Panasonic KX-TG2248S Operating Instructions Manual
Panasonic KX-TG2248S Operating Instructions Manual

Panasonic KX-TG2248S Operating Instructions Manual

2.4ghz digital cordless answering system
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2.4GHz Digital Cordless Answering System
Operating Instructions
KX-TG2248S
Model No.
Pulse-or-tone dialing capability
Caller ID Compatible
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 6 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico

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Summary of Contents for Panasonic KX-TG2248S

  • Page 1 Operating Instructions KX-TG2248S Model No. Pulse-or-tone dialing capability Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
  • Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on pages 58-59 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number, then announce the displayed caller’s name.
  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Charge the battery for about 6 hours before initial use (p. 8). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves.
  • Page 4: Table Of Contents

    Recording Mode Cordless Telephone Making Calls ......... . . 22 Answering Calls .
  • Page 5 Recording a Memo Message ......44 Recording Your Telephone Conversation ....44 Remote Operation from a Touch Tone Phone .
  • Page 6: Location Of Controls

    Location of Controls Base unit [ANSWER ON] and Indicator (p. 39) [REPEAT] (p. 42) [GREETING REC] (Record) (p. 19) [GREETING CHECK] (p. 19) NEW MESSAGE Indicator (p. 40) Charge Contacts (p. 9) IN USE/CHARGE Indicator (p. 8) VOLUME [ ], [ ] (p. 17, 19) Display ANSWER ON REPEAT...
  • Page 7: Location Of Controls

    Handset Back side Ringer Indicator (p. 24) Speaker Ringer Indicator (p. 24) Headset Jack (p. 49) ] (TALK/Channel) (p. 22, 23) ] (Speakerphone/Channel) ] (TONE) (p. 37) [FLASH/CALL WAIT] (p. 37, 38) [REDIAL] (p. 23) How to use the soft keys/navigator key Soft keys: Talk 00-00-32...
  • Page 8: Settings

    Fasten the AC adaptor cord. Hook • USE ONLY WITH Panasonic AC ADAPTOR PQLV19 (Order No. PQLV19Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services.
  • Page 9: Battery Information

    If you cleaned the charge contacts and fully charged the battery, but after a few telephone calls, “Recharge battery” is displayed and/or “ flash, the battery needs to be replaced. Please order a new Panasonic HHR-P513 battery at the telephone number shown on page 2. To replace the battery, see page 8.
  • Page 10: Programmable Functions

    Programmable Functions Programming Guidelines This unit has programmable functions. They are selected from the function menu on the display (p. 11). Buttons/Keys Soft keys : work as function keys when a function is displayed above a soft key. When “ ” or “ ” is displayed, you can use the navigator key [ ] or [ ] as a scroll key.
  • Page 11: Function Menu Table

    Useful information: • If Select is pressed while “---(Go back)---” is displayed, the unit will go back to the previous menu mode. If you press the key in the main menu, the unit will exit programming mode. • After programming is complete, the display will return to the main menu or the sub-menu depending on which menu the selected item is located.
  • Page 12: Date And Time

    Programmable Functions Date and Time “ ” flashes on the base unit display if the clock has not been set. Set the clock by following the steps below. Press [MENU]. Scroll to “Date and time” by pressing [ ] or [ ], then press Select.
  • Page 13: Display Language

    Display Language You can select either ENGLISH or SPANISH as the display language. The factory preset is ENGLISH. Press [MENU]. Scroll to “Initial setting” by pressing [ ] or [ ], then press Select. Scroll to “Change language” by pressing [ ] or [ ], then press Select.
  • Page 14: Line Mode

    OFF at the factory. Under normal conditions, cordless phones are limited to a narrowed frequency bandwidth (300Hz to 3.5KHz). Panasonic’s new Voice Enhancer Technology cordless phones are able to simulate a band signal above and below the normal bandwidth limitations.
  • Page 15: Talking Caller Id

    After subscribing to a Caller ID service, the handset will display a caller’s name and phone number (p. 25). Name and telephone number Caller ID service is required. This Talking Caller ID feature allows the unit to announce a displayed caller’s name through the handset and base unit speakers while a call is being received (p.
  • Page 16: Lcd Contrast

    Programmable Functions LCD Contrast You can select the handset LCD contrast (5 levels). The factory preset is level 3. Press [MENU]. Scroll to “Initial setting” by pressing [ ] or [ ], then press Select. Press Select at “LCD contrast”. Select the desired contrast by pressing [ ] or [ ].
  • Page 17: Ringer Volume

    Ringer Volume You can select the handset or base unit ringer volume HIGH, MEDIUM, LOW or OFF. The factory preset is HIGH. If set to OFF, the handset or base unit will not ring and a caller’s name will not be announced even if the Talking Caller ID feature is ON (p.
  • Page 18: Ringer Tone

    Programmable Functions Ringer Tone You can select one of 6 ringer tones for external calls on the handset and the base unit. The factory preset is 1. Press [MENU]. Press Select at “Ringer setting”. Scroll to “Ringer tone” by pressing [ ] or [ ], then press Select.
  • Page 19 To record a greeting message Sample greeting message “Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.” Press [GREETING REC]. • “To record greeting, press RECORD again” is heard.
  • Page 20: Caller's Recording Time

    Preparing the Answering System Pre-recorded greeting If you do not record a greeting (p. 19), one of two greetings will be played when a call is received, depending on the caller’s recording time (see below). To check the pre-recorded greeting, press [GREETING CHECK]. •...
  • Page 21: Number Of Rings

    Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”. Follow steps 1 to 3 of “Caller’s Recording Time”...
  • Page 22: Making Calls

    Making Calls Handset Press [ • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the handset on the base unit.
  • Page 23 To dial after confirming the entered number Enter a phone number. 3334444 Clear Pause • If you misdial, press Clear. Enter the correct number. • If a pause is required for dialing, press Pause where needed (p. 38). • To cancel, press [OFF]. Press [ ] or [ To hang up, press [OFF] or...
  • Page 24: Answering Calls

    Making Calls To adjust the receiver/speaker volume while talking 3 levels (HIGH, MEDIUM and LOW) are available for the receiver and 6 levels for the speaker. To increase volume, press To decrease volume, press • The display shows the current volume setting. •...
  • Page 25: Caller Id Service

    Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, the caller’s name and phone number will be displayed and recorded in the Caller List. How caller information is displayed and a caller’s name is...
  • Page 26: Using The Caller List

    • If you subscribe to a Distinctive Ring Service (IDENTA-RING for example) from your telephone company with 2 or 3 consecutive rings, your unit may mute one or more of the rings in order to announce the name of the caller.
  • Page 27: Viewing The Caller List

    Viewing the Caller List Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. To search from the most recent call, press [ ]. To search from the oldest call, press [ ]. •...
  • Page 28: Editing The Caller's Phone Number

    Area code 1– Area code • The order in which patterns depends on how the telephone number is displayed in step 2. To continue with making a call from the Caller List, press [ To continue with storing the number in the phone book, press Save.
  • Page 29: Caller Id Number Auto Edit Feature

    Caller ID Number Auto Edit Feature There are 3 patterns of phone number ( , your phone to automatically edit an in-coming Caller ID number into a pattern of your choice, and display the Caller ID number with that pattern. After this feature is activated, Caller ID numbers coming from specific area codes (201, for example), from which the Caller ID numbers have been chosen to follow the desired pattern (7-digit pattern, for example), will be automatically edited from...
  • Page 30: Storing Caller Information In The Phone Book

    Using the Caller List Storing Caller Information in the Phone Book Handset Callers’ names and phone numbers that are in the Caller List can be stored in the phone book. Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. Scroll to the desired caller by pressing [ ] or [ ].
  • Page 31: Erasing Caller Information

    Erasing Caller Information To erase a specific caller Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. Scroll to the desired caller by pressing [ ] or [ ], then press Erase. •...
  • Page 32: Phone Book

    Phone Book You can store up to 50 names and phone numbers in the handset phone book. All phone book items are sorted alphabetically. You can make a call by selecting a name on the handset display. Storing Names and Numbers Press Phone book.
  • Page 33: Selecting Characters To Enter Names

    Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Characters Keys # & ’ ( ) , – . / 1 a b c A B C 2 d e f D E F 3 g h i G H I 4...
  • Page 34: Dialing From The Phone Book

    Phone book items are sorted in the following order: Alphabet letters (Alphabetical) Space & ’ ( ) , – . / Telephone numbers (If no name is stored) Press Call, [ ] or [ • The displayed phone number is dialed.
  • Page 35: Editing An Item In The Phone Book

    Editing an Item in the Phone Book Press Phone book to enter the phone book. Press Search. Scroll to the desired item by pressing [ ] or [ ], then press Select. • To search for the item by initial, see page 34. Press Edit.
  • Page 36: Intercom

    Intercom Handset Base Unit A 2-way intercom can be set up between the base unit and the handset. Paging the base unit from the handset Handset: Press [MENU]. Handset: Scroll to “Intercom” by pressing Select. Base unit: When the other party’s voice is heard after the beeps, answer using the MIC.
  • Page 37: Special Features

    • Call waiting service cannot be used when: — the Answering System is responding to a call, or — a parallel connected telephone is in use. • If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID...
  • Page 38: Using The Pause Key

    FLASH Button Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or access optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the following operations: — temporary tone dialing, or —...
  • Page 39: Automatic Answering Operation

    Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. When the handset is on the base unit, the Ringer indicator on the handset will flash to indicate a message is being recorded. •...
  • Page 40: Listening To Messages

    Listening to Messages You can see the total number of recorded messages on the base unit display. When new messages have been recorded, the NEW MESSAGE indicator flashes. Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p.
  • Page 41: Using The Handset (Remote Operation)

    Using the Handset (Remote Operation) To play back messages Press [MENU]. Scroll to “Message play” by pressing [ ] or [ ], then press Select. • The unit announces the number of new messages and only new messages are played back. •...
  • Page 42 Listening to Messages During playback To adjust the speaker volume To slow down the playback speed (Slow Talk Message Playback) To repeat a message To skip message To stop playback For Caller ID service users (p. 25) During playback, when the handset is on the base unit, the handset display will show the name and/or number of the caller whose message is being played.
  • Page 43: Erasing Messages

    Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 3 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” is displayed on the base unit. FULL —the ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages.
  • Page 44: Recording A Memo Message

    • If you press [ ] or [ stopped. Many states have imposed regulations on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information.
  • Page 45: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 46). • To skip the voice menu and operate the unit directly, see page 47. Summary of remote operation Call your unit from a touch tone phone.
  • Page 46: Voice Menu

    Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press 2 for other functions. Press [2].
  • Page 47: Direct Remote Operation

    • The Answering System will be turned on. Hang up or enter the remote code for other options. • When turning on the Answering System using a rotary or pulse service telephone, you cannot enter the remote code for other options.
  • Page 48: Wall Mounting

    To Power Outlet Connect the telephone line cord. Mount the unit, then slide down. • Raise the antenna. • Fasten the telephone line cord to prevent it from being disconnected. Hooks To charge the handset battery: Fix the charge contacts ( and fit the handset hole into the...
  • Page 49: Belt Clip

    To attach the belt clip Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2.
  • Page 50: Direct Commands

    Direct Commands Handset After pressing [MENU], you can also program menu items by direct commands ([0] to [9]) instead of using the soft keys. Ringer setting Ringer volume [0] : [1] : [2] : Medium [3] : High Ringer tone [1] [6] –...
  • Page 51: Troubleshooting

    Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller • The caller requested not to send his/her Caller ID information (p. 25).
  • Page 52: Answering System

    Troubleshooting Problem The handset display exits the Caller List or phone book. You cannot page the handset or base unit. You cannot have a conversation using the headset. Answering System Problem The Answering System is on, but incoming messages are not recorded.
  • Page 53 Problem You cannot operate the Answering System with the handset. While recording a greeting message, the unit starts to ring and stops recording. During playback, the unit starts to ring and stops playback. Caller ID information is not displayed during message playback (p.
  • Page 54 ” • Install a new battery (p. 8). • This is normal. • Call our customer call center at 1-800-211-PANA(7262). • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY • Check the settings (p. 8–9).
  • Page 55: Openlcr Service For Caller Iq Feature

    • If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC.
  • Page 56: Downloading Phone Book Data

    openLCR Service for Caller IQ Feature Downloading Phone Book Data To create your phone book, go to the openLCR web site to update your phone book, then download the data to your unit. Accessing the openLCR web site can be done from any computer with Internet access.
  • Page 57: Information Download

    4. Start again from step 1 (“To download the phone book data from openLCR” on page 56). • You cannot access the openLCR server if a telephone or fax machine on the same phone line is in use. • While the unit is downloading the data from openLCR, the Call Waiting Service cannot be used.
  • Page 58: Important Safety Instructions

    openLCR Service for Caller IQ Feature To view information Press [MENU]. Scroll to “Caller IQ” by pressing [ ] or [ ], then press Select. Press Yes at “View Info.?”. • The items of information which you selected on the web are displayed. Scroll to the desired information by pressing [ ] or [ ].
  • Page 59: Save These Instructions

    11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized servicenter when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12.
  • Page 60: Fcc And Other Information

    The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
  • Page 61 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
  • Page 62 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...
  • Page 63: Index

    Installation, Battery ....8 Installation, Telephone Line Cord . . . 8 Intercom call ....36 Intercom paging .
  • Page 64 Answering System ... . . 52 Troubleshooting, Cordless telephone ... . 51 Troubleshooting, General..53 Voice Enhancer Technology .
  • Page 65: Warranty

    Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
  • Page 66: Customer Services Directory

    Accessory Purchases: 1-800-332-5368 (Customer Orders Only) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST) (Visa, MasterCard, Discover Card, American Express, Check) Matsushita Electric of Puerto Rico, Inc.
  • Page 67: Specifications

    Specifications s Base unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 80 mm x 173 mm x 206 mm Mass (Weight): s Handset Power Supply: Frequency: Dimensions (H x W x D): Approx. 246 mm x 52 mm x 41 mm Mass (Weight): Security Codes: s Dialing Mode:...
  • Page 68 Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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