5.8 ghz digital cordless answering system 5.8 ghz expandable digital cordless answering system with two/three handsets 5.8 ghz digital cordless answering system with three/four handsets (70 pages)
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Model No. KX-TG2258PW Pulse-or-tone dialing capability KX-TG2258S Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
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Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 63 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number, then announce the displayed caller’s name.
For Best Performance Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Charge the battery for about 6 hours before initial use (p. 8). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves.
Fasten the AC adaptor cord. Hook • USE ONLY WITH Panasonic AC ADAPTOR PQLV19 (Order No. PQLV19Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services.
If you cleaned the charge contacts and fully charged the battery, but after a few telephone calls, “Recharge battery” is displayed and/or “ flash, the battery needs to be replaced. Please order a new Panasonic HHR-P513 battery at the telephone number shown on page 2. To replace the battery, see page 8.
Programmable Functions Programming Guidelines This unit has programmable functions. They are selected from the function menu on the display (p. 11). Buttons/Keys Soft keys : work as function keys when a function is displayed above a soft key. When “ ” or “ ” is displayed, you can use the navigator key [ ] or [ ] as a scroll key.
Useful information: • If Select is pressed while “---(Go back)---” is displayed, the unit will go back to the previous menu mode. If you press the key in the main menu, the unit will exit programming mode. • After programming is complete, the display will return to the main menu or the sub-menu depending on which menu the selected item is located.
Programmable Functions Date and Time “ ” flashes on the base unit display if the clock has not been set. Set the clock by following the steps below. Press [MENU]. Scroll to “Date and time” by pressing [ ] or [ ], then press Select.
Display Language You can select either ENGLISH or SPANISH as the display language. The factory preset is ENGLISH. Press [MENU]. Scroll to “Initial setting” by pressing [ ] or [ ], then press Select. Scroll to “Change language” by pressing [ ] or [ ], then press Select.
OFF at the factory. Under normal conditions, cordless phones are limited to a narrowed frequency bandwidth (300Hz to 3.5KHz). Panasonic’s new Voice Enhancer Technology cordless phones are able to simulate a band signal above and below the normal bandwidth limitations.
To turn the mode ON while talking, press (VE). • “ ” is displayed. • Each time you press (VE), the mode will change to ON or OFF. Talking Caller ID After subscribing to a Caller ID service, the handset will display a caller’s name and phone number (p.
Programmable Functions LCD Contrast You can select the handset LCD contrast (5 levels). The factory preset is level 3. Press [MENU]. Scroll to “Initial setting” by pressing [ ] or [ ], then press Select. Press Select at “LCD contrast”. Select the desired contrast by pressing [ ] or [ ].
Ringer Volume You can select the handset or base unit ringer volume HIGH, MEDIUM, LOW or OFF. The factory preset is HIGH. If set to OFF, the handset or base unit will not ring and a caller’s name will not be announced even if the Talking Caller ID feature is ON (p.
Programmable Functions Ringer Tone You can select one of 6 ringer tones for external calls on the handset and the base unit. The factory preset is 1. Press [MENU]. Press Select at “Ringer setting”. Scroll to “Ringer tone” by pressing [ ] or [ ], then press Select.
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To record a greeting message Sample greeting message “Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.” Press [GREETING REC]. • “To record greeting, press RECORD again” is heard.
Preparing the Answering System Pre-recorded greeting If you do not record a greeting (p. 19), one of two greetings will be played when a call is received, depending on the caller’s recording time (see below). To check the pre-recorded greeting, press [GREETING CHECK]. •...
Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”. Follow steps 1 to 3 of “Caller’s Recording Time”...
Making Calls Using the Handset Press [ • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the handset on the base unit.
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To dial after confirming the entered number Enter a phone number. 3334444 Clear Pause • If you misdial, press Clear. Enter the correct number. • If a pause is required for dialing, press Pause where needed (p. 41). • To cancel, press [OFF]. Press [ ] or [ To hang up, press [OFF] or...
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Making Calls To adjust the receiver/speaker volume while talking 3 levels (HIGH, MEDIUM and LOW) are available for the receiver and 6 levels for the speaker. To increase volume, press To decrease volume, press • The display shows the current volume setting. •...
Using the Base Unit Press [SP-PHONE]. • The SP-PHONE indicator lights. Dial a phone number. When the other party answers, talk into the MIC (microphone). To hang up, press [SP-PHONE]. • The indicator light goes out. • To switch to the handset while using the base unit speakerphone: —...
Answering Calls When a call is received, the unit rings and “Incoming call” is displayed, and the Ringer indicator on the handset and the IN USE/CHARGE indicator on the base unit flash rapidly. If you subscribe to a Caller ID service, see page 27. Handset Press [ ] or [...
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, the caller’s name and phone number will be displayed and recorded in the Caller List. How caller information is displayed and a caller’s name is announced when a call is received When a call comes in, the unit will ring and caller ID information will be received.
Caller ID Service Using the Talking Caller ID feature: • To use this feature, you need to subscribe to Caller ID service. For further information, please contact your telephone company. • If a caller dialed from an area which does not provide a name display service, the unit will announce “Call from out of area”, “Call from private caller”, “Call from long distance”...
Viewing the Caller List Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. To search from the most recent call, press [ ]. To search from the oldest call, press [ ]. •...
Using the Caller List Editing the Caller’s Phone Number You can edit a phone number in the Caller List to call it back or store it in the phone book. Caller ID Number Auto Edit Feature (p. 31) This feature allows the unit to edit a Caller ID number into one of 3 patterns automatically in the Caller List.
Caller ID Number Auto Edit Feature There are 3 patterns of phone number ( , your phone to automatically edit an in-coming Caller ID number into a pattern of your choice, and display the Caller ID number with that pattern. After this feature is activated, Caller ID numbers coming from specific area codes (201, for example), from which the Caller ID numbers have been chosen to follow the desired pattern (7-digit pattern, for example), will be automatically edited from...
Using the Caller List Storing Caller Information in the Phone Book Handset Callers’ names and phone numbers that are in the Caller List can be stored in the phone book. Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. Scroll to the desired caller by pressing [ ] or [ ].
Erasing Caller Information To erase a specific caller Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. Scroll to the desired caller by pressing [ ] or [ ], then press Erase. •...
Phone Book You can store up to 50 names and phone numbers in the handset phone book. All phone book items are sorted alphabetically. You can make a call by selecting a name on the handset display. Storing Names and Numbers Press Phone book.
Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Characters Keys # & ’ ( ) , – . / 1 a b c A B C 2 d e f D E F 3 g h i G H I 4...
Phone Book Dialing from the Phone Book Press Phone book to enter the phone book. Press Search. Scroll to the desired item. To scroll down, press . To scroll up, press Phone book items are sorted in the following order: Alphabet letters (Alphabetical) Space &...
Editing an Item in the Phone Book Press Phone book to enter the phone book. Press Search. Scroll to the desired item by pressing [ ] or [ ], then press Select. • To search for the item by initial, see page 36. Press Edit.
Intercom Handset Base Unit A 2-way intercom can be set up between the base unit and the handset. Paging the base unit from the handset Handset: Press [MENU]. Handset: Scroll to “Intercom” by pressing Select. Base unit: When the other party’s voice is heard after the beeps, answer using the MIC.
Transferring a Call You can transfer a call between the handset and the base unit. From the handset to the base unit Handset: During a call, press Hold. Talk 00-00-32 (VE) Hold • The call is put on hold. Handset: Press Intercom.
Each time you place the handset on the base unit, the unit automatically selects one of a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user. Temporary Tone Dialing (For Rotary or Pulse Service Users) Press (TONE) before entering access numbers which require tone dialing.
Using the PAUSE Key (For PBX Line/Long Distance Calls) We recommend you press Pause or P if a pause is required to dial with a PBX or to make a long distance call. Ex. Line access number [9] (PBX) Pause •...
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. When the handset is on the base unit, the Ringer indicator on the handset will flash to indicate a message is being recorded. •...
Listening to Messages You can see the total number of recorded messages on the base unit display. When new messages have been recorded, the NEW MESSAGE indicator flashes. Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p.
Listening to Messages Using the Handset (Remote Operation) To play back messages Press [MENU]. Scroll to “Message play” by pressing [ ] or [ ], then press Select. • The unit announces the number of new messages and only new messages are played back. •...
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During playback Base unit or Handset: To adjust the speaker volume To increase volume, press [ ]. To decrease volume, press [ ]. • You can also adjust the receiver volume on the handset. To slow down the Base unit: Press [MESSAGE/SLOW TALK]. playback speed Handset: Press [3].
Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 3 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” is displayed on the base unit. FULL —the ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages.
Recording a Memo Message Base Unit You can record your own voice memo message for up to 3 minutes in memory. Press [MEMO/2WAY REC]. After the long beep, talk clearly, 20 cm (8 inches) away from the MIC. • The base unit display shows the elapsed recording time.
Remote Operation from a Touch Tone Phone You can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 49). • To skip the voice menu and operate the unit directly, see page 50. Summary of remote operation Call your unit from a touch tone phone.
Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press 2 for other functions. Press [2].
Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end remote operation, hang up anytime. Direct commands [4] : Plays back new messages.
Wall Mounting This unit can be mounted on a wall phone plate. Push the hook and turn it around. Turn the hook until a click is heard. Press the tabs in the direction of the arrows ( ), then remove the wall mounting adaptor ( Connect the AC adaptor.
To attach the belt clip Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2.
Direct Commands Handset After pressing [MENU], you can also program menu items by direct commands ([0] to [9]) instead of using the soft keys. Ringer setting p. 17 Ringer volume Medium High p. 18 Ringer tone [1] [6] – tone pattern 1–6 p.
Troubleshooting Cordless Telephone Problem “No link to base. Place on cradle and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or base unit does not ring. The handset display is blank.
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Problem The unit does not display the caller’s name and/or phone number. The handset display exits the Caller List or phone book. You cannot page the handset or base unit. You cannot have a conversation using the headset. Answering System Problem The Answering System is on, but incoming messages are...
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Troubleshooting Problem “ ” is displayed and the FULL ANSWER ON indicator flashes rapidly. No new messages are recorded. You cannot operate the Answering System with the base unit. You cannot operate the Answering System from a touch tone phone. You cannot operate the Answering System with the handset.
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General Problem The unit does not work. The unit does not announce the displayed caller’s name. The unit does not announce the displayed caller’s name properly. Previously programmed information is erased. “Recharge battery” is displayed, “ ” flashes or the unit beeps intermittently. You charged the battery fully, but “Recharge battery”...
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For more information about Caller IQ Cause & Remedy • Call our customer call center at 1-800-211-PANA(7262). • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY • Check the settings (p. 8–9).
• If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC.
openLCR Service for Caller IQ Feature Downloading Phone Book Data To create your phone book, go to the openLCR web site to update your phone book, then download the data to your unit. Accessing the openLCR web site can be done from any computer with Internet access.
openLCR Service for Caller IQ Feature • If the handset beeps 3 times and “Download incomplete. Phone book full.” is displayed, some items cannot be stored in the phone book. Store items by following the steps below. 1. Erase items which do not exist on the web from the phone book of the unit (p. 37). 2.
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openLCR Service for Caller IQ Feature To view information Press [MENU]. Scroll to “Caller IQ” by pressing [ ] or [ ], then press Select. Press Yes at “View Info.?”. • The items of information which you selected on the web are displayed. Scroll to the desired information by pressing [ ] or [ ].
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
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TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
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• If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...
Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
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Accessory Purchases: 1-800-332-5368 (Customer Orders Only) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST) (Visa, MasterCard, Discover Card, American Express, Check) Matsushita Electric of Puerto Rico, Inc.
Specifications s Base unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 80 mm x 173 mm x 206 mm Mass (Weight): s Handset Power Supply: Frequency: Dimensions (H x W x D): Approx. 246 mm x 52 mm x 41 mm Mass (Weight): Security Codes: s Dialing Mode:...
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Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.