Lexmark T420 User Reference
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Lexmark T420 User Reference

Lexmark T420 User Reference

Lexmark t420: user guide
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Lexmark
T420
User's Reference
June 2002
www.lexmark.com

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  • Page 1: Lexmark T420

    Lexmark T420 User’s Reference June 2002 www.lexmark.com...

  • Page 3: Table Of Contents

    Printing from a Windows environment ... 10 Printing from a Macintosh computer ... 10 Chapter 4: Canceling a print job ... 11 From the printer operator panel ... 11 From a Windows computer ... 11 From a Macintosh computer ... 11 Chapter 5: Printing Print Quality Test Pages ...
  • Page 4 Cleaning the printer ... 71 Installing the new print cartridge ... 71 Chapter 21: Cleaning the printhead lens ... 74 Chapter 22: Solving basic printer problems ... 75 Chapter 23: Solving printing problems ... 76 Chapter 24: Solving print quality problems ... 80 Chapter 25: Solving option problems ...
  • Page 5 Chapter 35: Using Hex Trace mode ... 133 Chapter 36: Using the Local Printer Setup Utility ... 134 Chapter 37: Removing the printer from an optional drawer ... 136 Chapter 38: Removing an optional memory card ... 137 Accessing the system board ... 137 Removing optional memory cards ...
  • Page 6 Notices ... 143 Trademarks ... 144 Licensing notice ... 146 Safety information ... 146 Cautions and warnings ... 147 Electronic emission notices ... 147 Noise emission levels ... 149 Energy Star ... 149 Laser notices ... 150 Laser advisory label ... 150 Laser notice ...

  • Page 7: Chapter 1: Printer Overview

    Printer overview The following illustrations show the standard Lexmark T420, the printer configured with a 250-sheet drawer, and the printer configured with a 500-sheet drawer. Optional 500-sheet drawer Optional 250-sheet drawer...

  • Page 8: Chapter 2: Tips For Successful Printing

    Store your print media properly. For more information, see Avoiding jams If you select appropriate print media (paper, transparencies, labels, and card stock) for your printer, you’ll be well on your way to trouble-free printing. See Note: We recommend that you try a limited sample of any print media you are considering using with the printer before purchasing large quantities.
  • Page 9 The following hints can help you avoid jams: • Use only recommended print media. See to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com/ publications for more information about which print media will provide optimum results for your printing environment.

  • Page 10: Chapter 3: Sending A Job To Print

    From your software application, open the file you want to print. From the File menu, select Print Setup. Verify the correct printer is selected in the Print Setup dialog box. In the Print Setup dialog box, select Properties, Options, or Setup (depending on the application), select the print media type and size, and then select OK.

  • Page 11: Chapter 4: Canceling A Print Job

    Double-click the My Computer icon. Double-click the Printer icon. A list of available printers appears. Double-click the printer you are using to print the job. A list of print jobs appears. Select the job you want to cancel. Press the Delete key.

  • Page 12: Chapter 5: Printing Print Quality Test

    • Two pages with graphics to use to evaluate how well the printer is capable of printing various types of graphics Examine the pages to determine the quality of printing. If there are problems, see print quality problems.

  • Page 13: Chapter 6: Understanding Fonts

    Understanding fonts Your printer has resident fonts stored permanently its memory. Different fonts may be available in PCL and PostScript emulations. Your printer supports the following scalable fonts. Supported fonts PostScript 3 font names AlbertusMT AlbertusMT-Italic AlbertusMT-Light AntiqueOlive-Roman AntiqueOlive-Italic AntiqueOlive-Bold...
  • Page 14 Supported fonts (continued) PostScript 3 font names Courier-BoldOblique Garamond-Antiqua Garamond-Halbfett Garamond-Kursiv Garamond-KursivHalbfett Helvetica-Light Helvetica-LightOblique Helvetica-Black Helvetica-BlackOblique Helvetica Helvetica-Oblique Helvetica-Bold Helvetica-BoldOblique Helvetica-Narrow Helvetica-Narrow-Oblique Helvetica-Narrow-Bold Helvetica-Narrow-BoldOblique Intl-CG-Times Intl-CG-Times-Italic Intl-CG-Times-Bold Intl-CG-Times-BoldItalic Intl-Univers-Medium Intl-Univers-MediumItalic Intl-Univers-Bold Intl-Univers-BoldItalic Intl-Courier Intl-Courier-Oblique Intl-Courier-Bold Intl-Courier-BoldOblique LetterGothic LetterGothic-Slanted LetterGothic-Bold PCL 6 font names CourierPS Bold Oblique CG Omega CG Omega Bold...
  • Page 15 Supported fonts (continued) PostScript 3 font names LetterGothic-BoldSlanted Marigold NewCenturySchlbk-Roman NewCenturySchlbk-Italic NewCenturySchlbk-Bold NewCenturySchlbk-BoldItalic Optima Optima-Bold Optima-BoldItalic Optima-Italic Palatino-Roman Palatino-Italic Palatino-Bold Palatino-BoldItalic Symbol Times-Roman Times-Italic Times-Bold Times-BoldItalic TimesNewRomanPSMT TimesNewRomanPS-ItalicMT TimesNewRomanPS-BoldMT TimesNewRomanPS-BoldItalicMT Univers Univers-Oblique Univers-Bold Univers-BoldOblique Univers-Condensed Univers-CondensedOblique Univers-CondensedBold Univers-CondensedBoldOblique Wingdings-Regular ZapfChancery-MediumItalic ZapfDingbats PCL 6 font names Marigold...
  • Page 16 Supported fonts (continued) PostScript 3 font names Your printer also supports the following PCL 6 bitmapped fonts: • Line Printer 16 • POSTNET Bar Code Your printer supports the following PCL 6 symbol sets. Supported symbol sets ABICOMP Brazil/Portugal ABICOMP International...
  • Page 17 Supported symbol sets (continued) PC-851 Greece PC-852 Latin 2 PC-853 Latin 3 (Turkish) OCR-B 9Y Bar Code Refer to the Technical Reference on Lexmark’s Web site for more information about font and symbol set support. Greek-8 Turkish-8 Roman-8 109Y Bar Code...

  • Page 18: Chapter 7: Printing The Menu Settings Page

    Settings for menu items can be set through the Local Printer Setup Utility. The Local Printer Setup Utility is available on Lexmark’s Web site at www.lexmark.com. It may also be provided on the drivers CD for the printer. Check the drivers CD booklet to verify this. Settings for menu items can also be made using Print Job Language (PJL) commands.

  • Page 19: Chapter 8: Print Media Sources And Specifications

    Print media sources and specifications This topic provides specifications for each type of print media that can be used with your printer, as well as important information about the print media sources and the output bins. For detailed information about print media characteristics, refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com/publications.
  • Page 20 Print media source specifications Print media Source supported Tray 1 Paper, paper (standard labels, 250-sheet tray) transparencies Tray 1 (optional Heavy labels, label tray) paper, transparencies Tray 2 (optional Paper only 250-sheet tray) Tray 2 (optional Paper only 500-sheet tray) Multipurpose Paper, envelopes, feeder...
  • Page 21 Remove the paper often from this bin. • Select Universal size when using a nonstandard size sheet of print media. The printer formats the page for the maximum size (8.5 x 14 in.). Set the actual size from your software application.
  • Page 22 Supported print media sizes (continued) - indicates support - indicates no support Print media Dimensions 10 Envelope 104.8 x 241.3 mm (Com-10) (4.125 x 9.5 in.) DL Envelope 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) B5 Envelope 176 x 250 mm...

  • Page 23: Chapter 9: Storing Print Media

    Storing print media Use the following guidelines for proper print media storage. These help avoid paper feeding problems and uneven print quality: • For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. •...

  • Page 24: Chapter 10: Clearing Jams

    A new copy of the page that jammed prints if Jam Recovery is set to On in the printer driver or in the Local Printer Setup Utility. Setting Jam Recovery to Auto does not guarantee that a new copy of the page will print.
  • Page 25 The operator panel has six lights. The following light sequence indicates a jam: Ready/ Toner Data When you see this light sequence, press and release the Continue button twice quickly. A secondary jam light sequence displays. Use the table on the following page to locate instructions for clearing the jam causing the secondary light sequence.
  • Page 26 Error Continue condition Jam in input area (An input area is where print media enters the printer from a source.) Jam between the input area and the exit area (An input area is where print media enters the printer from a source.
  • Page 27 Jams under the print cartridge Since the jam may occur farther back in the printer behind the print cartridge area, you may need to reach in farther to remove the jam. Open the upper front door. Remove the print cartridge. (See CAUTION: The rear portion of the inside of the printer may be hot.
  • Page 28 With both hands, pull the print media to the right, and then out. Note: If the print media resists, stop pulling and access it from the rear output bin door. Jams behind the upper front door and the rear output bin door continue.
  • Page 29 Before reaching the standard output bin The print media jams before reaching the standard output bin. Open the rear output bin door.
  • Page 30 Open the upper front door. (See instructions.) Remove the print cartridge. (See instructions.) CAUTION: The inside rear of the printer may be hot. page 69 Removing the used print cartridge page 70 Removing the used print cartridge if you need...
  • Page 31 Locate the jam inside the printer. Gently pull the jam straight out and then up. Reinstall the print cartridge. Close the upper front door. Exiting to the standard output bin Gently pull the jam straight out. If the print media does not pull easily from here, continue with...
  • Page 32 If the print media resists, stop pulling. Remove the print cartridge, and then pull the jam out. Note: If you cannot find the jam inside the printer, check to see if the print job has exited to the standard output bin.
  • Page 33 Jams in the multipurpose feeder Gently pull the jam straight out of the multipurpose feeder. Jams in the tray 1 area Print media is jammed in the area under the print cartridge, but the jam is not visible. Gently pull tray 1 (standard tray or optional label tray) out. Pull the jam straight out.
  • Page 34 Jams in the tray 2 area Gently pull tray 2 (250-sheet or 500-sheet tray) out. Pull the jam straight out. Push the tray in. Jams inside a tray after clearing the metal stop The print media jams as it releases from under the metal stop, but it has not completely exited the tray. This can occur in any of the trays.
  • Page 35 42 Jams under the printer Print media can jam under the printer and above tray 1 when the duplex function is in use. To clear this type of jam: Pull tray 1 (standard tray or optional label tray) completely out.
  • Page 36 From the back of the printer, open the rear door using the tab. Look under the printer on the right side to locate a green lever. Push down on the lever. Gently pull the jam toward you. Close the rear door.

  • Page 37: Chapter 11: Loading Trays

    The following instructions work for loading the standard tray, the optional label tray, or the tray for the optional 250-sheet drawer. Your printer has one standard 250-sheet tray. The optional label tray fits in the printer in place of the standard tray.
  • Page 38 To load print media in a tray: Pull the tray out. Remove the tray completely. Press down on the metal plate until it locks into place.
  • Page 39 Locate the tabs on both of the guides. Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right.
  • Page 40 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Hold the print media so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray.
  • Page 41 Squeeze the width guide tab and the width guide together, and then slide the guide to the edge of the print media. Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the print media. Note: Sliding the guides too tightly against the print media may cause misfeeds.

  • Page 42: Loading The Optional 500-Sheet Tray

    Insert the tray. Loading the optional 500-sheet tray The optional 500-sheet tray only accepts paper. It is designed with a special cover at the back of the tray to shield legal size paper. The cover protects legal size paper from exposure to dust. To load paper in the tray: Pull the tray out.
  • Page 43 Raise the cover. Press down on the metal plate until it locks into place.
  • Page 44 Locate the tabs on both of the guides. Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right.
  • Page 45 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Hold the paper so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray.
  • Page 46 Squeeze the width guide tab and the width guide together, and then slide the guide to the edge of the paper. Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the paper. Note: Sliding the guides too tightly against the paper may cause misfeeds.
  • Page 47 Close the cover. Insert the tray.

  • Page 48: Chapter 12: Using And Loading The Multipurpose Feeder

    Using and loading the multipurpose feeder Your printer has a multipurpose feeder that holds several sizes and types of print media. It is located on the front of your printer and can be closed when you are not using it. Reserve the multipurpose feeder for when you print on different sizes and types of print media, such as card stock, transparencies, postcards, note cards, and envelopes.

  • Page 49: Opening The Multipurpose Feeder

    Opening the multipurpose feeder Locate the finger grips on the multipurpose feeder door. Finger grips Use the finger grips to pull the door open.
  • Page 50 Pull the extension out. Gently press down on the ridge. The extension unfolds. Ridge...

  • Page 51: Loading The Multipurpose Feeder

    Guide the extension down gently so the multipurpose feeder is extended fully. Loading the multipurpose feeder Print media source specifications in the multipurpose feeder. Slide the width guide all the way to the right. for information on sizes and types of print media you can load...
  • Page 52 Prepare print media for loading. Note: Do not load different sizes or types of print media in the multipurpose feeder at the same time. Doing so may cause a jam. • Flex sheets of paper back and forth to loosen them, then fan them. Do not fold or crease the print media.
  • Page 53 Locate the stack height limiter. Do not exceed the maximum stack height by forcing print media under the stack height limiter. The maximum stack height for any print media is 10 mm (0.4 in.). Overfilling the multipurpose feeder could cause jams. Stack height limiter...
  • Page 54 • Load letterhead with the logo face up and the top edge entering the printer first. Note: If you load letterhead for duplex printing, load the sheets with the logo face down and entering the printer last.
  • Page 55 Never use envelopes with clasps, snaps, windows, coated linings, or self-stick ARNING adhesives. These envelopes may severely damage the printer. • Load envelopes with the flap side down and the stamp area going in last. Note: For best results, peel-and-stick envelopes should exit to the rear output bin. Open the rear output bin when printing on these envelopes.
  • Page 56 Slide the width guide to the left until it lightly touches the edge of the stack. Stack height limiter Make sure the print media fits loosely in the multipurpose feeder and is not bent or wrinkled.

  • Page 57: Chapter 13: Using The Duplex Function

    Using Duplex Bind When you select duplex bind printing in the printer driver or Duplex Bind in the Finishing Settings in the Local Printer Setup Utility you must select either long edge or short edge binding which are the values for this setting.
  • Page 58 The two values for Duplex Bind are: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge The asterisk (*) binding for portrait and landscape pages: indicates this is the factory default setting...

  • Page 59: Chapter 14: Using The Output Bins

    Using the output bins Using the standard output bin The standard output bin holds 250 sheets of print media. The printer automatically sends print jobs to the standard output bin. Print jobs collate face down in this bin. Standard output bin...

  • Page 60: Raising The Paper Rest

    Using the rear output bin The printer automatically sends print jobs to the rear output bin when you open it. The rear output bin reverse collates (pages 4, 3, 2, 1) print jobs face up. The rear output bin holds 20 sheets of paper.
  • Page 61 To use the rear output bin: Grasp the tab in the recessed area of the rear output bin door. Pull the door down.
  • Page 62 Pull the extension straight out using the tab. Close the rear output bin door when you finish using it. Note: Make sure the door closes properly on both sides to prevent jams.

  • Page 63: Chapter 15: Determining The Status Of Supplies

    Toner Alarm is set to On. When the printer issues one of these messages, you can continue to print a few hundred pages. For more information, see Ordering If tray 1 or tray 2 becomes empty, the following light sequence is displayed: supplies.
  • Page 64 If the multipurpose feeder become empty, the following light sequence is displayed:...

  • Page 65: Chapter 16: Conserving Supplies

    Reduce paper consumption by using the duplex feature to print on both sides of the paper. Set the printer to Duplex in the printer driver for individual print jobs or in the Local Printer Setup Utility for all print jobs.

  • Page 66: Chapter 17: Maintaining Your Printer

    Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer.

  • Page 67: Chapter 18: Ordering Supplies

    To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer.

  • Page 68: Chapter 19: Storing The Print Cartridge

    Storing the print cartridge Store the print cartridge in the original packaging until you are ready to install it. Do not store the print cartridge in: • Temperatures greater than 40°C (104°F). • An environment with extreme changes in humidity or temperature. •...

  • Page 69: Chapter 20: Replacing The Print Cartridge

    Replacing the print cartridge Note: The manufacturer does not recommend that you use print cartridges from a third- party refiller. Print quality and printer reliability cannot be guaranteed if you do. For best results, use genuine supplies. Removing the used print cartridge Turn the printer off.
  • Page 70 Grasp the print cartridge by the handle. Lift the print cartridge up and out. Set it aside.

  • Page 71: Cleaning The Printer

    Cleaning the printer Using a clean, lint-free cloth, gently clean the shaded areas by wiping toward the front of the printer. Do not touch the transfer roller or the plastic sensors. ARNING Plastic sensor Transfer roller Installing the new print cartridge Remove the new cartridge from the packaging.
  • Page 72 Hold the print cartridge by the handle and gently shake it side-to-side to distribute the toner. Handle Hold the print cartridge by the handle and insert it into the printer: Align the tabs on each side of the print cartridge with the slots on each side of the print cartridge cradle.
  • Page 73 Slide the print cartridge into the printer until it snaps into place. Close the upper front door. Make sure the door snaps closed on both sides, or the printer will not function properly. Turn the printer on. Follow the instructions on the new print cartridge box to recycle the used print cartridge.

  • Page 74: Chapter 21: Cleaning The Printhead Lens

    Cleaning the printhead lens You can solve some print quality problems by cleaning the printhead lens. Turn the printer off. Open the upper front door and the multipurpose feeder door. Remove the print cartridge. See Locate the glass printhead lens.

  • Page 75: Chapter 22: Solving Basic Printer Problems

    All options are properly installed. • If you have checked all of the above and still have a problem, turn the printer power off, wait for about 10 seconds, and then turn the printer power on. This often fixes the problem.

  • Page 76: Chapter 23: Solving Printing Problems

    Make sure that the upper front door is fully closed on both sides. If the left side of the door is not fully closed, the printer will not print. If the right side of the door is not fully closed, black splotches may print down the right side of a page.
  • Page 77 • Load a print media source only when it is empty. Check the Paper Type setting in the printer driver or in the Local Printer Setup Utility. • Turn the print media stack over in the tray or multipurpose feeder.
  • Page 78 Note: To change the Toner Low Alarm setting, download the Local Printer Setup Utility available on Lexmark’s Web site at www.lexmark.com. It may also be provided on the drivers CD for the printer. Check the drivers CD booklet to verify this. For more...
  • Page 79 • Make sure the print cartridge is installed. • Make sure you are using the correct PostScript driver. • The printer does not have enough memory to print the job. Install more memory. Refer to the Setup Guide for information...

  • Page 80: Chapter 24: Solving Print Quality Problems

    Paper Weight and Paper Texture settings. • Use recommended paper and other print media. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for detailed specifications. • The printer detects a print cartridge error. Replace it.
  • Page 81 Media Texture to a rougher setting. To change these settings, use the Local Printer Setup Utility available on Lexmark’s Web site at www.lexmark.com. It may also be provided on the drivers CD for the printer. Check the drivers CD booklet to verify this.
  • Page 82 Problem The print is light but the Toner Low light is not on. The Toner Low light is on. Solid black areas or white streaks appear on transparencies or paper. Faint images or repetitive spots appear on the page. Solution •...
  • Page 83 • Make sure the Paper Size setting is set correctly in the printer driver or in the Local Printer Setup Utility. • Verify that the Print Area setting in the printer driver or in the Local Printer Setup Utility is correct. Print a menu settings page to verify this.
  • Page 84 • Make sure the parallel, USB, or Ethernet cable is firmly plugged into its corresponding connector on the back of the printer. • Access the menus by following the instructions on the Printer Settings Configuration sheet: – Select Hex Trace mode to determine what the problem is. For...

  • Page 85: Chapter 25: Solving Option Problems

    Solution • Turn the printer power off, wait for about 10 seconds, and turn the printer power on. If this does not fix the problem, unplug the printer and check the connection between the drawer and printer.

  • Page 86: Chapter 26: Solving Network Printing Problems

    Job did not print or incorrect characters printed. Solution If you are using a Lexmark print server, verify that it is set up properly and the network cable is connected. Note: Refer to the documentation that came with your print server for more information.

  • Page 87: Chapter 27: Solving Other Problems

    Where are the printer escape codes listed? Solution Refer to the Lexmark Web site at www.lexmark.com for printer drivers and the Local Printer Setup Utility. The drivers CD that was shipped with your printer contains an Adobe Acrobat file with a complete list of Printer Command Language (PCL)

  • Page 88: Chapter 28: Print Media Guidelines

    Selecting the appropriate print media (paper, transparencies, envelopes, labels, and card stock) for your printer helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for your printer. For detailed information about print media characteristics, refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com/publications.

  • Page 89: Transparencies

    54 When printing on transparencies: • Be sure to set the Paper Type to Transparency from the printer driver, in the Local Printer Setup Utility, or from MarkVision™ to avoid damaging your printer. • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 175°C (347°F) without melting, discoloring, or releasing hazardous...

  • Page 90: Envelopes

    The rear output bin holds about 10 envelopes. Labels Your printer can print on many labels designed for use with laser printers. These labels are supplied in letter size and A4 size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205°C (401°F) and pressure of 25 pounds per square inch (psi).

  • Page 91: Printer Maintenance When Printing On Labels

    When printing on labels: • Set the Paper Type to Labels from the printer driver, in the Local Printer Setup Utility, or from MarkVision. • You may feed vinyl labels from the 250-sheet tray and the multipurpose feeder. • Do not load labels together with paper or transparencies in the same paper source.

  • Page 92: Card Stock

    You may only print card stock from the multipurpose feeder. Card stock must always exit to the rear output bin. Try a sample of any card stock you are considering using with the printer before purchasing a large quantity. Print media source specifications When printing on card stock: •...

  • Page 93: Chapter 29: Linking Trays

    When trays are linked in this way, the printer selects print media from a second tray when the first becomes empty. To verify Paper Size and Paper Type settings, print a menu settings page (see...

  • Page 94: Chapter 30: Using Markvision To Manage The Printer

    Using MarkVision to manage the printer To understand how MarkVision can help you manage the printer, refer to the drivers CD.

  • Page 95: Chapter 31: Using The Operator Panel

    Using the operator panel The operator panel has six lights and two operator panel buttons. Lights that are on, off, or blinking indicate different printer conditions. Common light sequences and their meaning Light status Printer status Ready/Data light is on Ready to receive and process data.

  • Page 96: Chapter 32: Understanding The Operator Panel Lights

    Understanding the operator panel lights Operator panel lights that are off, on, or blinking (fast or slowly) indicate printer conditions such as printer status, intervention (for example, out of paper), or service. Some light sequences prompt you to press the Continue button to clear a printer condition: •...

  • Page 97: Common Light Sequences

    Ready/ Toner Remove Data Paper Paper Press Error Continue Go to Printer status/Message page: • Busy • Defragmenting flash • Formatting flash • Programming flash • Printing a directory • Printing a font list • Printing menu settings page(s) • Printing Print Quality...
  • Page 98 Ready with Toner Low Hex Trace Ready with Toner Busy with Toner Low Waiting with Toner Low • Flushing buffer • Resolution reduced • Canceling job • Resetting printer • Activating menu changes • Performing self test • Restoring factory defaults...
  • Page 99 Ready/ Toner Remove Data Paper Paper Press Error Continue Paper Press Error Continue Printer status/Message Insufficient collation area Memory full Complex page Short paper Font error Go to Printer status page: Secondary error code Print media jam Invalid network code...
  • Page 100 Ready/ Toner Remove Data Paper Paper Press Error Continue Printer status/Message Deficient printer memory Insufficient defrag memory External network adapter (ENA) connection lost Invalid network code Defective flash Unformatted flash Network interface error Flash full Too many flash options Go to...
  • Page 101 Remove Data Paper Paper Press Error Continue Printer status/Message Jam in an input area Jam between the input area and the exit area. Jam in an exit area Jam in the internal duplex unit Jam in the multipurpose feeder Go to...
  • Page 102 • The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources. • The printer is formatting the flash memory. • The printer is storing resources, such as fonts or macros, in flash memory. • The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages.
  • Page 103 Load the multipurpose feeder What this light sequence means: The printer is waiting for you to load print media into the multipurpose feeder. What you can do: • Load print media in the multipurpose feeder, and then press and release Continue.

  • Page 104: Print Media Jam

    Load tray 1 or tray 2 What this light sequence means: The printer is trying to feed paper from a source it detects is empty, or the print media did not feed properly. What you can do: • Load print media in the source, and then press and release Continue.
  • Page 105 The printer clears the message. Print cartridge not installed, unsupported print cartridge, or defective print cartridge What this light sequence means: The print cartridge is not installed, not supported by this printer, or is defective. What you can do: • Insert the print cartridge.

  • Page 106: Insufficient Collation Area

    • Press and release Continue to clear the secondary message. Insufficient collation area What this light sequence means: The printer memory (or hard disk, if installed) does not have the free space necessary to collate the print job. This may happen due to one of these errors: •...
  • Page 107 Tray 1 is missing when tray 2 is installed What this light sequence means: Tray 1 is missing from the printer when tray 2 is installed. What you can do: • Insert tray 1 into the printer. • Press and release Cancel to cancel the print job.
  • Page 108 Ready, Canceling Job, Flushing Buffer, and so on. These type of light sequences do not require that you do something to the printer. The Toner Low light is not displayed with light sequences requiring that you attend to the printer, such as light sequences for clearing jams, changing the cartridge, closing doors, inserting trays, loading print media, or printer memory, flash memory, and network errors.
  • Page 109 Not Ready What this light sequence means: The printer is not ready to receive or process data, or the printer ports are offline. Data sent by the USB, network, and parallel ports is not read by the printer; therefore, the printer cannot respond to the data.

  • Page 110: Service Error

    What you can do: Turn the printer off and check all cable connections. Turn the printer back on. If the service error recurs, contact the Lexmark support site for customer service at http://support.lexmark.com, and report the light sequence and a description of the problem.

  • Page 111: Hex Trace Ready

    Hex Trace Ready What this light sequence means: The printer is in the Ready mode and Hex Trace is active. Hex Trace helps you determine if there is a problem with the language interpreter or the cable. What you can do: Press and hold Cancel to reset the printer.
  • Page 112 Hex Trace Ready with Toner Low What this light sequence means: The printer is in Hex Trace mode to help you determine if there is a problem with the language interpreter or the cable, and the print cartridge is low on toner.
  • Page 113 Busy with Toner Low What this light sequence means: The printer is busy receiving data or printing, and the print cartridge is low on toner. What you can do: • After the print job finishes, remove the print cartridge, shake it, and reinstall it.
  • Page 114 • Press and hold Cancel to reset the printer. Canceling job or Resetting printer What this light sequence means: • The printer is processing a request to cancel the current print job. • The printer is resetting to the user default settings. Any active print jobs are canceled.

  • Page 115: Invalid Network Code

    What you can do: • Activating menu changes: Wait for the message to clear. • Self test: Wait as the printer powers on and enters the Ready state as shown by the Ready/Data light being on. • Restoring factory defaults: Wait for the message to clear.

  • Page 116: Complex Page

    – Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros. – Set Page Protect to On in the Local Printer Setup Utility. For more information, see Using the Local Printer Setup –...

  • Page 117: Short Paper

    What this light sequence means: • The print media length is too short to print the formatted data. • The printer does not know the print media size loaded in the tray. • There is a problem feeding the print media.

  • Page 118: Insufficient Defrag Memory

    • Press and release Continue to disable Resource Save and continue printing. • To enable Resource Save after you get this message: – Make sure the link buffers in the Local Printer Setup Utility are set to Auto, and then exit the menus to activate the link buffer changes.
  • Page 119 External network adapter (ENA) connection lost What this light sequence means: The printer has lost the connection to an external print server (also called an external network adapter or ENA). What you can do: • Make sure the cable connecting the ENA and the printer is securely attached.

  • Page 120: Unformatted Flash

    • Press and release Continue to clear the message and continue printing. The job may not print correctly. • Reformat the flash memory. Refer to the Technical Reference on Lexmark’s Web site for more information about reformatting flash. • If the error message remains, the flash memory may be defective...

  • Page 121: Network Interface Error

    Downloaded fonts and macros not previously stored in flash memory are deleted. • Install flash memory with more storage capacity. Refer to the Setup Guide for more information. • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer.

  • Page 122: Too Many Flash Options

    • Press and release Continue to clear the message. Jam in an input area What this light sequence means: A jam has occurred in an area where print media enters the printer from a source. What you can do: Clear the jam and the entire paper path: 1 Open the upper front door.

  • Page 123: Jam In An Exit Area

    What this light sequence means: A jam has occurred between the input area and the exit area. (An input area is where print media enters the printer from a source. An exit area is where a printed job exits to an output bin.)

  • Page 124: Jam In The Internal Duplex Unit

    Jam in the internal duplex unit What this light sequence means: The printer detects a jam in the internal duplex unit. What you can do: • Clear the jam and the entire paper path. printer to clear this jam. • Press and release Continue to clear the message.

  • Page 125: Chapter 33: Understanding The Printer Configuration Menus

    Turn the printer off. Open the upper front door. Press and hold Continue as you turn the printer on. All the lights cycle. Release Continue. Close the upper front door. The light sequence that represents the Home menu is displayed, and a Printer Settings Configuration sheet prints.

  • Page 126: Advancing In The Menus And Menu Items, And Selecting And Saving Values

    Control codes are not executed. To exit Hex Trace, turn the printer off or reset the printer from the Job menu available through Printer Job Language (PJL). For information about PJL commands, refer to the Technical Reference.

  • Page 127: Parallel Menu

    Network Printing Alliance (NPA) Protocol. Values: Off - Printer does not perform NPA processing. On - Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. for more information.

  • Page 128: Usb Menu

    Values: Off - Printer does not perform NPA processing. On - Printer performs NPA processing. If data is not in NPA format, it is rejected. Auto* - Printer examines the data to determine the format, and then processes it appropriately.

  • Page 129: Network Menu

    Auto* - Printer accepts print jobs from computers using either Windows or Macintosh operating systems. Network menu Use the Network menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Note: An asterisk indicates the factory default value.
  • Page 130 10Mbps, Half Duplex. 10Mbps, Full Duplex - Forces the printer to try to connect to the network only at 10Mbps, Full Duplex. 100Mbps, Half Duplex - Forces the printer to try to connect to the network only at 100Mbps, Half Duplex.

  • Page 131: Chapter 34: Restoring Factory Defaults

    Restoring factory defaults You can make changes to printer settings or values by using the menus available through the Printer Settings Configuration sheet, PJL commands, or the Local Printer Setup Utility. For more information, Printing the Printer Settings Configuration (factory default settings): Turn the printer off.
  • Page 132 Defaults. Press and hold Continue until all the lights cycle. The printer factory defaults are restored. To return to the Home menu, press and hold Cancel until all of the lights cycle. To exit the menus, turn the printer off.

  • Page 133: Chapter 35: Using Hex Trace Mode

    Turn the printer off. Open the upper front door. Press and hold Continue as you turn the printer on. All the lights cycle. Release Continue. Close the upper front door. The light sequence that represents the Home menu is displayed.

  • Page 134: Chapter 36: Using The Local Printer Setup Utility

    (called factory default settings). See The Local Printer Setup Utility is available on Lexmark’s Web site at www.lexmark.com. It may also be provided on the drivers CD for the printer. Check the drivers CD booklet to verify this.
  • Page 135 Setup Settings Quality Settings Printer Language Print Resolution Power Saver Toner Darkness Resource Save PQET Download Target PictureGrade Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print Area Display Language Alarm Control Toner Alarm Parallel Settings PCL SmartSwitch...

  • Page 136: Chapter 37: Removing The Printer From An Optional Drawer

    Removing the printer from an optional drawer You can remove the printer from either the 250-sheet drawer or the 500-sheet drawer using the same method. Turn the printer power off. Unplug the printer power cord. Disconnect all cables from the back of the printer.

  • Page 137: Chapter 38: Removing An Optional Memory Card

    Removing an optional memory card These instructions can help you remove optional printer memory or flash memory cards. Note: You will need a #2 Phillips screwdriver for this procedure. Accessing the system board Turn the printer off and unplug the printer power cord.
  • Page 138 Press the tabs on the front and top of the printer to release the side door. Swing the side door away from the printer, and then slide the door toward the back of the printer to remove it. Set the door aside.
  • Page 139 Slide the shield to the left until the screws fit into the keyholes on the cover. Remove the shield and set it aside.

  • Page 140: Removing Optional Memory Cards

    Removing optional memory cards Complete the following steps to remove optional printer memory or flash memory cards. Optional memory cards are easily damaged by static electricity. Touch something ARNING metal on the printer before you touch an optional memory card.

  • Page 141: Reattaching The Side Door

    Slide the shield to the right, and then tighten the screws. Reattaching the side door Align the three tabs on the back of the side door with the slots on the printer. Align the tabs on the bottom of the side door with the slots at bottom of the printer.
  • Page 142 Press the side door firmly into place, making sure that the two tabs are in place, and that the ridge on top of the side door aligns with the ridge on the printer. Close the upper front door and multipurpose feeder door.

  • Page 143: Notices

    Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • Noise emission levels • Energy Star • Laser notices • Statement of limited warranty...

  • Page 144: Trademarks

    Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
  • Page 145 (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

  • Page 146: Licensing Notice

    BSD License and Warranty statements GNU General Public License The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced. These licenses do not provide you any rights to the Lexmark copyrighted software in this printer.

  • Page 147: Cautions And Warnings

    Federal Communications Commission (FCC) compliance information statement The Lexmark T420 and T420n laser printers, Type 4048-001 and 4048-002, respectively, have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 148 A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

  • Page 149: Noise Emission Levels

    Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.

  • Page 150: Laser Notices

    Label Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
  • Page 151 Free remote technical support is provided for this product throughout its warranty period. Lexmark offers a variety of extended warranty programs that include an extension of technical support. For products no longer covered by a Lexmark warranty, technical support may only be available for a fee.
  • Page 152 Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages.

  • Page 153: Index

    Busy 102 Busy light 102 Busy with Toner Low 113 canceling a print job from a Macintosh computer 11 from a Windows computer 11 from printer operator panel 11 Canceling job 114 card stock capacity 20 guidelines 92 loading 54...
  • Page 154 500-sheet tray 42 optional label tray 37 standard tray 37 Local Printer Setup Utility 134 drivers CD 134 Help 134 Lexmark Web site 134 values 134 Finishing Settings 134 Paper Settings 134 Parallel Settings 135 PCL Emulation Settings 134...
  • Page 155 Jam in an input area 122 Jam in the duplex unit 124 Jam in the multipurpose feeder 124 Load manual request 103 optional printer memory, removing Load the multipurpose feeder ordering, print cartridge 67 Load tray 1 or tray 2 104 Load/Remove Paper in...
  • Page 156 67 storing 68 Print cartridge not installed 105 print job, canceling from a Macintosh computer 11 from a Windows computer 11 from printer operator panel 11 print job, sending 10 from Macintosh 10 from Windows 10 print media card stock...
  • Page 157 78 print media sticks 78 printer flushing data and Ready and Error lights blinking 79 printer on, Error light on 78 printer on, nothing prints 77 standard tray, paper feed failure 78 Toner Low light on and...
  • Page 158 78 printer flushing data and Ready and Error lights blinking 79 printer on, Error light on 78 printer on, nothing prints 77 standard tray, paper feed failure 78 Toner Low light on and...
  • Page 159 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2002 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550...

This manual is also suitable for:

T420dT430d16h0150 - t 420d b/w laser printer16h0200 - t 420dn b/w laser printer

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