Brother SE2000 Operation Manual page 113

Symptom, Cause/solution
The fabric feeds in the opposite direction.
The feed mechanism is damaged.
The needle contacts the needle plate.
The needle clamp screw is loose.
Needle is turned, bent or the point is dull.
Fabric being sewn with the machine cannot be
removed.
Thread is tangled below the needle plate.
A broken needle has fallen into the machine.
• Turn off the machine, and remove the needle
plate. If the needle that fell into the machine can
be seen, use tweezers to remove it. After
removing the needle, return the needle plate to
its original position and insert a new needle.
Before turning on the machine, slowly turn the
handwheel toward you to check that it turns
smoothly and that the new needle enters
through the center of the needle plate opening.
If the handwheel does not turn smoothly or the
needle that fell into the machine cannot be
removed, consult your authorized Brother dealer
or the nearest Brother authorized service center.
The handwheel does not turn smoothly.
Thread is tangled in the bobbin case.
■ After sewing
Symptom, Cause/solution
Thread tension is incorrect.
Upper threading is incorrect.
Bobbin is set incorrectly.
Using improper needle or thread for the selected
fabric.
Presser foot holder is not attached correctly.
Thread tension is set incorrectly.
Bobbin thread is incorrectly wound.
Needle is turned, bent or the point is dull.
A bobbin designed specifically for this machine is
not used.
Character or decorative stitch patterns are misaligned.
Wrong presser foot was used.
Stitch pattern adjustment settings were set
incorrectly.
Stitch pattern is irregular.
Wrong presser foot was used.
Thin or stretch fabrics are being sewn.
• Attach stabilizer material to the fabric.
Thread tension is set incorrectly.
Fabric was pulled, pushed or fed at an angle while
it was being sewn.
• Sew while guiding the fabric with your hands so
that the fabric is fed in a straight line.
The thread is tangled, for example, in the bobbin
case.
Reference Symptom, Cause/solution
Embroidery pattern does not embroider correctly.
* Thread is twisted.
Thread tension is set incorrectly.
Fabric was not inserted into the frame correctly
29
(fabric was loose, etc.).
29
Stabilizing material was not attached.
• Always use stabilizing material, especially with
stretch fabrics, lightweight fabrics, fabrics with a
coarse weave, or fabrics that often cause
106
pattern shrinkage. See your authorized Brother
dealer for the proper stabilizer.
There was an object placed near the machine, and
106 the carriage or embroidery frame hit the object
during embroidering.
Material coming out of the embroidery frame is
causing problems.
• Stretch the fabric on the frame once again so
that the material coming out of the embroidery
frame does not cause problems, rotate the
pattern and embroider.
A heavy fabric is being embroidered, and the
fabric is hanging off the table.
• If embroidery is done with the fabric hanging off
the table, the embroidery unit movement will be
impaired. Support the fabric while embroidering.
Fabric is snagged or caught on something.
• Stop the machine and place the fabric so that it
103, 105,
does not get caught or snagged.
106
The carriage was moved while the embroidery
frame was being removed or attached during
embroidery.
• If the carriage is moved during the process, the
Reference
pattern may be misaligned. Be careful when
removing or attaching the embroidery frame.
Stabilizer is incorrectly attached, for example, it is
25, 106
smaller than the embroidery frame.
23, 106
Embroidery pattern does not embroider in a particular
28
position.
Fabric is not positioned with the proper position in
31
the embroidery frame.
• Use the embroidery sheet.
39, 106
Loops appear on the surface of the fabric when
21
embroidering.
29
The thread tension is incorrectly set.
21
Embroidery bobbin thread intended for use with
this machine is not being used.
30
72
30
42
39, 106
33
103
Troubleshooting
Reference
106
39, 106
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