Consumer Support; Warranty Registration Information; Limited Warranty - Rinnai REU-VA1320WF-US Operation And Installation Manual

Warranty Information
The installer is responsible for your water heater's correct installation.
Please complete the information below to keep for your records:
Purchased from: _________________________________________________________________
Address: _____________________________
_____________________________
Date of Purchase: __________________________________ Date of Installation: __________________
Model No.: ________________________________________
Serial No.: ________________________________________
Installed by: ___________________________ Installer's License No.: _____________________
Limited Warranty for Hybrid Tank - Tankless
What is covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is
installed and operated according to Rinnai written installation instructions, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly.
Improper installation may void this Limited Warranty. In order for this warranty to apply, it is required that you
use a licensed professional who has attended a Rinnai installation training class before installing this water
heater. This Limited Warranty coverage as set out in the table below extends to the original purchaser and
subsequent owners, but only while the product remains at the site of the original installation. This Limited
Warranty only extends to the first / original installation of the product and terminates if the product is moved or
reinstalled at a new location.
How long does warranty coverage last?
Item
Heat Exchanger
Tank
All Other Parts and Components
Reasonable Labor
[1] For residential applications the period of coverage is reduced to 3 years on the heat exchanger and 1 year on the tank from date of
purchase when used as a recirculating water heater within a hot water recirculation loop, where the water heater is in series with a
recirculation system and all recirculating water flows through the water heater, and where an aquastat / thermostat, timer, or an
on-demand recirculation system is not incorporated. A system that incorporates a continuous recirculation due to timer settings,
excessive heat loss of the loop or aquastat / thermostat setting will be treated as a continuous recirculation system and have a
reduced warranty of 3 years on the heat exchanger and 1 year on the tank.
On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold lines or a
dedicated return line, and only activates when domestic hot water is used.
[2] Commercial applications incorporating any type of recirculation has a reduced warranty period of 3 years on the heat exchanger.
[3] Domestic hot water must be heated directly within the water heater. When combined with domestic hot water production the
water heater may be connected to provide space heating either directly or indirectly for distributing heated fluid to either a fan coil
or similar appliance for space heating purposes.

Consumer Support

Phone: _________________________________
Period of Coverage (from date of purchase)
Single Family Residential
Applications
10 years [1]
6 years [1]
3 years
RH180 Manual
Commercial Applications
Domestic Hot Water Only
5 years [2]
1 year
3 years
1 year
Combination Domestic Hot
Water / Space Heating and
All Other Applications [3]
3 years
1 year
3 years
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