POMCube iCAN NetZero Plus Series User Manual page 55

instructed, accordingly. If APP fails to connect to the device, check the status of
each indicator and possible reasons and solutions as follows:
The Network Indicator on Universal PCS is always solid red.
(1)
The energy management unit
may be crashed or damaged.
The Network Indicator on Universal PCS is always blinking red.
(2)
The Wi-Fi is not 2.4G.
The indicator was not blinking
red before configuring the
network.
SIM card failure.
The Network Indicator on Universal PCS is always blinking green.
(3)
The router may not work
properly.
The Wi-Fi password entered
was incorrect.
Wi-Fi unit was changed.
Ethernet cable disconnected
(if applicable)
4G network abnormal.
The Network Indicator on Universal PCS is always solid white.
(4)
Something is wrong with the
router or Internet.
Generator fails to start remotely.
(5)
Reboot the Universal PCS. If it is not
recovered, shut it down and contact us.
Select a 2.4G Wi-Fi for Wi-Fi connection.
Make sure the indicator is blinking red
before configuring the network. Try to re-
configure the network.
Replace with a new SIM card.
Check the router status. Reset the router
if necessary.
Try to re-configure the network.
Re-configure the network.
Double check and reconnect Ethernet
cable.
Check if there are enough credits for the
SIM card and the carrier's network is
working normally. Go to "Network
Configuration" on the APP to check if 4G
network configuration shown is in
accordance with provided carrier
information.
Check your internet status. Reset the
router if necessary.
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