Helmer iBX080 Maintenance Service Manual

Helmer iBX080 Maintenance Service Manual

Compartmental access refrigerator
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Compartmental Access Refrigerator
Maintenance & Service Manual
HELMER SCIENTIFIC
14400 Bergen Boulevard
Noblesville, IN 46060 USA
PH +1.317.773.9073
FAX +1.317.773.9082
USA and Canada 800.743.5637
360179-A/B
ISO 13485 CERTIFIED

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  • Page 1 Compartmental Access Refrigerator Maintenance & Service Manual HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville, IN 46060 USA PH +1.317.773.9073 FAX +1.317.773.9082 USA and Canada 800.743.5637 360179-A/B ISO 13485 CERTIFIED...
  • Page 2: Notes And Disclaimers

    Helmer Scientific. Helmer Scientific assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this material. For the purpose of clarity, Helmer Scientific considers only the most recent revision of this document to be valid.
  • Page 3: Table Of Contents

    Contents Notes and Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Section I: General Information .
  • Page 4 8 i .C³ Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 ®...
  • Page 5 Section IV: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 11 Troubleshooting .
  • Page 6: Section I: General Information

    Intended Audience This manual is intended for use by end users of the Compartmental Access System which consists of the iBX080 refrigerator, ACX001 Access Console, and CCX001 Consumable Cart. For information on how to use the BloodTrack Courier software which runs on the BloodTrack Kiosk and provides blood product ®...
  • Page 7: Product Labels

    ► Proceed with caution when adding and removing samples from the refrigerator. ► Use supplied power cord only. ► Using the equipment in a manner not specified by Helmer Scientific may impair the protection provided by the equipment. ► Decontaminate parts prior to sending for service or repair. Contact Haemonetics Corporation ®...
  • Page 8: Compliance

    3 .4 Manufacturer Helmer Scientific is the manufacturer as defined in 93/42/MDD of the iBX080 and for which the CE mark on the cover of this manual applies. Haemonetics Corporation is the manufacturer as defined in 93/42/MDD of the BloodTrack Courier software ®...
  • Page 9 General Information The iBX080 information is displayed on the product specification label located on the top of the Compartmental Access Refrigerator next to the electrical box. The model information is also displayed on a label in the chamber on the upper right side wall.
  • Page 10: Section Ii: Installation & Configuration

    Installation & Configuration Section II: Installation & Configuration Location Requirements ► Meets the limits specified for ambient temperature (15 °C to 32 °C) and relative humidity (80% for temperatures up to 31 °C, decreasing linearly to 50% at 40 °C). ► Is clear of direct sunlight, high temperature sources, heating vents, and air conditioning vents.
  • Page 11: Attach The Access Console To The Compartmental Access Refrigerator

    Installation & Configuration 6 .3 .1 Attach the Access Console to the Compartmental Access Refrigerator The Access Console is shipped with mounting brackets installed. Screws will be included NOTE with the accessory package. The Access Console is heavy. When attaching the Access Console to the CAUTION Compartmental Access Refrigerator, two people are required for a team lift.
  • Page 12 Installation & Configuration d . Hand-thread four screws in the Access Console bezel and into the corresponding threaded holes. on the HaemoBank™ bezel . Attach Access Console bezel to Compartmental Access Refrigerator bezel e . Using a screwdriver, tighten the four screws. Hand-thread four screws in the Compartmental Access Refrigerator bezel and into the corresponding threaded holes on the Access Console bezel.
  • Page 13: Place The Consumable Cart

    Installation & Configuration ► Amperage for printer should not exceed 2.5 A. CAUTION Printer is not included with the Compartmental Access System. NOTE Place the printer in the Access Console drawer. Open printer drawer and attach the cables provided to the printer. Cables provided for printer 6.3.2 Place the Consumable Cart...
  • Page 14 Installation & Configuration Attach the flat bracket to the bottom front of the cart. Hand-thread one (1) thumb screw and tighten. Attach flat bracket to cart Roll the cart next to the Compartmental Access Refrigerator. Attach the two (2) L brackets to the Compartmental Access Refrigerator. Hand-thread one (1) screw through the L bracket into the threaded hole in the Compartmental Access Refrigerator.
  • Page 15: Attach The Access Console To A Wall

    Installation & Configuration Attach waste basket to Consumable Cart. Attach waste basket to cart Close and lock the door. 6 .3 .3 Attach the Access Console to a Wall A wall mounting kit is required to attach the Access Console to the wall. Refer to the instructions included with the wall mounting kit for installation information.
  • Page 16: Connect Ac Power Cord And Ethernet Cable For Access Console

    Installation & Configuration Using a #2 Phillips screwdriver, connect remote alarm wires to appropriate terminals, according to requirements for your alarm system. Use a cable tie to relieve strain on alarm wires (if necessary). Remote alarm terminals (circled) Connect AC Power Cord and Ethernet Cable for Access Console Confirm the Compartmental Access Refrigerator is at room temperature.
  • Page 17 Installation & Configuration Route both cables through the holes in the Access Console and through the holes in the Compartmental Access Refrigerator compartment. ► Holes are located on the side of the Compartmental Access Refrigerator, at the top Holes for cable routing Connect the opposite end of the Access Console power cord to the grey receptacle on the Compartmental Access Refrigerator.
  • Page 18: Connect Ac Power Cord For Compartmental Access Refrigerator

    Installation & Configuration Connect AC Power Cord for Compartmental Access Refrigerator The Detachable AC Power Cord for the refrigerator is shipped in the accessory box NOTE included in the top of the Compartmental Access Refrigerator. Connect the Compartmental Access Refrigerator AC power cord to the receptacle on top of the refrigerator. Connect the Compartmental Access Refrigerator AC power cord to a grounded outlet meeting the electrical requirements stated in Section I, Item 4.
  • Page 19: Power-Up Access Console Backup Battery

    Installation & Configuration If AC power is lost, the monitoring system will automatically disable some features to NOTE prolong battery power. Data collection will continue until battery power is depleted. 6.7.2 Power-up Access Console Backup Battery Backup power is available when the main Compartmental Access Refrigerator AC power NOTE is turned on.
  • Page 20: Air Probe

    Installation & Configuration 7.1.1 Air Probe The air probe is located in the back of the unit near the PC boards behind the compartment assembly. 7.1.2 Upper Chamber Probe The upper chamber probe is located in the top right corner of the Compartmental Access Refrigerator chamber.
  • Page 21: Chart Recorder Access

    Installation & Configuration 7 .2 .1 Chart Recorder Access Open door by pressing and releasing the door. Chart recorder door 7.2.2 Install Chart Paper Press and hold C button. When stylus begins to move left, release button. The LED flashes. When stylus stops moving, remove chart knob then move knob up and away.
  • Page 22: Control System

    Installation & Configuration i .C³ Control System ® The Compartmental Access System is equipped with the i.C³ monitoring and control system. The i.C³ system combines temperature control and monitoring into a single user interface. ► Please refer to the i.C User Guide for Compartmental Access Refrigerators NOTE ®...
  • Page 23: Settings

    Installation & Configuration The table indicates if an alarm is audible (A), visual (V), or sent through the remote alarm interface (R). Alarm Alarm Type High Temperature A, V, R Low Temperature A, V, R Air Temperature A, V, R Compressor Temperature A, V, R Door Open (Time)
  • Page 24: Sensor Calibration

    Installation & Configuration 8 .3 .1 .1 Temperature Setpoint ► Default chamber temperature setpoint is 4.0 ºC. NOTE ► Setpoint can be changed from the i.C and from the Haemonetics BloodTrack ® ® interface. The temperature setpoint is the desired temperature of the HaemoBank™ for stored product. Change the temperature setpoint if: ► Your organization requires a chamber temperature other than 4.0 ºC Perform the following:...
  • Page 25: Change Sensor Calibration Offset Values

    Installation & Configuration 8.4.2 Change Sensor Calibration Offset Values ► Contact Haemonetics Corporation BloodTrack Customer Support for instructions on   NOTE changing sensor calibration offset values. 8 .5 Factory Default Settings Factory settings may be simultaneously returned to factory default values. ►...
  • Page 26: Restore Factory Default Settings

    Maintenance & Service Alarm Settings Restored Value Upper Probe Low Temperature (Setpoint) 2.0 ºC Upper Probe Low Temperature (Time Delay) 0 minutes Air Probe High Temperature (Setpoint) 14.0 ºC Air Probe High Temperature (Time Delay) 3 minutes Air Probe Low Temperature (Setpoint) -6.0 ºC Air Probe Low Temperature (Time Delay) 3 minutes...
  • Page 27: Section Iii: Maintenance & Service

    Maintenance & Service Section III: Maintenance & Service Review all safety instructions prior to performing maintenance. Refer to Section I, CAUTION Item 2. ► Before performing maintenance, protect items in HaemoBank™ from extended NOTICE exposure to adverse temperature. ► Allow HaemoBank™ to stabilize at setpoint after performing service or after the door has remained open for an extended period of time.
  • Page 28: Manual Chamber Alarm Test

    Maintenance & Service Touch Home, Temperature Alarm Test. Touch High Alarm Test. ► The “Peltier Test Probe Warming” message is displayed ► When displayed temperature reaches the alarm setpoint, the temperature reading turns red ► When completed, the “High Alarm Test Passed!” message is displayed Touch Home.
  • Page 29: Power Failure Alarm Test

    Touch + on the Door Open (Time) spin box to change the value to the original setting. Touch Home. Upgrade System Firmware Helmer may occasionally issue updates for the i.C³ firmware. Follow the upgrade instructions included with the firmware update. 9 .3 Test and Replace Backup Batteries 9 .3 .1...
  • Page 30: Replace The I.c 3 ® Monitoring System / Access Control Backup Battery

    Maintenance & Service Test the battery: Switch the AC ON/OFF switch OFF. ► i.C³ screen should continue to display information with reduced brightness ► The battery icon will appear on the screen ► If the Low Battery alarm activates, or the display is blank, replace the battery Switch the AC ON/OFF switch ON.
  • Page 31: Check The Chart Recorder Backup Battery (If Installed)

    Maintenance & Service Replace the battery: Switch the Access Console battery ON/OFF switch OFF. 2 . Switch the AC ON/OFF switch OFF . 3 . Using a #2 Phillips screwdriver, remove the screws (9) from the top cover of the Access Console. Access Console (screw locations) Do not remove screws that secure top mounting bracket to HaemoBank™.
  • Page 32: Replace The Chart Recorder Backup Battery

    Maintenance & Service 9 .3 .6 Replace the Chart Recorder Backup Battery A replacement battery is available from Haemonetics Corporation BloodTrack Customer ® ® NOTE Support. Order Part number 120218 Replace the battery: Open the chart recorder door by pressing and releasing the door. Remove the battery from the battery holder.
  • Page 33: Inspect And Secure Electrical Wiring And Terminals

    Maintenance & Service 9 .5 Inspect and Secure Electrical Wiring and Terminals Disconnect HaemoBank™ from AC power when inspecting and securing wiring terminals. WARNING Required tools: ► #2 Phillips screwdriver ► small blade screwdriver ► 4’ ladder or step stool Inspect components and secure terminals: Switch the Compartmental Access Refrigerator and Access Console battery ON/OFF switches OFF.
  • Page 34: Clean The Compartmental Access Refrigerator And Access Console

    Maintenance & Service 9 .6 Clean the Compartmental Access Refrigerator and Access Console 9 .6 .1 Compartmental Access Refrigerator Condenser Grill In environments where the Compartmental Access Refrigerator is exposed to excessive NOTICE lint or dust, condenser grill may require cleaning more frequently than stated in preventive maintenance schedule.
  • Page 35: Door Gaskets

    Maintenance & Service Clean painted interior surfaces: Apply mild detergent solution to the painted interior surfaces. Using a cotton cloth, wipe the interior surfaces dry. Clean stainless steel interior surfaces: Apply general-purpose laboratory cleaner to the stainless steel interior surfaces. Using a cotton cloth, wipe the interior surfaces dry.
  • Page 36: I.c³ Touchscreen

    Maintenance & Service 9 .6 .8 i .C³ Touchscreen ® The i.C³ touchscreen is sensitive to excessive pressure when touched. Use light NOTICE pressure when cleaning the touchscreen. Required tools: ► Soft cotton cloth Clean the screen: Using a soft cotton cloth, wipe the screen clean. ®...
  • Page 37: Service

    Full initial refrigerant charge varies by model and power requirements, which can be found on the product specification label. Power Design Pressures Model Initial Charge Requirements iBX080 115 V, 60 Hz, 10.1 oz. (286 g) low 88 psig 230 V, 50/60 Hz high 186 psig 10 .2 Replace Chamber LED Lamp Strip Switch the AC ON/OFF switch OFF when replacing the lamp strip.
  • Page 38: Maintaining Tray Assembly

    Maintenance & Service 10 .3 Maintaining Tray Assembly 10 .3 .1 Remove and Install a Tray and Cover Please refer to the BloodTrack Courier User Guide for details on preparing the ® NOTICE HaemoBank™ refrigerator for service. Remove a tray: Open the exterior door, unlock, and rotate the Bypass Release handle counterclockwise 90 degrees.
  • Page 39 Maintenance & Service Insert the tray cover into the compartment location, on top of the tray. Insert tray cover Posts oriented upward; tabs engaged in slots ► The posts on the tray cover must be oriented upward ► The tabs on the rear of the tray cover should engage the corresponding slots on the back of the tray Lower the front edge of the tray cover.
  • Page 40: Replace Tray Bumpers

    Maintenance & Service 10 .3 .2 Replace Tray Bumpers ► Refer to Section III, Part 10.3 for instructions in removing the tray from the NOTE compartment assembly. ► Only use tray bumpers supplied with the Compartmental Access Refrigerator. The use of non-Compartmental Access Refrigerator tray bumpers may allow the tray to be removed without following the proper protocols of the BloodTrack system.
  • Page 41: Section Iv: Troubleshooting

    Troubleshooting Section IV: Troubleshooting Troubleshooting Rear door must remain shut and locked while unit is in operation to protect the integrity of WARNING stored product. Review all safety instructions prior to troubleshooting. Refer to Section I, Item 2. CAUTION For service information or to order replacement parts, contact Haemonetics Corporation ...
  • Page 42: Check Proximity Sensor Status

    Troubleshooting 11.1.3 Check Proximity Sensor Status The “reed switch” LED indicates the status of the tray proximity sensor. Each proximity sensor connector includes a status LED (labeled “REED_1”, “REED_2”, “REED_3”, or “REED_4”). REED_3 with LED illuminated ► If the “REED_1”, “REED_2”, “REED_3”, or “REED_4” LED is on, the proximity sensor status LED is indicating that a tray is detected in the compartment location.
  • Page 43: Check Voltage Conversion Status

    Troubleshooting 11 .1 .5 Check Voltage Conversion Status The circuit board includes multiple LEDs to indicate whether the board is receiving and converting voltages to support multiple components on the board. LED1, LED2 and LED3 illuminated ► If the “LED1” LED is on, then the board is receiving 24 V power. ► If the “LED2”...
  • Page 44: Initiate Diagnostic Mode

    Troubleshooting 11 .2 Initiate Diagnostic Mode The circuit board includes buttons which initiate a diagnostic mode. While diagnostic mode is initiated, the functions for each compartment location can be tested. When the circuit board is in diagnostic mode, the board will not recognize inputs from the BloodTrack touchscreen/computer.
  • Page 45: Network Communications Reference Guide

    Troubleshooting 11.3 Network Communications Reference Guide ® 11 .3 .1 BloodTrack Interfaces The i.C user interface is in 1 of 3 states at all times. Please refer to the table below for BloodTrack ® access levels for each i.C state. Communication State Screens BloodTrack®...
  • Page 46: General Operation Problems

    Troubleshooting 11.4 General Operation Problems Problem Possible Cause Action The exterior door Debris in the hinges ► Confirm the hinges are free of debris. Clean the does not open easily. hinges if necessary. Door hinges are not ► Using a general-purpose grease, lubricate the lubricated pivots in the hinges.
  • Page 47: Chamber Temperature Problems

    Troubleshooting 11.5 Chamber Temperature Problems Problem Possible Cause Action The chamber Probe bottle is empty, ► Check the level of product simulation solution in the temperature displayed or the amount of bottle. Refill the bottle if necessary. is higher or lower solution is too low than the actual Upper chamber probe...
  • Page 48 Troubleshooting Problem Possible Cause Action The compressor runs Compartmental ► Confirm the setpoint is set within the operating continuously. Access Refrigerator range and change it if necessary (refer to Section setpoint is set too low II, Item 8 .3 .1). ►...
  • Page 49 Troubleshooting Problem Possible Cause Action The chamber Upper chamber probe ► Refill bottle if necessary (refer to Section II, Item temperature does bottle is not at proper 7 .1 .2). not stabilize at the solution level Compartmental ► Confirm the Compartmental Access Refrigerator is Ambient air Access Refrigerator temperature around the...
  • Page 50: Alarm Activation Problems

    Troubleshooting Alarm Activation Problems 11 .6 i .C Problem Possible Cause Action The Compartmental Audible alarms have ► Verify audible alarms are not muted. Touch Access Refrigerator is been muted the Mute button repeatedly until the Mute timer in an alarm condition, indicates no time delay.
  • Page 51 Troubleshooting Problem Possible Cause Action The Compartmental Circuit breaker is ► Reset or replace the circuit breaker. Access Refrigerator is tripped or faulty connected to power, AC ON/OFF power ► Turn the ON/OFF AC power switch to the ON but the AC Power switch is OFF position.
  • Page 52: Testing Problems

    Troubleshooting Problem Possible Cause Action The Low/No Battery Battery voltage level ► Ensure battery has had 24 hours to recharge after alarm is activating on the rechargeable an extended use. sporadically. backup battery for the ► Replace the backup battery for the monitoring monitoring system is system.
  • Page 53: Access Control Lock Problems

    Troubleshooting Problem Possible Cause Action There is excessive Connection between ► Confirm the connection is secure. Tighten the water in the chamber. the unit cooler and the connection if necessary. drain tube is loose ► Confirm the drain tube is free of debris. Remove Drain line is plugged debris if necessary.
  • Page 54: Compartment Assembly Problems

    Troubleshooting Problem Possible Cause Action Exterior door does not BloodTrack has not ► Ensure no trays are illuminated. ® re-lock after door is commanded door to closed. lock ► Verify LED9 on Compartmental Control PCB Compartmental Control PCB assembly is off. assembly is ►...
  • Page 55: Access Console Problems

    Troubleshooting Problem Possible Cause Action Bypass Release Lock is engaged ► Ensure correct key has been inserted and is in the handle and lock do unlock position. not release. Bypass Release ► Replace handle. handle is broken LED indicator lamp IRACS board is not ►...
  • Page 56: Section V: Parts & Schematics

    Parts & Schematics Section V: Parts & Schematics Parts ► Removing and replacing parts may only be performed by designated service NOTE technicians. ► Replacement parts that are included in a service kit are designated with an “800-level” part number (800XXX-X). ►...
  • Page 57: Front

    Parts & Schematics 12 .1 Front Front features. Part Number / Label Description Service Kit Number Access Console Call for part number. Dependent on voltage and mounting option. BloodTrack kiosk 800223-1  Barcode scanner 800216-1 Keyed printer drawer lock Call for part number. Alternate label chute Call for part number.
  • Page 58: Control System And Display

    Use proper ESD precautions when handling the display assembly. ► Although the touchscreen and display board may be replaced independently of the i.C³ display assembly, Helmer recommends replacing the complete assembly. Front view, LCD touchscreen (left) Rear view of display, showing display board (right)
  • Page 59: Refrigeration Components

    Parts & Schematics 12 .2 Refrigeration Components Refrigeration components Part Number / Label Description Service Kit Number Condenser temperature probe 800238-1 Condenser fan motor 115 V, 60 Hz: 800236-1 230 V, 50/60 Hz: 800237-1 Condensing Unit 115 V, 60 Hz: 800239-1 230 V, 50 Hz: 800241-1 230 V, 60 Hz: 800240-1 360179-A/B...
  • Page 60: Electrical Box Components

    Parts & Schematics 12 .3 Electrical Box Components Switch the Compartmental Access Refrigerator AC ON/OFF switch OFF and disconnect WARNING the AC power cord from AC power before opening the electrical box. The i.C³ control board is sensitive to static electricity and can be damaged by electrostatic NOTICE discharge.
  • Page 61: Compartment Access Components

    Parts & Schematics 12 .4 Compartment Access Components Compartment access components. Part Number / Label Description Service Kit Number Compartment control PCB assembly 800222-1 Power distribution board 800257-1 24V DC power supply 800213-1 Router 800260-1 Spare IRACS board with solenoids 800262-1 Shown (under compartment cover)
  • Page 62: Access Console Components

    Parts & Schematics 12 .5 Access Console Components Access Console components. Part Number / Label Description Service Kit Number Access Console power supply board 800217-1 Amplifier board (includes speaker) 800265-1 Access Console backup battery 800215-1 Speaker (includes amplifier board) 800265-1 Access Console backup battery ON/OFF switch 800259-1 Shown...
  • Page 63: Rear

    Parts & Schematics 12 .6 Rear The condensate evaporator and water evaporation tray are hot. CAUTION Rear features. Part Number / Label Description Service Kit Number Keyed door lock (rear) 800271-1 Access Console AC power cable (6 ft) 401293-1 Access Console RJ-45 Ethernet cable (5 ft cable 401294-1 included with side mount option;...
  • Page 64: Interior

    Parts & Schematics 12 .7 Interior 12 .7 .1 Unit Cooler Unit cooler components. Part Number / Label Description Service Kit Number Unit cooler assembly 115 V, 60 Hz: 800247-1 230 V, 50/60 Hz: 800248-1 Unit cooler fan motor 115 V, 60 Hz: 800249-1 230 V, 50/60 Hz: 800250-1 Temperature control probe 800243-1...
  • Page 65 Parts & Schematics 12 .7 .2 Front Interior (front) features. Part Number / Label Description Service Kit Number Door switch 800246-1 Chamber light (includes circuit board and cover) 800228-1 Guard panel 401314-1 Bypass Release handle and lock 220642 Tray 800266-1 Compartment assembly Call for part number.
  • Page 66: Rear

    Parts & Schematics 12 .7 .3 Rear Interior (rear) features. Part Number / Label Description Service Kit Number Door switch (rear) 800246-1 Unit cooler with fan guard Refer to Section 5, Item 12 .7 .1 for part numbers IRACS horizontal board with solenoids 800262-1 Condensate drain line 800235-1...
  • Page 67: Door And Hinge

    Parts & Schematics 12 .8 Door and Hinge Door and hinge features. Part Number / Label Description Service Kit Number Door lock (front) 800270-1 Door handle pad 320684-1 Hinge assembly (includes upper and lower) Right hinge: 800245-1 Left hinge: 800264-1 Upper hinge bearing 220541 Door gasket...
  • Page 68: Spare Parts

    Parts & Schematics 12.9 Spare Parts Part Number / Label Description Service Kit Number Tray 800266-1 Tray lock solenoid 800261-1 Tray bumpers (quantity 4) 800267-1 IRACS horizontal board 800262-1 PDB (Power Distribution Board) 800257-1 360179-A/B...
  • Page 69: Schematics

    Parts & Schematics Schematics 13 .1 Compartmental Access Refrigerator Schematic N.O. 360179-A/B...
  • Page 70 Parts & Schematics 360179-A/B...
  • Page 71 Parts & Schematics 360179-A/B...
  • Page 72: Access Console Schematic

    Parts & Schematics 13 .2 Access Console Schematic 360179-A/B...
  • Page 73 HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville, IN 46060 USA PH +1.317.773.9073 FAX +1.317.773.9082 www.helmerinc.com...

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