7 Trouble-shooting
▸ Add a few drops of a suitable Cleaning agent (see page 16) to the cold hob surface
and rub over the surface using kitchen towel or a clean cloth.
▸ Wipe off with a wet cloth and then polish with a dry cloth or the soft side of a suitable
cleaning sponge.
6.1
Cleaning agent
Glass ceramic with standard glass
7
Trouble-shooting
You may be able to trouble-shoot the following errors yourself. If not, note down the error
message in full (message and E numbers) and then call Customer Services or report it
to us online.
7.1
Error messages
Display
illuminates
16
▸ Only use the cleaning agents and methods for glass ceramic
that we recommend.
Possible cause
▪ The childproof lock is activ-
ated.
Solution
▸ See how to operate appli-
ance with childproof lock
Childproof lock (see page
12).
▸ Switch the childproof lock
off.