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Related Manuals for Agilent Technologies AssayMAP Bravo Platform
Summary of Contents for Agilent Technologies AssayMAP Bravo Platform
- Page 1 AssayMAP Bravo Platform Error Recovery Guide Original Instructions...
- Page 2 Agilent Technologies, Inc. as governed by met. with the furnishing, use, or performance of United States and international copyright this document or of any information con- laws.
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Page 3: Table Of Contents
Pausing and continuing a run in the workbench ......... . 23 AssayMAP Bravo Platform Labware Reference Guide... - Page 4 Contents This page is intentionally blank. AssayMAP Bravo Platform Labware Reference Guide iv iv...
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Page 5: Preface
Preface This guide provides a reference for how to resolve error messages that can occur when using the Agilent Protein Sample Prep Workbench. This section contains the following topics: • “About this guide” on page vi • “Reporting problems” on page viii... -
Page 6: About This Guide
See... Added a section on error “Common startup error messages” on page 1 messages that occur during startup. Updated the topics for “Pausing and continuing a run in the workbench” Workbench 4.0. on page AssayMAP Bravo Platform Error Recovery Guide... - Page 7 You can find the user guides for the AssayMAP applications and utilities in the Protein Sample Prep Workbench. The Literature Library provides links to the user guides. The app quick start guides are available in the App Library and additional utility guides are available in the Utilities Library. AssayMAP Bravo Platform Error Recovery Guide...
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Page 8: Reporting Problems
Preface Reporting problems Reporting problems If you find a problem with the AssayMAP Bravo Platform, contact Agilent Technical Support. For contact information, go to https://www.agilent.com/en/contact-us/page. To report problems with… Have the following information ready • Hardware Instrument serial number from the Bravo serial number label •... -
Page 9: Common Startup Error Messages
2 Common startup error messages This chapter describes error messages that you may encounter when starting up the AssayMAP Bravo Platform. The error messages are: • “Unable to communicate with the device” on page 2 • “There appears to be a plate present” on page 4 •... -
Page 10: Unable To Communicate With The Device
Unable to communicate with the device Unable to communicate with the device Startup error message The Unable to communicate with the device message or similar message may appear when you attempt to initialize the AssayMAP Bravo Platform. Resolving the error Possible causes Recommended actions... - Page 11 Open the Protein Sample Prep Workbench and run the System Startup utility again. If you are connecting to a LAN other than the AssayMAP Bravo Platform, make sure IMPORTANT that the computer has a second LAN card. One LAN card connects to the Bravo. The second LAN card can connect to a different LAN, such as your company network.
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Page 12: There Appears To Be A Plate Present
Diagnostics, and use the controls in the Gripper tab to open the gripper and remove the labware. Click Ignore and Continue, leaving device in current state to continue the homing process. AssayMAP Bravo Platform Error Recovery Guide... -
Page 13: Verify That It Is Safe To Home The W-Axis
Bravo, 200 µL of liquid is in each syringe. properly. If you are not using the System Startup utility and this message appears, you should IMPORTANT typically click Retry to continue homing the w-axis. AssayMAP Bravo Platform Error Recovery Guide... -
Page 14: Accessory Startup Errors
Turn off and turn on the accessory. Click Retry. The accessory communication cable is Verify that the communication cable is in good damaged or the connections are loose. condition and securely connected. Click Retry. AssayMAP Bravo Platform Error Recovery Guide... -
Page 15: Common Assaymap Bravo Error Messages
3 Common AssayMAP Bravo error messages This chapter describes error messages that you may encounter when using the AssayMAP Bravo Platform. The error messages are: • “Could not dock gripper and other communication errors” on page 8 • “Robot disable is active messages” on page 10 •... -
Page 16: Could Not Dock Gripper And Other Communication Errors
A communication can also occur if someone turns off the power to the AssayMAP Bravo Platform or a power or communication cable is disconnected or loose. Use the following procedure to resolve any of these types of errors. AssayMAP Bravo Platform Error Recovery Guide... - Page 17 Exit the Protein Sample Prep Workbench and the VWorks software. Power cycle the device as follows: Turn off the AssayMAP Bravo Platform and accessories. Wait a minute, and then turn on the AssayMAP Bravo Platform and accessories. AssayMAP Bravo Platform Error Recovery Guide...
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Page 18: Robot Disable Is Active Messages
Light Curtain, resulting in an emergency stop. The actual wording in the error message depends on the operation that was in progress at the time the interlock circuit was tripped. AssayMAP Bravo Platform Error Recovery Guide... - Page 19 “Pausing and continuing a run in the workbench” on page The AssayMAP Bravo Platform has a safety interlock circuit that is designed to protect operators from moving-parts hazards. The safety interlock circuit must be closed for the AssayMAP Bravo Platform to operate.
- Page 20 If applicable. Remove any object that is interrupting the Light Curtain. In the AssayMAP Bravo Error dialog box, click Retry. In most cases, the AssayMAP Bravo Platform will be able to resume the run where it left off. Note: In some rare cases, the W-Axis commanded to invalid destination error message may appear after attempting to retry.
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Page 21: W-Axis Was Commanded To An Invalid Destination
In some rare cases, when the interlock circuit is tripped, the W-axis was commanded to an invalid destination error message appears. The error message provides information about the deck location and the task that the AssayMAP Bravo Platform was performing when the error occurred. - Page 22 Light Curtain. In the W-axis commanded to an invalid destination error message, click Retry to recover from the error and continue with the syringe washing process. AssayMAP Bravo Platform Error Recovery Guide...
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Page 23: Miscellaneous Errors And Recovery Techniques
4 Miscellaneous errors and recovery techniques The topics in this chapter are: • “W-axis is not homed error message” on page 16 • “Using Bravo Diagnostics to reclaim reagents from syringes” on page 18 • “Pausing and continuing a run in the workbench” on page 23 If you cannot resolve a problem using the following procedures see “Reporting problems”... -
Page 24: W-Axis Is Not Homed Error Message
W-axis is not homed error message W-axis is not homed error message Error message Resolving the error To resolve the W-axis is not homed error: In the AssayMAP Bravo Error dialog box, click Abort. AssayMAP Bravo Platform Error Recovery Guide... - Page 25 W-axis is not homed error message Re-run the System Startup utility. If the error occurs again: Turn off the AssayMAP Bravo Platform. Restart the computer. Turn on the AssayMAP Bravo Platform. Start the Protein Sample Prep Workbench, and run the System Startup utility.
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Page 26: Using Bravo Diagnostics To Reclaim Reagents From Syringes
You can use the following workflow to recover from a W-axis was commanded to an invalid destination message that occurs when the AssayMAP Bravo Platform is conducting an aspirate or dispense task that does not involve the wash station at deck location 1. - Page 27 Diagnostics. When the Agilent Bravo Diagnostics dialog box opens, click the Processes tab. The image of the Bravo deck should match the labware configuration that was specified for the run that was interrupted. AssayMAP Bravo Platform Error Recovery Guide...
- Page 28 AM Dispense task has a lid, remove the lid before proceeding to the next step. In the Command to execute list, select the AM Dispense task. Enter the following settings in the AM Dispense properties area. AssayMAP Bravo Platform Error Recovery Guide...
- Page 29 Clicking OK in the Move Bravo Head dialog box at this step could cause the Bravo C AU T I O N head to move to an unexpected location on the deck and result in a collision. Make sure that you click Cancel. AssayMAP Bravo Platform Error Recovery Guide...
- Page 30 In the original AssayMAP Bravo Error dialog box, click Abort. Note: The dialog may display The robot disable is active message or The W-axis was commanded to an invalid destination message. In the Scheduler Paused dialog box that opens, click Abort process. AssayMAP Bravo Platform Error Recovery Guide...
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Page 31: Pausing And Continuing A Run In The Workbench
While the Bravo device is idle, you may access the Bravo deck to make changes for your run, for example, adjusting a labware position, removing a lid, or adjusting the volume in a reservoir. To resume the run, click Continue in the Scheduler Paused dialog box. AssayMAP Bravo Platform Error Recovery Guide... - Page 32 In This Book This guide describes how to resolve some of the common errors that can occur when using the AssayMAP Bravo Platform. www.agilent.com © Agilent Technologies, Inc. 2022 October 2022 *D0021233* D0021233 Revision A...