Contacting Magellan - Magellan SporTrak SporTrak Color Reference Manual

Gps mapping receiver

Hide thumbs Also See for SporTrak SporTrak Color:

User manual (86 pages)

User manual (48 pages)

User manual addendum (112 pages)

Table Of Contents

Table of Contents

Appendix

If after using the troubleshooting section, you are still unable to solve your

operation problems, please call Magellan's Technical Service at (800) 707-9971.

Representatives are available Monday through Friday from 7 AM to

5 PM, PST. Faxes can be sent to Customer Service at (909) 394-7070.

If necessary, you can also return your receiver to Magellan for repair. Before

returning the receiver you must get a Return Materials Authorization (RMA)

from Magellan. To get an RMA, contact a Magellan Technical Service Represen-

tative at (800) 707-7845 or you can send an email explaining your reasons to

rma@magellangps.com. After receiving the RMA number, ship the receiver by

Parcel Post or UPS. Include a description of the problem, your name, address, a

copy of your sales receipt and print clearly on the outside of the package the

RMA number assigned. If your return ship address is different, please indicate.

With all correspondence, please state the model of your receiver and if calling,

please have your receiver with you.

Packages should be sent to:

Additional information regarding software updates to your SporTrak can be

found in the Product Support section of the Magellan web site

(www.magellangps.com).

Customers outside of the U nited S tates should contact the

Magellan distributor for y our countr y. A detailed addr ess of each

distributor can be found at www .magellangps.com/.

Magellan® is a registered trademark of Thales Navigation.