Linksys EFSP42 User Manual page 26

inspecting your printer, contact Linksys
Tech Support.
N N o o t t e e : : Windows-only printers may not print the diagnostic page.
2. Print a test text file and a test graphic file. If the text
file prints correctly but the graphic file prints garbage,
then specify /NT (no tabs) option for NPRINT or CAP-
TURE commands and print again. If both print incorrect-
ly, go to step 3.
3. Temporarily disable the PrintServer servicing the print
queue following the step-by-step instructions below:
NetWare 2.x and 3.x
(a) Run PCONSOLE, Select Print Queue Information,
select the print queue that the PrintServer services,
select Current Queue Status.
(b) Set Servers can service entries in queue to NO.
(c) Press Esc and select Print Queue ID. Record the
queue ID.
(d) Send your test files to the print queue using nor-
mal print commands.
NetWare 4.x and 5.x Bindery & NDS modes
(a) Run PCONSOLE, select Print Queues, select the
print queue that your PrintServer services, select
Status.
(b) Set Allow service by current print servers to NO.
(c) Press Esc and select Information, and record the
queue ID.
(d) Send your test files to the print queue using nor-
mal print commands.
4. Reroute network printing to local printing.
(a) Disconnect the printer attached to your
PrintServer and connect it to LPT1 of your PC.
(b) Change to the drive and then the directory on the
file server that contains the print queue. The direc
tory will have the name of the queue ID (e.g.
\queues\Q_ID for NDS mode, or system\Q_ID for
Bindery mode).
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Instant EtherFast ® Series EtherFast 10/100 PrintServers
5. The test files you printed in step 3 should be in the
queue directory. Print these files to the local printer
using the COPY command with the /b option.
Example: copy /b test.txt LPT1
6. Compare the printouts from the PC and the
PrintServer. If the printouts are the same, then the
problem is NOT the PrintServer. The problem might
be that an incorrect printer driver was chosen or the
timeout setting in the CAPTURE command is too
short. If the printouts are NOT the same, there may be
a problem with the PrintServer. Contact Linksys
technical support (see page 91).
7. Enable queue service.
(a) Disconnect the printer attached to LPT1 of your
PC and connect it to your PrintServer.
(b) For NetWare 2.x or 3.x, run PCONSOLE and
Select Print Queue Information. Then select the
print queue and select Current Queue Status. Set
Servers can service entries in queue to YES
For NetWare 4.x bindery and NDS modes, run
PCONSOLE and select Print Queues. Then select
the print queue and select Status. Set Allow serv-
ice by current print servers to YES.
Problem 2: My PrintServer does not appear in the Active Device
List of the PSCONFIG program.
Solution 2: · Make sure that the PrintServer is on the same network
segment as your PC.
· Load the NetBEUI protocol on your PC, so that
Bi-Admin can try connecting using NetBEUI. Once con
nected, check the following:
· The NetWare protocol is enabled.
· The Ethernet frame type of your PC may be different
than the one with your PrintServer. Enable all Ethernet
frame types.
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