Supermicro SuperServer SSG-620P-E1CR24H User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Storage
  5. SuperServer SSG-620P-E1CR24H
  6. User manual

Supermicro SuperServer SSG-620P-E1CR24H User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Storage SuperServer
®
SSG-620P-E1CR24H
SSG-620P-E1CR24L
USER'S MANUAL
Revision 1.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SuperServer SSG-620P-E1CR24H and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Supermicro SuperServer SSG-620P-E1CR24H

Summary of Contents for Supermicro SuperServer SSG-620P-E1CR24H

  • Page 1 Storage SuperServer ® SSG-620P-E1CR24H SSG-620P-E1CR24L USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Contents Contents Chapter 1 Introduction 1.1 Overview ..........................9 Models ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................10 Control Panel .........................11 Rear View ..........................12 Power Supply Indicator ....................13 1.3 System Architecture ......................14 1.4 Motherboard Layout ......................16 Quick Reference Table ......................17 Motherboard Block Diagram .....................19 Chapter 2 Server Installation 2.1 Overview ..........................20...
  • Page 5 Contents Removing the Chassis From the Rack ................28 Removing the Outer Rails From the Rack ................29 2.5 Installing the Cable Management Arm ................30 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................33 3.2 Accessing the System ......................34 Removing the Top Cover ....................34 Removing the Mid-chassis Cover ..................34 Rear Cover ........................35 Removing the Rear Cover .....................35...
  • Page 6 Contents 3.5 Motherboard Battery ......................57 3.6 Storage Drives ........................58 Installing Drives .........................58 Removing Drive Carriers from the Chassis ..............59 Installing a Hard Disk Drive ...................60 Installing Rear Hard Drives ...................62 3.7 System Cooling ........................63 Installing the Air Shrouds ....................64 3.8 Power Supply ........................65 Power Supply LEDs ......................65 3.9 PCI Expansion Cards ......................67 3.10 Cable Routing Diagram .....................68...
  • Page 7 7.8 Reporting an Issue ......................110 Technical Support Procedures ..................110 Returning Merchandise for Service .................110 Vendor Support Filing System ..................111 7.9 Feedback .......................... 111 7.10 Contacting Supermicro ....................112 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
  • Page 8 Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 9: Chapter 1 Introduction

    2U; (WxHxD) 17.2 x 3.5 x 34 in. (437 x 89 x 864 mm) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SSG-620P-E1CR24(H/L) have been certified as compliant with UL or CSA: 846-R12X12, 846-12, 846B-12, 846B-R12X12.

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Front View Service/Asset Tag Control Panel with BMC Password Figure 1-1. Front View System Features: Front Feature Description Control Panel One control panel (see Control Panel for details) The unit identification (UID) button turns on or off the blue light function of the Information...

  • Page 11: Control Panel

    Chapter 1: Introduction Drive Carrier LED Indicators Color Blinking Pattern Behavior for Device Blue Solid On Idle SAS/NVMe drive installed Activity Blue Blinking I/O activity Idle SATA drive installed Solid On Failure of drive with RSTe support Blinking at 1 Hz Rebuild drive with RSTe support Blinking with two blinks Hot spare for drive with RSTe support...

  • Page 12: Rear View

    Chapter 1: Introduction Information LED Color, Status Description Red, solid An overheat condition has occurred. Red, blinking at 1Hz Fan failure, check for an inoperative fan. Power failure, check for a non-operational power Red, blinking at 0.25Hz supply. Red, solid, with Power LED blinking Fault detected green Blue and red, blinking at 10 Hz...

  • Page 13: Power Supply Indicator

    Chapter 1: Introduction Expansion Card Chassis Slots Item Description AIOM PCIe 4.0 x16 (CPU1) SLOT2, 3 PCIe 4.0 x16 (CPU2) SLOT1 PCIe 4.0 x16 (CPU2) (populated with controller) Power Supply Indicator Power Supply Indicator LED Color and State Power Supply Condition No AC power to modules AC cord unplugged and in redundant mode OR power supply critical events causing Amber, solid...

  • Page 14: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the system electronic components. Power Supply Modules Processors DIMM Slots Motherboard X12DSC-A6 System Fans Storage Backplanes BPN-SAS3-826SEL1-N4 Figure 1-4. Main Component Locations...
  • Page 15 Chapter 1: Introduction System Features: Top Feature Description Power Supply Dual redundant modules DIMM Slots 16 DIMM memory slots Processors Dual 3rd Gen Intel Xeon Scalable processors with heatsinks, SNK-P0077V System Fans Five 8-cm fans with Optimal Fan Speed Control, FAN-0168L4 Motherboard X12DSC-A6 Storage Backplanes...

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DSC-A6 motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 17: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS clear Open (Normal) Pins 1-2 (AIOM, default) JNCSI1_SEL NCSI to JNCSI1 or AIOM Pins 2-3 (JNCSI1) JPME2 ME Manufacturing Recovery Pins 1-2 (Normal) Pins 1-2 (UID Enabled) JUID UID Switch Pins 2-3 (System Reset, default) JWD1...
  • Page 18 Chapter 1: Introduction Connector Description P2 SLOT1 - P2 SLOT3 CPU2 PCIe 4.0 x16 Slots Intel PCH powered S-SATA 3.0 ports (with support of SuperDOM devices) S-SATA0, S-SATA1 * DOM: Disk on Module S-SATA2, S-SATA3 Intel PCH SATA 3.0 ports (with support of RAID 0, 1, 5, 10) S-SGPIO1 Serial general purpose I/O connection header (for S-SATA0/1/2/3) SRW1 - SRW4...

  • Page 19: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram X12DSC-A6 DIMMG1 DIMMC1 DIMMG1 DIMMC1 DIMMH1 DIMMD1 DIMMH1 DIMMD1 DIMME1 DIMMA1 DIMME1 DIMMA1 DIMMF1 DIMMB1 DIMMF1 DIMMB1 CPU 2 CPU 1 UPI0[0:19] UPI2[0:19] PCI-E X16-Gen4 PCI-E X16-Gen4 AIOM JPCIE1 PE0[0:15] PE0[0:15] UPI1[0:19] UPI1[0:19] PCI-E X16-Gen4 PCI-E X16-Gen4 SlimSASx8*2 JPCIE2...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The System Into A Rack

    Chapter 2: Server Installation 2.4 Installing the System into a Rack This section provides information on installing the CSE-826S2TS-R1K62P1 chassis into a rack unit with the quick-release rails provided. There are a variety of rack units on the market, which may mean the assembly procedure will differ slightly. You should also refer to the installation instructions that came with the rack unit you are using.

  • Page 24: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail It is necessary to release the inner rail from the middle and outer rails before installing the inner rail on the chassis. Releasing the Inner Rail from the Middle and Outer Rails 1.

  • Page 25: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing The Inner Rails on the Chassis Installing the Inner Rails 1. Confirm that the left and right inner rails have been correctly identified. 2. Place the inner rail firmly against the side of the chassis, aligning the pins on the side of the chassis with the slotted thru holes in the inner rail.

  • Page 26: Installing The Outer Rails On The Rack

    Chapter 2: Server Installation Installing the Outer Rails on the Rack Installing the Outer Rails 1. Confirm that the left and right outer rails have been correctly identified. 2. Release the small locking lever on the inside of the middle rail and push the middle rail back into the outer rail.

  • Page 27: Installing Into The Rack

    Chapter 2: Server Installation Installing into the Rack After the rails are installed on the chassis and on the rack, the server can be installed in the rack. It is heavy and requires two to three people to lift. Installing the Chassis into a Rack 1.

  • Page 28: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis From the Rack Caution: The server is heavy and requires two to three people to lift it out. Removing the Chassis 1. Lift the right and left front latches which are just below the LED control panels on the front edges of the chassis.

  • Page 29: Removing The Outer Rails From The Rack

    Chapter 2: Server Installation Removing the Outer Rails From the Rack In the uncommon event that it is necessary to remove the outer rails from the rack, follow these instructions. The chassis must be out of the rack. Releasing the Outer Rails 1.

  • Page 30: Installing The Cable Management Arm

    Chapter 2: Server Installation 2.5 Installing the Cable Management Arm The SC826 chassis supports a cable management arm (CMA) that allows servicing while the server is running. The CMA keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack.
  • Page 31 Chapter 2: Server Installation Figure 2-10. Installing the Connectors 3 and 4 3. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 4. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.
  • Page 32 Chapter 2: Server Installation If at some time you must remove the cable management arm, follow the below procedure. Removing the Cable Management Arm 1. Remove cables from the CMA, releasing the Velcro straps and the red plastic caps. 2. For CMA connector #4, pull the metal release tab toward the center of the rack and slide the connector toward the rear to release it.

  • Page 33: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 34: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The chassis features a removable top cover for access to the internal components. Removing the Top Cover Mid-chassis Cover The mid-chassis cover can be removed to access the mid-chassis drives or fans while the server continues to operate.

  • Page 35: Rear Cover

    Chapter 3: Maintenance and Component Installation Rear Cover Removing the Rear Cover Remove the two screws on the side of the chassis and the thumbscrew at the rear of the chassis, then slide the cover to the rear and off. Unlock the Thumbscrew Remove the Screw Remove the Screw...

  • Page 36: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor and memory support. • All graphics in this manual are for illustrations only. Your components may look different.
  • Page 37 Chapter 3: Maintenance and Component Installation 1. The 3rd Gen. Intel Xeon Scalable Processor Processor Top View (3D) CPU Key Pin 1 = Cutout = Pin 1 = CPU Key Processor Top View...
  • Page 38 Chapter 3: Maintenance and Component Installation 2. The Processor Carrier Carrier Bottom View...
  • Page 39 Chapter 3: Maintenance and Component Installation 3. Heatsink Note: Exercise extreme care when handling the heatsink. Pay attention to the edges of heatsink fins which can be sharp! To avoid damaging the heatsink, please do not apply excessive force on the fins when handling the heatsink.

  • Page 40: Overview Of The Cpu Socket

    Chapter 3: Maintenance and Component Installation Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. Plastic Protective Cover CPU Socket...

  • Page 41: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains a 3rd Gen. Intel Xeon Scalable processor and a processor carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a processor carrier.

  • Page 42: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and a 3rd Gen. Intel Xeon Scalable processor. 1. Heatsink (with Thermal Grease) 2. Processor Carrier 3. The 3rd Gen. Intel Xeon Scalable Processor Bottom View 4.

  • Page 43: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly The processor carrier assembly contains a 3rd Gen. Intel Xeon Scalable processor and a processor carrier. To create the processor carrier assembly, please follow the steps below: Note: Before installation, be sure to follow the instructions given on pages 1 and 2 of this chapter to properly prepare yourself for installation.
  • Page 44 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the CPU socket and press the lever down as shown below. 4. Using Pin 1 as a guide, carefully align the CPU keys (A & B) on the processor against the CPU keys on the carrier (a &...

  • Page 45: Creating The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Creating the Processor Heatsink Module (PHM) After creating the processor carrier assembly, please follow the instructions below to mount the processor carrier into the heatsink to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied on the underside. Otherwise, apply the proper amount of thermal grease.

  • Page 46: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket by following the instructions given in the drawings below. Removing the Plastic Protective Cover from the Socket 1.

  • Page 47: Preparing To Install The Processor Heatsink Module (Phm) Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Preparing to Install the Processor Heatsink Module (PHM) into the CPU Socket After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. To ensure the proper installation, please follow the procedures below: 1.

  • Page 48: Installing The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module (PHM) 1. Align peek nut "A", which is next to the triangle (Pin 1) on the heatsink, against threaded fastener "a" on the CPU socket. Then align peek nuts "B", "C", "D" on the heatsink against threaded fasteners "b", "c", "d"...

  • Page 49: Removing The Processor Heatsink Module From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module from the CPU Socket Before removing the processor heatsink module (PHM) from the motherboard, unplug the AC power cord from all power supplies after shutting down the system. Then follow the steps below: 1.
  • Page 50 Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the Processor Heatsink Module (PHM) To remove the processor carrier assembly from the PHM, please follow the steps below: 1. Detach four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of heatsink (marked A, B, C, D) in the drawings below.

  • Page 51: Removing The Processor From The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Processor Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 52: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory Memory Support The X12DSC-A6 supports up to 4 TB of 3DS LRDIMM/LRDIMM/3DS RDIMM/RDIMM DDR4 (288-pin) ECC memory with speeds of 3200/2933/2666 MHz in 16 memory slots and up to 4 TB of Intel Optane PMem 200 Series with speeds of up to 3200 MHz. Note 1: The Intel Optane Persistent (PMem) 200 Series are supported by the 3rd Gen.

  • Page 53: Memory Population Table For The 3Rd Gen. Intel Xeon Scalable Processors

    2 CPUs & 14 DIMMs CPU1: P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1/P1-DIMMB1/P1-DIMMF1/P1-DIMMD1/P1-DIMMH1 CPU2: P2-DIMMA1/P2-DIMME1/P2-DIMMC1/P2-DIMMG1/P2-DIMMB1/P2-DIMMF1 2 CPUs & 16 DIMMs CPU1: P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1/P1-DIMMB1/P1-DIMMF1/P1-DIMMD1/P1-DIMMH1 Note CPU2: P2-DIMMA1/P2-DIMME1/P2-DIMMC1/P2-DIMMG1/P2-DIMMB1/P2-DIMMF1/P2-DIMMD1/P2-DIMMH1 Note: This memory configuration is recommended by Supermicro for optimal memory performance. Please use this configuration to maximize your memory performance.

  • Page 54: Intel Optane Pmem 200 Series Memory Population Table (With 16 Slots)

    Chapter 3: Maintenance and Component Installation Intel Optane PMem 200 Series Memory Population Table (with 16 Slots) Note: The Intel Optane Persistent (PMem) 200 Series are supported by the 3rd Gen. Intel Xeon Scalable (83xx/63xx/53xx/4314) processors. 16-DIMM Motherboard PMem Population within 1 CPU socket DDR4+PMem Mode AD Interleave...

  • Page 55: Memory Population Guidelines

    Balance memory. Using unbalanced memory topology, such as populating two DIMMs in one channel while populating one DIMM in another channel, reduces performance. It is not recommended for Supermicro systems. • In dual-CPU configurations, memory must be installed in the slots associated with the installed CPUs.

  • Page 56: Installing Memory

    Chapter 3: Maintenance and Component Installation Installing Memory ESD Precautions Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient. • Use a grounded wrist strap designed to prevent static discharge.

  • Page 57: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 58: Storage Drives

    The drives are mounted in toolless drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website product pages at www.supermicro.com/products.

  • Page 59: Removing Drive Carriers From The Chassis

    Chapter 3: Maintenance and Component Installation Removing Drive Carriers from the Chassis 1. To access mid-chassis drives, open the mid-chassis cover and lift the drive rack. 2. Slide the release button toward the side of the drive carrier, which extends the drive carrier handle.

  • Page 60: Installing A Hard Disk Drive

    Chapter 3: Maintenance and Component Installation Installing a Hard Disk Drive 1. Remove the screws securing the dummy drive to the carrier. 2. Remove the dummy drive from the carrier. Dummy Drive Remove the Screws Figure 3-5. Removing a Dummy Drive from the Drive Carrier 3.
  • Page 61 Caution: Except for short periods of time, such as swapping hard drives, do not operate the server with the hard drive bays empty. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website at http://www.

  • Page 62: Installing Rear Hard Drives

    Chapter 3: Maintenance and Component Installation Installing Rear Hard Drives The four drives in the rear of the chassis are installed in the same way as the main storage drives. Cage for Rear HDDs Figure 3-7. Rear HDDs...

  • Page 63: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Five 8-cm heavy duty fans provide the cooling for the system. Fan speed is controlled by system temperature using the BMC. If a fan fails, the remaining fans will ramp up to full speed and the system will continue to operate.

  • Page 64: Installing The Air Shrouds

    Chapter 3: Maintenance and Component Installation Installing the Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. They do not require screws to install. Installing the Standard Air Shroud • Position the air shroud as illustrated in the figure below, sliding the front over the edge of the fan tray.

  • Page 65: Power Supply

    • Solid Amber: When illuminated, indicates that the power supply is plugged in, and is in an abnormal state. The system might need service. Please contact Supermicro technical support. Changing the Power Supply Module: 1. Unplug the AC cord from the module to be replaced.
  • Page 66 Chapter 3: Maintenance and Component Installation PWS1 PWS2 Release Tab Figure 3-10. Replacing the Power Supply...

  • Page 67: Pci Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.9 PCI Expansion Cards The system accepts up to six PCIe expansion cards. Figure 3-11. Expansion Slots Expansion Card Chassis Slots Item Description AIOM PCIe 4.0 x16 (CPU1) SLOT2, 3 PCIe 4.0 x16 (CPU2) SLOT1 PCIe 4.0 x16 (CPU2) (populated with controller) Installing an Expansion Card 1.

  • Page 68: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.10 Cable Routing Diagram Use this section to route or reroute cables. Proper routing is important to maintain airflow through the system. Cable part numbers and descriptions are available at the Online Cable Matrix. Default SATA Cable SAS Cable Backplane Power Cable...

  • Page 69: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the jumpers, connections and LEDs on the motherboard and provides pinout definitions. Some connections might not be used in this system. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 70 Chapter 4: Motherboard Connections Dedicated BMC LAN Port One dedicated BMC LAN port (BMC_LAN) is located on the rear I/O panel of the motherboard. The dedicated BMC LAN port, located above the USB0/USB1 ports, provides LAN support for the Baseboard Management Controller (BMC) and accepts RJ45 cables. Refer to Section 2.9 for LAN LED information.
  • Page 71 BMC on the motherboard. For more details on the UID LEDs and BMC LEDs, refer to the tables below. Also, refer to the BMC User's Guide posted on our website at http:// www.supermicro.com for more information on BMC. UID/BMC Reset Switch (JUIDB1) Features &...

  • Page 72: Power Connections

    Chapter 4: Motherboard Connections 4.2 Power Connections ATX Power Supply Connector The 24-pin power supply connector (JPWR1) meets the ATX SSI EPS 12V specification. You must also connect the 8-pin 12V DC power connectors (JPV1/JPV2/JPV3) to the power distribution board (PDB) to provide adequate power to your system. Important: To provide adequate power supply to the motherboard, be sure to connect the 24-pin ATX PWR and 8-pin PWR connectors to the power distribution board (PDB).

  • Page 73: Headers And Connectors

    Chapter 4: Motherboard Connections 4.3 Headers and Connectors Fan Headers There are seven 4-pin fan headers (FAN1 - FAN7) on the motherboard. All these 4-pin fan headers are backwards compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by Thermal Management via the BMC interface. Refer to the table below for pin definitions.
  • Page 74 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 header is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 75 Chapter 4: Motherboard Connections Standby Power The Standby Power header is located at JSTBY1 on the motherboard. You must have a card with a Standby Power connector and a cable to use this feature. Refer to the table below for pin definitions. Standby Power Pin Definitions Pin#...
  • Page 76 C) header (JNVI2C1), used for PCIe SMBus clock and data connections, provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI-proprietary NVMe add-on card and a proper cable installed. Refer to the table below for pin definitions.
  • Page 77 These connectors are designed specifically for use with Supermicro chassis. Refer to the table below for pin definitions of JFP1. Regarding the pin functions, refer to Section 2.6. (JFP1 and JF1 have the same pin functions although the pin numbers might differ.)

  • Page 78: Control Panel

    These connectors are designed specifically for use with Supermicro chassis. Refer to the figure below for the descriptions of the front control panel buttons and LED indicators.

  • Page 79: Front Control Panel Leds

    Chapter 4: Motherboard Connections Front Control Panel LEDs Power Button Ground Reset Button Ground Power Fail (for LED6) 3.3V Red+ Blue+ (Blue LED_Cathode_UID) (Red OH/Fan Fail/PWR Fail for LED5/Blue UID LED) NIC2 (Activity) LED NIC2 (Link) LED NIC1 (Link) LED NIC1 (Activity) LED ID_UID/3.3V Stby HDD LED...
  • Page 80 Chapter 4: Motherboard Connections Power On & BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system or display BMC/BIOS status. Refer to the tables below for more information.
  • Page 81 Chapter 4: Motherboard Connections Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. When this LED turns solid red, it indicates a power failure. Refer to the table below for pin definitions. Power Fail LED Pin Definitions (JF1) Pin#...
  • Page 82 Chapter 4: Motherboard Connections NIC1/NIC2 (LAN1/LAN2) The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and LAN port 2 is on pins 9 and 10. Refer to the tables below for pin definitions. LAN1/LAN2 LED LAN1/LAN2 LED Pin Definitions (JF1)

  • Page 83: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 84 Chapter 4: Motherboard Connections BMC NC-SI Connection This jumper (JNCSI1_SEL) allows you to set the BMC NC-SI connection. Close pins 1 and 2 of JNCSI1_SEL to set the BMC NC-SI connection to the AIOM slot (P1-AIOM). Close pins 2 and 3 of JNCSI1_SEL to set the BMC NC-SI connection to the NC-SI connector (JNCSI1) for BMC shared LAN.

  • Page 85: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators BMC LAN LEDs The BMC LAN port is located on the rear I/O panel. The LED on the right indicates activity, while the LED on the left indicates the speed of the connection. Refer to the table below for more information.

  • Page 86: Storage Ports

    SATA ports are supported by the C621A chipset. S-SATA0 and S-SATA1 can be used with Supermicro SuperDOMs, which are orange SATA DOM connectors with power pins built in and do not require external power cables. S-SATA0 and S-SATA-1 are compatible with regular SATA HDDs or SATA DOMs that need external power cables.

  • Page 87: Chapter 5 Software

    If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals. Installing the OS 1. Create a method to access the MS Windows installation ISO file. That might be a DVD, perhaps using a USB flash or media drive, or the BMC KVM console.
  • Page 88 Chapter 5: Software 3. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 89: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or media drive.

  • Page 90: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 91: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 92: Chapter 6 Optional Components

    The system supports 24 hot-swap 3.5" SATA3/SAS3 drives, accessible from the chassis front. 6.2 Storage Control Card and Cable(s) Supermicro offers storage controller cards for various data protection and drive RAID levels. Please refer to the product page for the latest cards and add-on options.

  • Page 93: Tpm Security Module

    It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •...

  • Page 94: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.4 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 95: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 96: Configuring Nvme Raid Manually

    Chapter 6: Optional Components Configuring NVMe RAID Manually RAID for NVMe SSDs is enabled by default when Intel VROC Raid Key is populated. It may be managed manually through the UEFI BIOS. 1. Reboot the server and press [DEL] key to access the BIOS options. 2.
  • Page 97 Chapter 6: Optional Components Figure 6-3. BIOS, Manual Mode (Example—your server may look different.) 3. Select the desired PStack# to Enable or Disable the corresponding Intel VMD controller Figure 6-4. BIOS, Enabling VMD for Pstack0...
  • Page 98 Chapter 6: Optional Components 4. Select the desired PCIe slot to Enable or Disable Intel VMD functionality according to the current hardware configuration being used. Hot Plug Capability can also be Enabled or Disabled. Figure 6-5. BIOS, Enabling VMD Functionality per Slot 5.
  • Page 99 Chapter 6: Optional Components Figure 6-7. BIOS, Enabling CPU2 Example 6. Press [F4] to save the configuration and reboot the system and press [DEL] to enter BIOS. Note: Disabling the VMD controller without first deleting the associated existing RAID volume can lead to unexpected behavior. This action is strongly not recommended. Note: The effects of physically changing or swapping a CPU on the VMD controller enablement has not yet been thoroughly tested or documented.
  • Page 100 Chapter 6: Optional Components 10. If cross-controller RAID is required, select Enable RAID spanned over VMD Controller. Figure 6-8. Created Volume without Figure 6-9. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller 11. Select specific disks for RAID with an [X]. •...

  • Page 101: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4Hz blink Fault Solid on Rebuilding 1Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other manufacturers.

  • Page 102: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...

  • Page 103: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 104: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service sections in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 105: No Video

    Chapter 7: Troubleshooting and Support No Video 1. If the power is on, but you have no video, remove all add-on cards and cables. 2. Use the speaker to determine if any beep codes are present. Refer to Appendix A for details on beep codes.

  • Page 106: Losing The System Setup Configuration

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.
  • Page 107 Chapter 7: Troubleshooting and Support memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures. 4. Identifying bad components by isolating them: If necessary, remove a component in question from the chassis, and test it in isolation to make sure that it works properly. Replace a bad component with a good one.

  • Page 108: Crash Dump Using Bmc

    Chapter 7: Troubleshooting and Support 7.4 Crash Dump Using BMC In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC.

  • Page 109: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.5 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 110: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 111: Vendor Support Filing System

    Chapter 7: Troubleshooting and Support Whenever possible, repack the chassis in the original Supermicro carton, using the original packaging material. If these are no longer available, be sure to pack the chassis securely, using packaging material to surround the chassis so that it does not shift within the carton and become damaged during shipping.

  • Page 112: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.10 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 113: Appendix A Standardized Warning Statements For Ac Systems

    Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. T h e s e...
  • Page 114 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 115 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 116 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 117 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 118 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 119 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 120 Appendix A: Warning Statements Equipment Installation Warning! Only trained and qualified personnel should be allowed to install, replace, or service this equipment. 機器の設置 トレーニングを受け認定された人だけがこの装置の設置、 交換、 またはサービスを許可されていま す。 警告 只有经过培训且具有资格的人员才能进行此设备的安装、更换和维修。 警告 只有經過受訓且具資格人員才可安裝、更換與維修此設備。 Warnung Das Installieren, Ersetzen oder Bedienen dieser Ausrüstung sollte nur geschultem, qualifiziertem Personal gestattet werden.
  • Page 121 Appendix A: Warning Statements Restricted Area Warning! This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. (This warning does not apply to workstations). アクセス制限区域...
  • Page 122 Appendix A: Warning Statements ‫אזור עם גישה מוגבלת‬ !‫אזהרה‬ ‫יש להתקין את היחידה באזורים שיש בהם הגבלת גישה. הגישה ניתנת בעזרת‬ (.‫'כלי אבטחה בלבד (מפתח, מנעול וכד‬ . ‫تخصيص هذه انىحذة نترك ب ُ ها ف مناطق محظورة تم‬ ‫، م َ كن انىصىل إن منطقت محظورة فقط من خالل استخذاو أداة خاصت‬ ‫أو...
  • Page 123 Appendix A: Warning Statements Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr. Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers. Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant.
  • Page 124 Appendix A: Warning Statements Redundant Power Supplies Warning! This unit might have more than one power supply connection. All connec- tions must be removed to de-energize the unit. 冗長電源装置 このユニッ トは複数の電源装置が接続されている場合があります。 ユニッ トの電源を切るためには、 すべての接続を取り外さなければなりません。 警告 此部件连接的电源可能不止一个，必须将所有电源断开才能停止给该部件供电。 警告 此裝置連接的電源可能不只一個，必須切斷所有電源才能停止對該裝置的供電。 Warnung Dieses Gerät kann mehr als eine Stromzufuhr haben. Um sicherzustellen, dass der Einheit kein trom zugeführt wird, müssen alle Verbindungen entfernt werden.
  • Page 125 Appendix A: Warning Statements ‫אם קיים יותר מספק אחד‬ !‫אזהרה‬ ‫ליחדה יש יותר מחיבור אחד של ספק. יש להסיר את כל החיבורים על מנת לרוקן‬ .‫את היחידה‬ . ‫قد يكون لهذا الجهاز عدة اتصاالت بوحدات امداد الطاقة‬ ‫يجب إ ز الة كافة االتصاالت لعسل الوحدة عن الكهرباء‬ 경고! 이...
  • Page 126 Appendix A: Warning Statements Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf. Vorsicht bei der Wartung. ¡Advertencia! Cuando el sistema está en funcionamiento, el voltaje del plano trasero es peligroso. Tenga cuidado cuando lo revise. Attention Lorsque le système est en fonctionnement, des tensions électriques circulent sur le fond de panier.
  • Page 127 Appendix A: Warning Statements Comply with Local and National Electrical Codes Warning! Installation of the equipment must comply with local and national electrical codes. 地方および国の電気規格に準拠 機器の取り付けはその地方および国の電気規格に準拠する必要があります。 警告 设备安装必须符合本地与本国电气法规。 警告 設備安裝必須符合本地與本國電氣法規。 Warnung Die Installation der Geräte muss den Sicherheitsstandards entsprechen. ¡Advertencia! La instalacion del equipo debe cumplir con las normas de electricidad locales y nacionales.
  • Page 128 Appendix A: Warning Statements Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.
  • Page 129 Appendix A: Warning Statements Hot Swap Fan Warning Warning! Hazardous moving parts. Keep away from moving fan blades. The fans might still be turning when you remove the fan assembly from the chassis. Keep fingers, screwdrivers, and other objects away from the openings in the fan assembly's housing. ファン...
  • Page 130 Electrical Appliance and Material Safety Law prohibits the use of UL or CSA -certified cables (that have UL/CSA shown on the cord) for any other electrical devices than products designated by Supermicro only. 電源コードとACアダプター...
  • Page 131 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind. ¡Advertencia! Cuando instale el producto, utilice la conexión provista o designada o procure cables, Cables...
  • Page 132 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro. 전원 케이블 및 AC 어댑터...

  • Page 133: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors 3rd Gen Intel Xeon Scalable processors in a P+ (LGA-4189) socket with up to 40 cores and a thermal design power (TDP) of up to 270W Chipset Intel PCH C621A BIOS 128Mb AMI BIOS SPI Flash EEPROM Memory Up to 4TB of DDR4 ECC RDIMM/LRDIMM/LRDIMM 3DS with speeds up to 3200MHz in 16 slots;...
  • Page 134 Appendix B: System Specifications Operating Environment Operating Temperature: 0º to 50º C (32º to 122º F) Non-operating Temperature: -10º to 60º C (14º to 140º F) Operating Relative Humidity: 20% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Certified Safety Models Compliant with UL or CSA: 826-R8X12, 826-8 Regulatory Compliance...

This manual is also suitable for:

Superserver ssg-620p-e1cr24l

Table of Contents