you to see the route taken by data packets to get from the CGNV to the destination you specify. You can use this tool to solve routing problems, or identify firewalls that may be blocking your access to a computer or service.
  • Page 83: The Remote Management Screen

    The Remote Management Screen Use this screen to allow or deny a variety of remote protocols from accessing devices connected to the CGNV on the wired and wireless LAN. Click Admin > Remote Management. The following screen displays. Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 84: Figure 31: The Admin: Remote Management Screen

    Hitron CGNV User’s Guide Figure 31: The Admin: Remote Management Screen The following table describes the labels in this screen. Table 29: The Admin: Remote Management Screen Remote Management Protocol This column contains a list of common protocols that you can permit or deny from accessing devices on the LAN.
  • Page 85: The Diagnostics Screen

    Hitron CGNV User’s Guide Table 29: The Admin: Remote Management Screen (continued) Remote Range Allow Use this field to turn remote range on or off. Select Enabled to turn remote range on. Select Disabled to turn remote range off. IP Start Use these fields to specify the start and end IP address of the remote range.
  • Page 86: Figure 32: The Admin: Diagnostics Screen

    Hitron CGNV User’s Guide Figure 32: The Admin: Diagnostics Screen The following table describes the labels in this screen. Table 30: The Admin: Diagnostics Screen Destination (IP or Enter the IP address or URL that you want to test. Domain)
  • Page 87: The Backup Screen

    The Backup Screen Use this screen to back up your CGNV’s settings to your computer, to load settings from a backup you created earlier, to reboot your CGNV, or to return it to its factory default settings. Click Admin > Backup. The following screen displays.
  • Page 88: Figure 34: The Admin: Time Setting Screen

    Hitron CGNV User’s Guide Figure 34: The Admin: Time Setting Screen The following table describes the labels in this screen. Table 32: The Admin: Time Setting Screen ToD Function Use this field to select whether the ToD Function be active or not.
  • Page 89: The Device Reset Screen

    The Device Reset Screen Use this screen to back up your CGNV’s settings to your computer, to load settings from a backup you created earlier, to reboot your CGNV, or to return it to its factory default settings. Click Admin > Device Reset. The following screen displays.
  • Page 90: Figure 35: The Admin: Device Reset Screen

    The Admin: Device Restting Screen Reboot Device Click Reboot to restart your CGNV. Restore Factory Default Click Factory to return your CGNV to its factory default Settings settings. When you do this, all your user-configured settings are lost, and cannot be retrieved.
  • Page 91: Security

    Firewall The term “firewall” comes from a construction technique designed to prevent the spread of fire from one room to another. Similarly, your CGNV’s firewall prevents intrusion attempts and other undesirable activity originating from the WAN, keeping the computers on your LAN safe. You can also use filtering techniques to specify the computers and other devices you want to allow on the LAN, and prevent certain traffic from going from the LAN to the WAN.
  • Page 92: Intrusion Detection System

    CGNV’s firewall, you can set up a list of devices, identified by their MAC addresses, and then specify whether you want to: Deny the devices on the list access to the CGNV and the network (in which case all other devices can access the network) Allow the devices on the list to access the network (in which case no other...
  • Page 93: Figure 36: The Security: Firewall Screen

    Hitron CGNV User’s Guide Figure 36: The Security: Firewall Screen Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014. Copyright 2014 Hitron Technologies SECURITY...
  • Page 94: Table 34: The Security: Firewall Screen

    Hitron CGNV User’s Guide The following table describes the labels in this screen. Table 34: The Security: Firewall Screen Firewall Level Select the level of firewall protection that you want to apply to your LAN. Details about the protection level display beneath the buttons.
  • Page 95: The Service Filter Screen

    Hitron CGNV User’s Guide The Service Filter Screen Use this screen to configure service filtering. You can turn service filtering on or off and configure new and existing service filtering rules. Click Security > Service Filter. The following screen displays.
  • Page 96 Hitron CGNV User’s Guide Table 35: The Security: Service Filter Screen (continued) Protocol This field displays the protocol or protocols to which this filtering rule applies: Transmission Control Protocol (TCP) User Datagram Protocol (UDP) Port Range This displays the start and end port for which this filtering rule applies.
  • Page 97: Adding Or Editing A Service Filter Rule

    Hitron CGNV User’s Guide 7.3.1 Adding or Editing a Service Filter Rule To add a new service filter rule, click Add Managed Service in the Security > Service Filter screen. To edit an existing service filter rule, locate the rule in the Security > Service Filter screen and click its Manage button.
  • Page 98: Table 36: The Security: Service Filter Add/Edit Screen

    NOTE: This name is arbitrary, and does not affect functionality in any way. Protocol Use this field to specify whether the CGNV should filter via: Transmission Control Protocol (TCP) User Datagram Protocol (UDP) NOTE: If in doubt, leave this field at its default (TCP).
  • Page 99: Adding Or Editing A Trust Pc List

    Hitron CGNV User’s Guide Table 36: The Security: Service Filter Add/Edit Screen Manage All Day Use this field to specify whether the filtering rule should apply on all days of the week, at all times, or whether the rule should be applied only at certain times.
  • Page 100: The Device Filter Screen

    Hitron CGNV User’s Guide The following screen displays. Figure 40: The Security: Service Filter > Trust PC List Add/Edit Screen The following table describes the labels in this screen. Table 37: The Security: Service Filter Add/Edit Trust Manage Device Screen Host Name This displays the name of each network device connected.
  • Page 101: Figure 41: The Security: Device Filter Screen

    Hitron CGNV User’s Guide You can set the CGNV to allow only certain devices to access the CGNV and the network, or to deny certain devices access. You can turn filtering on or off, and configure new and existing filtering rules.
  • Page 102 Use these buttons to control the action to be taken for the devices listed: Select Allow All to ignore the Managed Devices list and let all devices connect to the CGNV. Select Allow to permit only devices you added to the Managed Devices list to access the CGNV and the network.
  • Page 103: Adding Or Editing A Managed Device

    Hitron CGNV User’s Guide 7.4.1 Adding or Editing a Managed Device To add a new managed device, click Add Managed Device in the Security > Device Filter screen. To edit an existing managed device, locate the device in the Security > Device Filter screen and click its Manage button.
  • Page 104: Figure 43: Additional Device Filtering Options

    Hitron CGNV User’s Guide Table 39: The Security: Device Filter Add/Edit Screen Device Managed Use this field to define whether the device should have its access privileges filtered or not. Click Yes to filter the device’s access privileges. Click No not to filter the device’s access privileges.
  • Page 105: The Keyword Filter Screen

    Select Enabled to turn keyword filtering on. Select Disabled to turn keyword filtering off. Keyword Enter the keyword that you want to block. The CGNV examines both the page’s URL (Internet address) and its page content (text). Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014.
  • Page 106: Adding Or Editing A Trust Pc List

    Hitron CGNV User’s Guide Table 40: The Security: Keyword Filter Screen (continued) Blocked Weekdays Use these fields to specify the times at which the keyword should be blocked. A red background indicates that the rule will be applied (access will be blocked), and a green background indicates that the device will not be applied (access will not be blocked).
  • Page 107: The Logs Screen

    Hitron CGNV User’s Guide NOTE: Ensure that Enabled is selected in the Security > Keyword Filter screen in order to add or edit a trust PC. The following screen displays. Figure 45: Keyword Filter > Trust PC List Add/Edit Screen The following table describes the labels in this screen.
  • Page 108: Figure 46: The Security: Logs Screen

    Hitron CGNV User’s Guide Click Security > Logs. The following screen displays. Figure 46: The Security: Logs Screen The following table describes the labels in this screen. Table 42: The Security: Logs Screen This displays the arbitrary, incremental index number assigned to the firewall event.
  • Page 109: Mta

    Hitron CGNV User’s Guide This chapter describes the screens that display when you click MTA in the toolbar. These screens display information about the CGNV ’s embedded Multimedia Terminal Adapter module. It contains the following sections: NOTE: The fields in these screens are read-only, and are provided for troubleshooting purposes only.
  • Page 110: Table 43: The Mta: The Status Screen

    This displays the status of the CGNV’s telephony DHCP. Telephony Security This displays the status of the CGNV’s telephony security. Telephony TFTP This displays the status of the CGNV’s telephony TFTP. Telephony This displays whether the CGNV’s telephony Registration registration was completed. Complete...
  • Page 111: Troubleshooting

    Using a power adaptor other than the one that came with your CGNV can damage the CGNV. Ensure that the power adaptor is connected to the CGNV and the wall socket (or other power source) correctly. Ensure that the power source is functioning correctly. Replace any broken fuses or reset any tripped circuit breakers.
  • Page 112 I Forgot the CGNV’s IP Address The CGNV’s default LAN IP address is 192.168.0.1. You can locate the CGNV’s GUI by entering the LAN domain suffix into your browser’s address bar (on a computer connected to the LAN). The default LAN domain suffix is displayed in the Basic >...
  • Page 113 Hitron CGNV User’s Guide If the default username and password do not work, you need to reset the CGNV. Resetting the CGNV on page 26. All user-configured data is lost, and the CGNV is returned to its default settings. If you previously backed-up a more recent version your CGNV’s settings, you can now upload them to the CGNV;...
  • Page 114 Hitron CGNV User’s Guide interference (other radio transmitters, microwave ovens, etc) reduce your CGNV’s signal quality and coverage area. Ensure that the CGNV and the wireless client are set to use the same wireless mode and SSID (see The Wireless Basic Settings Screen...
  • Page 115: Index

    Hitron CGNV User’s Guide Index Numbers CATV CGNV clients, wireless 802.11b/g/n configuration file connection status, cable conventions, document customer support access control access logs access point accounts, login debugging address, IP default address, IP, local default IP address admin management...
  • Page 116 Hitron CGNV User’s Guide Ethernet cables intrusion detection Ethernet port IP address event logging IP address lease IP address renewal IP address setup IP address, default IP address, format IP address, local IP filtering factory defaults factory reset fast Ethernet...
  • Page 117 Hitron CGNV User’s Guide navigation radio coverage navigation bar radio links network devices, attached reboot network diagnostics reset network number restore and backup RF connector RJ45 connectors routing mode rule, port forwarding overview, GUI SCDMA scheduled website blocking security, wireless...
  • Page 118 Hitron CGNV User’s Guide upstream transmission user interface username username and password WAN connection website blocking, scheduled Wifi MultiMedia Wifi Protected Setup window, main Windows XP wired security wireless access point wireless clients wireless connection wireless networking standards wireless security...
  • Page 119 Hitron CGNV User’s Guide Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies Version 4.2.7.2, 05/2014. Copyright 2014 Hitron Technologies INDEX...

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