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TROUBLESHOOTING
Blender fails to start
or stops whilst it is
running and cannot
be restarted.
My blender will not
switch on.
Blender doesn't turn
off.
Ingredients are not
mixing properly.
How big is the jug?
How small do I need
to chop my
ingredients?
Do I need to peel my
ingredients?
Food is unevenly
chopped.
Cannot achieve
crushed ice from ice
cubes.
Hot smell emitting
from the unit.
Check to see if the unit is securely plugged into an electric a lout let.
The motor stops during operation due to overheating press the red
reset button on the underside of the base, once 10 minutes has
passed, plug the blender back in and resume normal operation.
Allow further cooling. Check the reset button under the base of the
blender.
Make sure the blade assembly is properly assembled to the jug and
that it is not misaligned.
Unplug the power cord from the electrical outlet and contact
customer service for support.
Ensure you have added enough liquid to the ingredients. Your
mixture should be fluid tall times. You may have exceeded the max
fill line on the jug. Do not fill past the highest graduation marking.
The jug is 2litres.
Make sure all ingredients are cut into 1inch (2.5cm) cubes for
optimum results.
It is recommended to peel any fruit with a fibrous, thick skin, such as
bananas and oranges. Depending on personal taste you can leave
skins.
Either you are bending too much food at once or not pulsing
properly. Reduce the amount of food in the jug.
For best results, use ice straight from the freezer. Attempt a shorter
pulse time.
The blender might have overheated, allow cooling before reusing.
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