Chapter 9 Basic Troubleshooting; Power-Up Error Codes; Table 9-1. Power-Up Error Code Displays - Motorola ASTRO XTS 5000 Basic Service Manual

Chapter 9 Basic Troubleshooting

This section of the manual contains troubleshooting charts and error codes that will help you to
isolate a problem. Level one and two troubleshooting will support only radio alignment,
programming, battery replacement, and knob replacement, and circuit board replacement.
Component-level service information can be found in the "ASTRO XTS 5000 Portable Radios
Detailed Service Manual," Motorola publication number 68P81094C31.
9.1

Power-Up Error Codes

When the radio is turned on (power-up), the radio performs self-tests to determine if its basic
electronics and software are in working order. Problems detected during these tests are presented
as error codes on the radio's display. For non-display radios, the problem will be presented at power-
up by a single, low-frequency tone. The radio should be sent to the depot if cycling power and
reprogramming the code plug do not solve the problem. The presence of an error should prompt the
user that a problem exists and that a service technician should be contacted.
Self-test errors are classified as either fatal or non-fatal. Fatal errors will inhibit user operation; non-
fatal errors will not. Use
Error
Code
01/02 FLASH ROM Codeplug Checksum Non-Fatal Error
01/12 Security Partition Checksum Non-Fatal Error
01/20 ABACUS Tune Failure Non-Fatal Error
01/22 Tuning Codeplug Checksum Non-Fatal Error
01/81 Host ROM Checksum Fatal Error
01/82 FLASH ROM Codeplug Checksum Fatal Error
01/88 External RAM Fatal Error — Note: Not a checksum failure
01/90 General Hardware Failure Fatal Error
01/92 Security Partition Checksum Fatal Error
01/93 FLASHport Authentication Code Failure
01/98 Internal RAM Fail Fatal Error
01/A2 Tuning Codeplug Checksum Fatal Error
02/81 DSP ROM Checksum Fatal Error
02/88 DSP RAM Fatal Error — Note: Not a checksum failure
02/90 General DSP Hardware Failure (DSP startup message not
received correctly)
Table 9-1 to aid in understanding particular power-up error code displays.

Table 9-1. Power-Up Error Code Displays

Description Corrective Action
Reprogram the codeplug
Send radio to depot
Turn the radio off, then on
Send radio to depot
Send radio to depot
Reprogram the codeplug
Send radio to depot
Turn the radio off, then on
Send radio to depot
Send radio to depot
Send radio to depot
Send radio to depot
Send radio to depot
Turn the radio off, then on
Turn the radio off, then on