Helmer iBX020 Service Maintenance Manual

Compartmental access refrigerator
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Compartmental Access Refrigerator - iBX020
Service & Maintenance Manual
HELMER SCIENTIFIC
14400 Bergen Boulevard
Noblesville, IN 46060 USA
PH +1.317.773.9073
FAX +1.317.773.9082
USA and Canada 800.743.5637
360203-1/B
ISO 13485 CERTIFIED

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  • Page 1 Compartmental Access Refrigerator - iBX020 Service & Maintenance Manual HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville, IN 46060 USA PH +1.317.773.9073 FAX +1.317.773.9082 USA and Canada 800.743.5637 360203-1/B ISO 13485 CERTIFIED...
  • Page 2: Notes And Disclaimers

    The document is furnished for information use only, is subject to change without notice and should not be construed as a commitment by Helmer Scientific. Helmer Scientific assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this material. For the purpose of clarity, Helmer Scientific considers only the most recent revision of this document to be valid.
  • Page 3: Table Of Contents

    Contents Notes and Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Section I: General Information .
  • Page 4 8 i .C³ Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 ®...
  • Page 5 Section IV: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 11 Troubleshooting .
  • Page 6: Section I: General Information

    About this Manual 1 .1 Intended Audience This manual is intended for use by end users of the iBX020 Compartmental Access Refrigerator. For information on how to use the BloodTrack Courier software which runs on the BloodTrack Kiosk and provides blood product ®...
  • Page 7: Product Labels

    ► Proceed with caution when adding and removing samples from the refrigerator. ► Use manufacturer supplied power cord only. ► Using the equipment in a manner not specified by Helmer Scientific may impair the protection provided by the equipment. ► Decontaminate parts prior to sending for service or repair. Contact Haemonetics Corporation ®...
  • Page 8: Compliance

    3 .4 Manufacturer Helmer Scientific is the manufacturer as defined in 93/42/MDD of the iBX020 and for which the CE mark on the cover of this manual applies. Haemonetics Corporation is the manufacturer as defined in 93/42/MDD of the BloodTrack Courier software and ®...
  • Page 9: Model And Input Power

    (w/ Kiosk) The iBX020 information is displayed on the product specification label located on the left side of the Compartmental Access Refrigerator toward the lower rear of the unit. The model information is also displayed on a label in the chamber on the upper right side wall.
  • Page 10: Section Ii: Installation & Configuration

    Installation & Configuration Section II: Installation & Configuration Location Requirements ► Has a grounded outlet meeting the electrical requirements stated on the product specification label. ► Meets the limits specified for ambient temperature (15 °C to 32 °C) and relative humidity (80% for temperatures up to 31 °C, decreasing linearly to 50% at 40 °C).
  • Page 11: Connect Ac Power Cord And Ethernet Cable For Kiosk

    Connect AC Power Cord and Ethernet Cable for Kiosk The amperage sum of the kiosk and printer connected to the iBX020 AC output power receptacle cannot exceed 2 Amps. If the sum is greater than 2 Amps, the printer must be connected to an alternate power source.
  • Page 12: Connect Backup Power

    Installation & Configuration Connect Backup Power ► The standard backup battery system provides electrical power to the i.C monitoring system, Access Control magnetic NOTE door lock and compartmental access communication boards. It may also be referred to as the i.C Monitoring System / Access Control backup battery.
  • Page 13: Prepare For Monitoring

    Installation & Configuration Prepare For Monitoring Temperature Probes Temperature probes are fragile; handle with care. Remote probes may also be introduced through the back panel. NOTE Four types of temperature probes are included on the Compartmental Access Refrigerator, air probe, primary probe, condenser probe and control probe.
  • Page 14: Install Additional Probe Through Rear Chamber Access Panel

    Installation & Configuration 7.1.5 Install Additional Probe Through Rear Chamber Access Panel Access to the back of the unit is necessary to install an additional probe. Ensure enough space is available to remove the rear NOTE chamber panel. Using a #2 Phillips screwdriver, remove the 6 screws securing the rear chamber access panel to the unit. Using a #2 Phillips screwdriver, remove the 2 screws securing the grill above the compartment assembly.
  • Page 15: Home Screen Functions

    Installation & Configuration 8 .1 .1 Home Screen Functions ► View current interior cabinet and air temperature readings ► View minimum and maximum chamber temperature (recorded at the upper chamber probe) since the last power-on event, or since the last reset ► View the current system time and date ► Access any of the five preset applications (touch i.C³...
  • Page 16: Settings

    Installation & Configuration 8 .3 Settings Current settings may be viewed and changed through the i.C³ monitoring and control system. The i.C³ temperature monitor and controller is programmed at the factory. Changing temperature settings affects operation of the HaemoBank™. Do not change settings unless instructed in product documentation or by Haemonetics Corporation BloodTrack Customer Support.
  • Page 17: Sensor Calibration

    Installation & Configuration 8 .4 Sensor Calibration Sensor calibration values are programmed at the factory. Calibration values can be viewed through the i.C³ Sensor Calibration screen. Sensor Calibration screens 8.4.1 View Sensor Calibration Values Touch Home, i.C³ APPS, Settings. Enter the Settings password. Touch Sensor Calibration.
  • Page 18: Factory Default Settings

    Installation & Configuration 8 .5 Factory Default Settings Factory settings may be simultaneously returned to factory default values. ► The Factory Default Settings may not be the same as the settings that were factory-calibrated before the Compartmental NOTE Access Refrigerator was shipped. ►...
  • Page 19: Restore Factory Default Settings

    Installation & Configuration Alarm Settings Restored Value Primary Probe High Temperature (Setpoint) 5.5 ºC Primary Probe High Temperature (Time Delay) 0 minutes Primary Probe Low Temperature (Setpoint) 2.0 ºC Primary Probe Low Temperature (Time Delay) 0 minutes Air Probe High Temperature (Setpoint) 11.0 ºC Air Probe High Temperature (Time Delay) 3 minutes...
  • Page 20: Section Iii: Maintenance & Service

    Maintenance & Service Section III: Maintenance & Service Review all safety instructions prior to performing maintenance. Refer to Section I, Item 2. ► Before performing maintenance, protect items in HaemoBank™ from extended exposure to adverse temperature. ► Allow HaemoBank™ to stabilize at setpoint after performing service or after the door has remained open for an extended period of time.
  • Page 21: Manual Chamber Alarm Test

    Maintenance & Service Test the low alarm: Identify current setting for low alarm setpoint. Touch Home, i.C³ APPS, Temperature Alarm Test. Touch Low Alarm Test. ► The “Peltier Test Probe Cooling” message is displayed ► When displayed temperature reaches the alarm setpoint, the temperature reading turns red ► When completed, the “Low Alarm Test Passed!”...
  • Page 22: Power Failure Alarm Test

    Touch + on the Door Open (Time) spin box to change the value to the original setting. Touch Home. Upgrade System Firmware Helmer may occasionally issue updates for the i.C³ firmware. Follow the upgrade instructions included with the firmware update. 9 .3 Test and Replace i .C...
  • Page 23: Replace The I.c Monitoring System / Access Control Backup Battery

    Maintenance & Service 9 .3 .1 Replace the i .C Monitoring System / Access Control Backup Battery Replacement battery must meet the following specifications: 12V, 7Ah, rechargeable, sealed, lead acid. Contact Haemonetics ® Corporation BloodTrack Customer Support for replacement battery. Service Kit Part number 800251-1. ®...
  • Page 24: Inspect And Secure Electrical Wiring And Terminals

    Maintenance & Service 9 .5 Inspect and Secure Electrical Wiring and Terminals Disconnect HaemoBank™ from AC power when inspecting and securing wiring terminals. Accessing rear and/or side panels for servicing may require moving the unit. Take care when moving units equipped with leveling NOTE legs as they may cause damage to the floor.
  • Page 25: Clean The Compartmental Access Refrigerator

    Maintenance & Service 9 .6 Clean the Compartmental Access Refrigerator 9 .6 .1 Compartmental Access Refrigerator Condenser Grill In environments where the Compartmental Access Refrigerator is exposed to excessive lint or dust, condenser grill may require cleaning more frequently than stated in preventive maintenance schedule. Switch the AC ON/OFF switch OFF when cleaning the condenser grill.
  • Page 26: Door And Panel Gaskets

    Maintenance & Service 9.6.5 Door and Panel Gaskets Avoid getting water in the Access Control magnetic lock. NOTE Required tools: ► Soft cotton cloth (2) ► Mild soap and water solution Clean the door gaskets: Using a soft cotton cloth, apply soap and water solution to the door gaskets and gasket crevices. Using a second clean and dry cotton cloth, wipe the door gaskets clean.
  • Page 27: Bypass System Check And Reset

    Full initial refrigerant charge varies by model and power requirements, which can be found on the product specification label. Power Design Pressures Model Refrigerant Initial Charge Requirements iBX020 100 - 230 V, 50/60 Hz R-134A 7.5 oz. (212.62 g) low 88 psig high 186 psig 10 .2 Replace Chamber LED Lamp Strip Switch the AC ON/OFF switch OFF when replacing the lamp strip.
  • Page 28: Maintaining Tray Assembly

    Maintenance & Service 10 .3 Maintaining Tray Assembly 10 .3 .1 Remove and Install a Tray and Cover Please refer to the BloodTrack Courier User Guide for details on preparing the HaemoBank™ refrigerator for service. ® Remove a tray: Open the exterior door, unlock, and rotate the Bypass Release handle counterclockwise 90 degrees. Pull the tray out until it stops.
  • Page 29: 10 .3 .2 Replace Tray Bumpers

    Maintenance & Service Lower the front edge of the tray cover. With one hand on each side of the tray, near the cover, gently spread the top edges of the tray outward. While holding the top edges of the tray outward, use your thumbs to press the forward edge of the tray cover downward.
  • Page 30: Section Iv: Troubleshooting

    Troubleshooting Section IV: Troubleshooting Troubleshooting Rear access panel must remain attached while unit is in operation to protect the integrity of stored product. Review all safety instructions prior to troubleshooting. Refer to Section I, Item 2. ► Accessing rear and/or side panels for servicing may require moving the unit. Take care when moving units equipped with NOTE leveling legs as they may cause damage to the floor.
  • Page 31: 11.1.3 Check Proximity Sensor Status

    Troubleshooting 11.1.3 Check Proximity Sensor Status The “reed switch” LED indicates the status of the tray proximity sensor. Each proximity sensor connector includes a status LED (labeled “REED_1”, “REED_2”, “REED_3”, or “REED_4”). REED_3 with LED illuminated ► If the “REED_1”, “REED_2”, “REED_3”, or “REED_4” LED is on, the proximity sensor status LED is indicating that a tray is detected in the compartment location.
  • Page 32: 11 .1 .5 Check Voltage Conversion Status

    Troubleshooting 11 .1 .5 Check Voltage Conversion Status The circuit board includes multiple LEDs to indicate whether the board is receiving and converting voltages to support multiple components on the board. LED1, LED2 and LED3 illuminated ► If the “LED1” LED is on, then the board is receiving 24 V power. ► If the “LED2”...
  • Page 33: 11.1.7 Power Distribution And Steering (Pdas) Circuit Status

    Troubleshooting 11.1.7 Power Distribution and Steering (PDAS) Circuit Status The PDAS board includes multiple LEDs to indicate power and/or functional status as defined below: ► If the “LED2” is on, the i.Series backup power for the Compartmental Control PCB and router is present. ®...
  • Page 34: Initiate Diagnostic Mode

    Troubleshooting 11 .2 Initiate Diagnostic Mode The circuit board includes buttons which initiate a diagnostic mode. While diagnostic mode is initiated, the functions for each compartment location can be tested. When the circuit board is in diagnostic mode, the board will not recognize inputs from the BloodTrack touchscreen/computer.
  • Page 35: Network Communications Reference Guide

    Troubleshooting 11.3 Network Communications Reference Guide ® 11 .3 .1 BloodTrack Interface The i.C user interface is in 1 of 3 states at all times. Please refer to the table below for BloodTrack access levels ® for each i.C state. Communication State Screens BloodTrack®...
  • Page 36: General Operation Problems

    Troubleshooting 11.4 General Operation Problems Problem Possible Cause Action The front access door does Debris in the hinges ► Confirm the hinges are free of debris. Clean the hinges if necessary. not open easily. Door hinges are not ► Using general-purpose grease, lubricate the pivots in the lubricated hinges.
  • Page 37 Troubleshooting Problem Possible Cause Action The compressor runs Compartmental Access ► Confirm the setpoint is set within the operating range and continuously. Refrigerator setpoint is set change it if necessary (refer to Section II, Item 8 .3 .1). too low Temperature control probe ►...
  • Page 38 Troubleshooting Problem Possible Cause Action ► The chamber temperature Primary probe bottle is not Refill bottle if necessary (refer to Section II, Item 7 .1 .2). does not stabilize at the at proper solution level Compartmental Access Ambient air temperature ►...
  • Page 39: Alarm Activation Problems

    Troubleshooting Alarm Activation Problems 11 .6 i .C Problem Possible Cause Action The Compartmental Access Audible alarms have been ► Verify audible alarms are not muted. Touch the Mute button Refrigerator is in an alarm muted repeatedly until the Mute timer indicates no time delay. condition, but alarms are ►...
  • Page 40: Testing Problems

    Troubleshooting Problem Possible Cause Action The Condenser alarm is Condenser alarm setpoint ► Confirm the alarm setpoint is at the appropriate value (refer to active. is too low Section II, Item 8 .3). NOTE: BloodTrack may automatically change setpoints. ® ►...
  • Page 41: Condensation Problems

    Corporation BloodTrack Customer Support.   work or is not functioning properly BloodTrack interface is ► Check that ethernet cable is connected between kiosk and iBX020. ® unresponsive ► Contact Haemonetics Corporation BloodTrack Customer Support.   Exterior door does not re-...
  • Page 42: Compartment Assembly Problems

    Parts & Schematics 11.10 Compartment Assembly Problems Problem Possible Cause Action Tray does not unlock when Barcode scanner does not ► Contact Haemonetics Corporation BloodTrack Customer Support.   barcode is scanned. work or is not functioning properly Compartmental Control ►...
  • Page 43: Section V: Parts & Schematics

    Parts & Schematics Section V: Parts & Schematics Parts ► Removing and replacing parts may only be performed by designated service technicians. NOTE ► Replacement parts that are included in a service kit are designated with an “800-level” part number (800XXX-X). ►...
  • Page 44: Front

    Parts & Schematics 12 .1 Front Part Number / Label Description Service Kit Number i.C³ user interface Refer to Section V, Item 12 .3 for part numbers. Compressor troubleshooting LED 800315-1 AC ON/OFF switch 800214-1 monitoring / Access Control backup battery ON/OFF switch 800259-1 Circuit breakers 800305-1...
  • Page 45: Front Interior

    Parts & Schematics 12 .2 Front Interior Part Number / Label Description Service Kit Number Access Control door lock (inside door frame/handle) 800220-1 Tray 800266-1 Tray bumper (quantity 4) 800267-1 Chamber light (includes circuit board and cover) 800228-1 Bypass Release handle and lock 220642 Grill Call for part number...
  • Page 46: Control System And Display

    The i.C³ display assembly is sensitive to static electricity and can be damaged by electrostatic discharge. Use proper ESD precautions when handling the display assembly. ► Although the touchscreen and display board may be replaced independently of the i.C³ display assembly, Helmer recommends replacing the complete assembly. ►...
  • Page 47: Compartmental Access Components

    Parts & Schematics 12 .5 Compartmental Access Components Part Number / Label Description Service Kit Number Compartmental control PCB assembly 800222-1 Power Distribution and Steering board (PDAS) 800311-1 24V DC power supply 800310-1 Router with RJ45-Ethernet ports 800260-1 360203-1/B...
  • Page 48: Rear Exterior

    Rear Exterior The amperage sum of the kiosk and printer connected to the iBX020 AC output power receptacle cannot exceed 2 Amps. If the sum is greater than 2 Amps, the printer must be connected to an alternate power source.
  • Page 49: Rear Interior

    Parts & Schematics 12 .7 Rear Interior Part Number / Label Description Service Kit Number Unit cooler with fan guard 800301-1 Tray lock solenoid 800261-1 IRACS horizontal board with solenoids 800262-1 VIB board Call for part number Air probe 800221-1 Condensate drain line 800306-1 Condensate evaporator pan (located in bottom behind access...
  • Page 50: Refrigeration Components

    Parts & Schematics 12 .8 Refrigeration Components Part Number / Label Description Service Kit Number Condenser temperature probe 800238-1 Condensing Unit 800296-1 Condenser fan motor 24 Vdc 800297-1 DC Compressor 800296-1 Fan solid state relay Call for part number Compressor control 800298-1 12 .9 Unit Cooler...
  • Page 51: Compartmental Access Refrigerator Schematics

    Parts & Schematics Compartmental Access Refrigerator Schematics 360203-1/B...
  • Page 52 Parts & Schematics 360203-1/B...
  • Page 53 Parts & Schematics 360203-1/B...
  • Page 54 Parts & Schematics END OF MANUAL 360203-1/B...
  • Page 55 HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville, IN 46060 USA PH +1.317.773.9073 FAX +1.317.773.9082 www.helmerinc.com...

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