Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Hearing programs Features Daily use Charging Turning on and off hearing instruments Switching to standby mode Inserting and removing the hearing instruments 12 Adjusting the volume Changing the hearing program ...
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Maintenance and care Cleaning Drying Storage Professional maintenance Important safety information Safety information on power cells Further information Accessories Operating, transport and storage conditions Explanation of symbols Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are worn in the outer ear. The instruments are not intended for children under the age of 3 years or persons with a developmental age of under 3 years.
➋ Microphone opening C ontrols With the push button you can, for example, switch hearing programs. The Hearing Care Professional has programmed your desired functions to the push button. You can use the Audio Service App for remote control.
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Push button function Press briefly: Program up Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down TV stream on/off Press for about 2 seconds: Program up Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down TV stream on/off Press for more than 3 seconds: Standby/turn on...
Hearing programs Read more in section "Changing the hearing program". Features The tinnitus therapy feature generates a sound to distract you from your tinnitus.
D aily use Charging Use Custom Charger Station to charge your hearing instruments. Place your hearing instruments in the charger. Follow the instructions in the charger's user guide. You can also find useful tips for charging in the charger's user guide.
T urning on and off hearing instruments You have the following options to turn your hearing instruments on or off. Turning on: Take the instruments out of the charger. The startup melody is played in your hearing instruments. The default volume and hearing program are set.
Switching to standby mode Via remote control, you can switch your hearing instruments to standby mode. This mutes the hearing instruments. When you leave standby mode, the previously used volume and hearing program are set. In standby mode, the hearing instruments are not turned off completely. They draw some power.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. The labeling on the hearing instruments indicates the side: ● "R" = right ear ● "L" = left ear Inserting a hearing instrument: Carefully push the hearing instrument into the ear canal.
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Grip the hearing instrument in the ear canal with two fingers and pull it carefully out. Clean and dry your hearing instruments after usage. Read more in section "Maintenance and care".
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, use a remote control option. An optional signal can indicate the volume change.
Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed. An optional signal tone can indicate the program change.
S pecial listening situations On the phone When you are on the phone, turn the receiver slightly so that it does not completely cover your ear. Telephone program You may prefer a certain volume when using the phone. Ask your Hearing Care Professional to configure a telephone program.
Audio streaming with iPhone Your hearing instruments are Made for iPhone hearing instruments. This means you can get phone calls and listen to music from your iPhone directly into your hearing instruments. For more information about compatible iOS devices, pairing, audio streaming and other useful functions, contact your Hearing Care Professional.
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To deactivate or activate the Bluetooth mode, use the smartphone app. An alert tone indicates when Bluetooth mode is deactivated or activated.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Cleaning For hygiene reasons and to maintain functionality, clean your hearing instruments daily.
Drying Dry your hearing instruments overnight. Ask your Hearing Care Professional for more information. Storage Short-term storage (up to several days): Turn off your hearing instruments by placing them in the charger. The charger must be on. If the charger is not on and you place your hearing instruments in the charger, the hearing instruments are not turned off.
For longer periods of non-use, store your hearing instruments in a dry environment. Observe the storage conditions in section "Operating, transport and storage conditions". Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. In the event that the wax protection or microphone protection (windscreen) needs to be replaced, this should be carried out by a professional.
Important safety information Safety information on power cells This section contains important safety information regarding the power cell. For more safety information, refer to the safety manual supplied with the hearing instruments. WARNING A power cell (lithium-ion rechargeable battery) is permanently built into your hearing instrument. Incorrect use of the power cell or the hearing instrument can cause the power cell to burst.
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WARNING Incorrect use of the power cell or the hearing instrument can cause the power cell to burst. Risk of injury, fire or explosion! Replacement and repair have to be performed by Service Center only. Do not repair or replace the power cell yourself. Do not use the hearing instruments when their performance after charging reduces considerably.
Further information Accessories The type of available accessories depends on the instrument type. Examples are: a remote control, an audio streaming device, or a smartphone app for remote control. Consult your Hearing Care Professional for further information. Operating, transport and storage conditions Note that you have to charge the hearing instruments at least every 6 months.
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During extended periods of transport and storage, please observe the conditions below. Storage Transport Temperature 10-25 °C -20-60 °C (recommended) 50-77 °F -4-140 °F Temperature 10-40 °C -20-60 °C (maximum range) 50-104 °F -4-140 °F Relative humidity 20-80 % 5-90 % (recommended) Relative humidity 10-80 %...
E xplanation of symbols Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Frequently asked question. Symbols on the device or packaging CE compliance label, confirms compliance with certain European Directives, refer to section "Conformance information".
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Symbols on the device or packaging Keep dry during transportation. Temperature during transportation. Read more in section "Operating, transport and storage conditions". Relative humidity during transportation. Read more in section "Operating, transport and storage conditions". Atmospheric pressure during transportation. Read more in section "Operating, transport and storage conditions". Medical device.
Charger data Under the removable silicone lining in the lid of the charger is a label with symbols, serial number, CE mark and legal manufacturer of the charger. Lift the lining from the lid with your fingernail and pull it off.
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Problem and possible solutions Hearing instrument does not work. ● Turn the hearing instrument on. ● Charge the hearing instrument. Observe also the status LEDs on the charger. Consult your Hearing Care Professional if you encounter further problems.
Country-specific information USA and Canada Certification information for hearing instruments with wireless functionality: ITC/ITE Li 7 ● HVIN: RFM005 ● Contains FCC ID: 2AXDT-RFM005 ● Contains IC ID: 26428-RFM005...
Service and warranty Serial numbers Left hearing instrument: Right hearing instrument: Charger: Service dates Warranty Date of purchase: Warranty period in months: Your Hearing Care Professional...