Faults and what to do about them
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Faults
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Odours, stain formation in
the appliance.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
The display panel indica-
tor lights do not work
while the appliance is run-
ning.
There is detergent resi-
due on the laundry.
If you cannot rectify a fault yourself (after turning the programme selector to Off and switch on again) or a
repair is required:
Turn the programme selector to Off. Pull out the mains plug.
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Turn off the tap and call customer services.
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Cause/Remedy
Not a fault – the unbalanced load detection system is adjusting an imbal-
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ance by repeatedly distributing the laundry.
Not a fault – the foam detection system is activated – a rinse cycle has
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been switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Run the Drum Clean 90°C programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Is the appliance aligned? ~ "Alignment" on page 18
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Are the appliance's feet fixed? Secure the appliance's feet.
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Have the transport locks been removed? ~ "Removing the transport
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locks" on page 14
Has there been a power failure?
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Have the fuses blown? Reset/replace the fuses.
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If the fault occurs repeatedly, call customer services.
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Some phosphate-free detergents contain water-insoluble residue.
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Select Rinse or brush the laundry after washing.
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