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Troubleshooting
Code
5C
9C1
9C2
9C4
AC6
dC
HC
44 English
WA6000R_DC68-04120D-01_EN.indd 44
Water is not draining.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is positioned correctly, depending
on the connection type.
•
Clean the debris filter as it may be clogged.
•
Make sure the drain hose is straightened all the way to the
drain system.
•
If the information code remains, contact a customer service
center.
The electronic control needs to be checked (Over Voltage Error).
•
Check the PCB and wire harness.
•
Check if power is supplied properly.
•
If the information code remains, contact a customer service
center.
Low voltage detected
•
Check if the power cord is plugged in.
•
If the information code remains, contact a customer service
center.
DC Sensor electrical leakage Problem
•
If the information code remains, contact a customer service
center.
Inverter Communication problem
•
Check the Inverter PCB and wire harness.
•
If the information code remains, contact a customer service
center.
Operating the washing machine with the door open.
•
Make sure the door is properly closed.
•
Make sure laundry is not caught in the door.
High temperature heating check.
If the information code remains, contact a customer service
•
center.
Action
2021-12-09
2:23:18
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