Mercedes-Benz EQE 350+ Owner's Manual page 349

346 MBUX multimedia system
346
Select Call.
#
A er your agreement, or if the Mercedes
R
me connect service "Accident and Break-
down Management" is active, the vehicle
data is transferred automatically
( page 349).
/
The Mercedes-Benz Customer Centre
R
takes your call and organises the break-
down and accident assistance.
You may be charged for these services.
% Depending on the severity of the accident, an
automatic emergency call can be initiated.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prompt can appear a er a delay in the event
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
have already received support, this prompt
can be ignored or declined.
% If you answer the prompt for support from the
Mercedes-Benz Customer Centre with
later, the message will be hidden and appear
again later.
The prompt triggered by the Mercedes me
connect service "Telediagnostics", can either
be con rmed or declined. A er being
declined, this will not be shown again.
Arr Arranging a ser anging a service appointment via a Mer vice appointment via a Mercedes
me call me call
If you have activated the maintenance manage-
ment service, relevant vehicle data is transferred
automatically to the Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations regarding the maintenance of your
vehicle.
Regardless of whether you have consented to the
maintenance management service, the multime-
dia system reminds you a er a certain amount of
time that a service is due. A prompt appears ask-
ing if you would like to make an appointment.
T T o arr o arrang ange a ser e a service appointment vice appointment: : select Call.
#
A er your agreement, the vehicle data is
transferred and the Mercedes-Benz customer
centre takes your preferred appointment date.
The information is then sent to your desired
Call
service outlet.
This will contact you to con rm the appoint-
ment and if necessary consult about the
details.
% If you select Call later
sage appears, the message is hidden and
cedes
reappears at a later time.
Giving consent to dat Giving consent t o data tr
me call me call
R R eq equir uirements: ements:
There is an active Mercedes me call via the
R
multimedia system or the me button in the
overhead control panel (
%
The prompt to con rm data transfer does not
appear in all countries.
If the Accident and Breakdown Management serv-
ices are not activated on Mercedes me, the
you want to transfer your vehicle data and the
vehicle's position to the Mercedes-Benz Cus-
tomer Centre to improve the processing of your
request? message is shown.
Select Yes.
#
Relevant identi cation data is transmitted
automatically.
a er the service mes-
a transf ansfer dur er during a Mer ing a Mercedes cedes
page 344).
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Do