Advertisement
TROUBLESHOOTING
Issue
The blender fails to
start or stops whilst it
is running and
cannot be restarted
The blender will not
switch on
The blender does not
turn off
The ingredients are
not mixing properly
The ingredients are
unevenly chopped
Cannot achieve
crushed ice from ice
cubes
There is a hot smell
emitting from the
blender
Possible reasons/solutions
• Check to see if the blender is securely plugged into an electric
outlet
• The motor has stopped during operation due to overheating.
Press the reset button on the underside of the base and wait for 10
minutes. After 10 minutes, plug the blender back in and resume
normal operation.
• Allow the blender to cool, then press the reset button under the
base of the blender if the blender is unable to be turned on.
Ensure the blade assembly is properly attached to the jug and that
it is not misaligned.
Unplug the power cord from the electrical outlet. Stop use and
contact help.Kogan.com for assistance.
• Ensure you have added enough liquid to the ingredients.
• The ingredients may have exceeded the max fill line on the jug.
Do not fill past the max fill line.
The jug is overfilled with ingredients. Reduce the amount of food in
the jug.
• For best results, use ice straight from the freezer.
• Attempt a shorter pulse time.
The blender might have overheated. Allow cooling before reusing.
Advertisement
