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Summary of Contents for NEC MultiSync WD551
- Page 1 LCD MONITOR User’s Manual MultiSync WD551 ® Please find your model name in the label on the rear side of the monitor. MODEL: WD551...
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Page 2: Table Of Contents
Controlling the Monitor via LAN ..................English-33 Firmware Update ..........................English-34 Troubleshooting ..........................English-35 Specifications - Compatible signal list ..................English-37 Specifications - WD551 ........................English-38 Manufacturer’s Recycling and Energy Information ..............English-39 Disposing of your old NEC product ..................English-39 Energy Saving ........................English-39 Appendix Trademark and Software License ................English-40... - Page 3 WARNING: The Federal Communications Commission does not allow any modifications or changes to the unit EXCEPT those specified by NEC Display Solutions of America, Inc. in this manual. Failure to comply with this government regulation could void your right to operate this equipment.
- Page 4 (4) The image shown in this manual is indicative only. If there is inconsistency between the image and the actual product, the actual product shall govern. (5) Notwithstanding articles (3) and (4), NEC will not be responsible for any claims on loss of profit or other matters deemed to result from using this device.
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Page 5: Important Information
Important Information Safety Precautions and Maintenance FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: About the Symbols To ensure safe and proper use of the product, this manual uses a number of symbols to prevent injury to you and others as well as damage to property. - Page 6 Please use the power cord provided with this product in accordance with the power cord table. If a power cord is not supplied with this product, please contact NEC. For all other cases, please use the power cord with the plug style that matches the power socket where the product is located.
- Page 7 WARNING Prevent tipping and falling for earthquakes or other shocks. To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.
- Page 8 WARNING Do not spill any liquids into the cabinet or use your product near water. Immediately turn off the power and unplug your product from the wall outlet, then refer servicing to qualified service personnel. It may cause an electric shock or start a fire. Do not use flammable gas sprays to remove dust when cleaning the product.
- Page 9 CAUTION Handling the power cord. Handle the power cord with care. Damaging the cord could lead to fire or electric shock. • When connecting the power cord to the product’s AC IN terminal, make sure the connector is fully and firmly inserted. •...
- Page 10 NOTE: As with all personal display devices, NEC DISPLAY SOLUTIONS recommends using a moving screen saver at regular intervals whenever the screen is idle, or turn off the monitor when not in use.
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Page 11: Recommended Use & Maintenance
Recommended Use & Maintenance Recommended Use Ergonomics To realize the maximum ergonomic benefits, we recommend the following: • For optimum performance of the monitor, allow 20 minutes for warming up. Avoid reproduction of still patterns on the monitor for long periods of time to avoid image persistence (after image effects). •... -
Page 12: Features
Features Windows Certified Microsoft certified “Windows collaboration display”. Microsoft certified “Azure Certified Device”. Featuring Microsoft Teams certified 4k cameras, microphones, and speakers. Simple and convenient - Connects to a computer with a single USB Type-C cable. - Equipped with a 4k camera, microphone, and speaker. - Input detection automatically switches the input terminal when connecting a computer. -
Page 13: Contents
Contents Your new monitor box* should contain the following: • LCD monitor • Wireless Remote Control and AAA Batteries x 2* • Power cord* • Active Pen x 2, Charger • Bracket(for Charger) • USB Type-C Cable • Power cord clamp •... -
Page 14: Installation
CAUTION: For proper installation, it is strongly recommended to use a trained, NEC authorized service person. Failure to follow NEC standard mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation remodeling or natural disasters. - Page 15 5. Cable information CAUTION: Use the provided specified cables with this color monitor so as not to interfere with radio and television reception. For D-Sub 9-Pin, USB, HDMI, and USB Type-C please use a shielded signal cable. Use of other cables and adapters may cause interference with radio and television reception.
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Page 16: Mounting (For Customer)
For proper installation, it is strongly recommended the hole. (Recommended Fasten Force:1000 - 1200N•cm). to use a trained, qualified technician. Failure to follow NEC standard mounting procedures could result in damage to • Prior to mounting, inspect the installation location to the equipment or injury to you. - Page 17 Mounting location Ventilation Requirements When mounting in an enclosed space or recessed area, CAUTION: leave adequate room between the monitor and the enclosure Improper installation of the monitor may result in damage to allow heat to disperse, as shown below. to the monitor, an electric shock or fire.
- Page 18 Initial Setup 4. Set the time When using the monitor for the first time, follow the screen Select whether to set the time automatically or manually. instructions to perform the initial setup. To set the time automatically, connect the monitor to a network using the LAN port and select a time zone.
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Page 19: Parts Name And Functions
Parts Name and Functions Control Panel 1 Remote control sensor 7 Speaker Receives signal from the IR remote control. 8 Camera Button & Power indicator 9 Air quality sensor Tap to enter Screen off, press at least 2 seconds to enter 0 Light sensor standby. -
Page 20: Terminal Interface
Terminal Interface 1 USB3.0 Downstream Port (Type-A) 7 LAN PORT Connect USB devices such as a portable hard drive, U disk, LAN cable connection. USB keyboard and mouse, and USB drive. The Active pen Synchronizes the time settings, allows remote firmware charger also connects here. -
Page 21: Wireless Remote Control
Wireless Remote Control @ Menu Setting menu button, press this button to pop up the OSD menu # Red Lock and unlock Buttons and Touch function $ Green Lock and unlock Buttons function % Yellow Lock and unlock Touch function ^ Blue Unlocks the Buttons and Touch functions. -
Page 22: Operating Range For The Remote Control
Operating Range for the Remote Power Indicator Control LED indicator status Machine status Use the remote control within a distance of about 8 m (26 ft.) Glowing blue Running or booting. from the remote control sensor, or at a horizontal and vertical Glowing red Standby. -
Page 23: Active Pen
Active pen The active pen that came with the monitor is compatible with the touch screen and can control the monitor and the connected computer. NOTE: The active pen is rechargeable and can be recharged with the provided charger. Full charge time: Approximately 3 minutes Continuous use time: Approximately 120 minutes The continuous use time is the time given as a reference during which the pen can be used when fully charged. -
Page 24: Charger
Charger 8 USB-A Terminal Connect the charger to a USB-A port. When charging, connect the pen so that the charging NOTE: The charger can be connected to the USB-A terminal of the active pen is on the charger side. terminal on the monitor, a computer, or other USB-A compatible charger. -
Page 25: Connection
Connection Wiring Diagram USB devices Computer (USB Type-C) Computer (HDMI + USB) Computer (RS-232C) (service purpose only) Network Connections Before making connections: * Refer to the user’s manual included with each separate piece of equipment. * We strongly recommend connecting or disconnecting a USB storage device to the monitor when the monitor’s main power is off. Connected equipment Connecting terminard Input signal name... -
Page 26: Computer And Usb Connection
Computer and USB Connection Option 1: USB-C 1) Use a USB Type-C cable to the connect to USB-C output port of the external computer. 2) Press the Input key to switch to the USB-C channel.* Option 2: HDMI 1) Use a USB cable to connect to the USB Type-B port on the monitor and to a USB Type-A port on the external computer. 2) Use an HDMI cable to connect to the HDMI output port of the external computer. -
Page 27: Input Detection Function
Input Detection Function The input detection function* is enabled by default on this monitor. • When a signal is connected to an input terminal, the terminal is automatically switched to the corresponding terminal. • If a signal is already connected to a different input terminal, the monitor switches to the last terminal connected to a signal. •... -
Page 28: Operation Modes
Operation Modes Operation mode Status Power on All functions can be used. Screen off The same as with power on, but the screen is turned off. The sensor function is enabled.* Standby The screen is turned off, and the sensors are disabled. The power consumption is reduced. page 38 for the power consumption in each mode. -
Page 29: Osd (On-Screen Display) Controls
OSD (On-Screen Display) Controls Swipe your finger up from the bottom of the screen or press the input button on the remote control to open the OSD Menu. OSD Settings General setting General setting Input Brightness Speaker Mute Menu Function General setting(…) Open the General setting menu. -
Page 30: General Setting
OSD Settings General Setting Menu Function Picture Picture Mode Provides pre-configured picture settings suitable for environments where this device may be used. Standard For general Windows environment and monitor default setting. Bright Higher brightness setting. Soft Soft setting. Color Temperature Adjusts the color temperature of the entire screen. -
Page 31: Advanced Setting
OSD Settings Advanced Setting Menu Function Data & Time Network Time Set the time manually. Get time automatically from network. Data Set the year, month, and day. (YYYY, MM, DD) Time Set the current time. Time Zone Select the local time zone to use the monitor. Customer NTP Server Optionally configure this setting to synchronize with an NTP server on the network to set the current date and time. - Page 32 Displays the area of about 95% of the input signal. Startup Logo Logo The NEC logo is displayed at startup. Black A black screen is displayed at startup. Blue A blue screen is displayed at startup.
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Page 33: External Control
Connecting an external device to the LAN port of the monitor with a LAN cable. For further information regarding the type of LAN cable to use, please consult your network administrator. Control command For other commands, please see “External_Control.pdf” file on the NEC website. Function (Monitor ID = 1) Code Data... -
Page 34: Controlling The Monitor Via Rs-232C
Controlling the Monitor via RS-232C This LCD monitor can be controlled by connecting a personal computer with an RS-232C terminal. Functions that can be controlled by a personal computer are: • Power ON or standby. • Switching between input signals. •... -
Page 35: Controlling The Monitor Via Lan
2) PIN ASSIGNMENT RS-232C input/output Pin No Name D-Sub 9-pin (Monitor side) This LCD monitor uses RXD, TXD and GND lines for RS-232C control. Controlling the Monitor via LAN Connecting to a Network This LCD monitor can be controlled by connecting a personal computer with a LAN port. To use a LAN connection, you are required to assign an IP address. -
Page 36: Firmware Update
Firmware Update Firmware updates can be performed remotely after connecting to the network. The setting is available by going to the [Advanced Setting] then [Firmware] menu. Firmware Update function When new firmware is available, the [Update] function is enabled. Select [Update] to proceed with immediately downloading and updating the firmware. -
Page 37: Troubleshooting
SuperSpeed USB (USB 3.2 Gen 1). changing the settings. • Refer to the NEC Display Solutions website for information LED on the monitor is not lit (no blue or red color can be about tested computers and USB Type-C cables for seen) connecting to the USB-C port on the monitor. - Page 38 The USB hub does not operate USB or RS-232C or LAN control is not available • Refer to your USB device’s user manual to verify its • Check RS-232C (reverse type) or the LAN cable. A compatibility with the specifications of this product’s USB category 5 or higher LAN cable is required for connection.
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Page 39: Specifications - Compatible Signal List
Specifications - Compatible signal list The signal settings (Auto, 60Hz) can be changed with the OSD. The default setting is 60Hz. Scanning frequency HDMI (60 Hz) USB Type-C Resolution Horizontal Vertical Auto 60 Hz Auto 60 Hz 640 x 480 31.5 kHz 60 Hz 800 x 600... -
Page 40: Specifications - Wd551
Specifications - WD551 Product Specifications LCD Module Pixel Pitch: 0.315 mm x 0.315 mm Resolution: UHD 3840 x 2160 (pixels) (R + G + B design) Color: 1.07 G(8 bits + FRC) Brightness(max): min: 350 cd/m typ: 400 cd/m Brightness with AG Glass Contrast Ratio: 1200:1 Viewing Angle:... -
Page 41: Manufacturer's Recycling And Energy Information
Manufacturer’s Recycling and Energy Information NEC DISPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company’s top priorities in trying to minimize the burden placed on the environment. We are engaged in developing environmentally-friendly products, and always strive to help define and comply with the latest independent standards from agencies such as ISO (International Organisation for Standardization) and TCO (Swedish Trades Union). -
Page 42: Appendix
GPL/LGPL Software Licenses The product includes software licensed under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), and others. For more information on each software, see “readme.pdf” inside the “about GPL&LGPL” folder on the NEC website. Rev.2...
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