Appendix A - Troubleshooting - SeaLevel Route 56 User Manual

Appendix A – Troubleshooting
Following these simple steps can eliminate most common problems.
1. Identify all I/O adapters currently installed in your system. This includes your on-board serial
ports, controller cards, sound cards etc. The I/O addresses used by these adapters, as well as
the IRQ (if any) should be identified.
2. Configure your Sealevel Systems adapter so that there is no conflict with currently installed
adapters. No two adapters can occupy the same I/O address.
3. Make sure the Sealevel Systems adapter is using a unique IRQ. While the Sealevel Systems
adapter does allow the sharing of IRQs, many other adapters (i.e. SCSI adapters and on-board
serial ports) do not. The IRQ is typically selected via an on-board header block. Refer to the
section on Card Setup and the Control/Status port for help in choosing an I/O address and IRQ.
4. Make sure the Sealevel Systems adapter is securely installed in a 16-bit slot.
5. Use the supplied software and User Manual to verify that the Sealevel Systems adapter is
configured correctly. The supplied software contains a diagnostic program "SSDR56" that will
verify if an adapter is configured properly. This diagnostic program is written with the user in
mind and is easy to use. Refer to the "README.txt" file on the supplied software for detailed
instructions on using "SSDR56".
6. The following are known I/O conflicts: • The 278 and 378 settings may conflict with your printer
I/O adapter.
If these steps do not solve your problem, please call Sealevel Technical Support at +1864-843-4343. Our
technical support is free and available Monday through Friday from 8:00 am – 5:00 pm EST. For email
support, contact support@sealevel.com.
© Sealevel Systems, Inc. 5011 Manual | SL9167 12/2022
• 3B0 cannot be used if a Monochrome adapter is installed.
• 3F8-3FF is typically reserved for COM1:
2F8-2FF is typically reserved for COM2:
•
• 3E8-3EF is typically reserved for COM3:
• 2E8-2EF is typically reserved for COM4:
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