Panasonic KX-TGE213C Operating Instructions Manual

Digital cordless phone and digital cordless answering system

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Model shown is KX-TGE213.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our support page on: www.panasonic.ca
TGE21x23x24xC(en-en)_1216_ver0131
TGE21x23x24xC(en-en)_1216_ver0131
Operating Instructions
Digital Cordless Phone
Model No.
Digital Cordless Answering System
Model No.
1
1
KX-TGE213C
KX-TGE230C
KX-TGE232C
KX-TGE233C
KX-TGE234C
KX-TGE242C
KX-TGE243C
2013/12/16
2013/12/16
15:36:02
15:36:02

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Summary of Contents for Panasonic KX-TGE213C

  • Page 1 Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our support page on: www.panasonic.ca TGE21x23x24xC(en-en)_1216_ver0131 TGE21x23x24xC(en-en)_1216_ver0131 2013/12/16 2013/12/16...
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages .......41 Advanced new message alerting Model composition ........3 features ............42 Accessory information ........4 Remote operation ........43 Important Information Answering system settings ......44 For your safety ..........6 Useful Information Important safety instructions ......7 Voice Mail service ........46 For best performance ........7 Wall mounting ..........47 Other information .........8...
  • Page 3: Introduction

    Introduction Model composition n KX-TGE210 series n KX-TGE230 series R Model shown is KX-TGE213. R Model shown is KX-TGE232. n KX-TGE240 series R Model shown is KX-TGE242. Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGE210 KX-TGE213 KX-TGE210 KX-TGEA20 series...
  • Page 4: Accessory Information

    Introduction Accessory information Supplied accessories Accessory quantity Accessory item/ KX-TGE230 KX-TGE232/ KX-TGE213/ KX-TGE234 Part number KX-TGE242 KX-TGE233/ KX-TGE243 AC adaptor/PNLV226 Telephone line cord Wall mounting adaptor Rechargeable batteries Handset cover Belt clip Charger – See page 5 for replacement battery information. The handset cover comes attached to the handset.
  • Page 5 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
  • Page 6: Important Information

    Confirm that external RF energy. smoke has stopped emitting and contact us by visiting our support page on: www.panasonic.ca CAUTION R Unplug from power outlets and never touch the inside of the product if its casing has Installation and location been broken open.
  • Page 7: Important Safety Instructions

    Failure to follow these instructions may Base unit location/avoiding noise cause the batteries to swell or explode. Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...
  • Page 8: Other Information

    R The product should not be exposed to direct sunlight. As an ENERGY STAR ® Partner, Panasonic R Do not place heavy objects on top of the has determined that this product meets the product. ENERGY STAR guidelines for energy R When you leave the product unused for a efficiency.
  • Page 9: Specifications

    Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit Standby: Approx.
  • Page 10: Getting Started Setting Up

    A DSL/ADSL filter (not supplied) is batteries. required if you have a DSL/ADSL service. R Confirm correct polarities ( Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Follow the directions on the display to set up the unit. TGE21x23x24xC(en-en)_1216_ver01310...
  • Page 11 R Eco mode is turned off when the clarity R Use the supplied rechargeable batteries. booster is activated (page 19). For replacement, we recommend using the Panasonic rechargeable batteries noted on page 5, 7. Note for battery charging R It is normal for the handset to feel warm during charging.
  • Page 12: Controls

    Getting Started Speaker MjN/MkN (VOL.: Volume up/down) Controls N (TALK) Dial keypad (*: TONE) Handset Headset jack MZN (SP-PHONE: Speakerphone) MFLASHNMCALL WAITN Microphone Receiver Display MOFFN N (NOISE REDUCTION/Smart function key) indicator Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display.
  • Page 13 Getting Started MERASEN Base unit n KX-TGE240 series: page 3 n KX-TGE210 series: page 3 Charge contacts /LOCATORN O N M n KX-TGE230 series: page 3 Charge contacts Speaker MHOLDN MCONFN MREDIALN MPAUSEN MFLASHN MCALL WAITN MZN (SP-PHONE: Speakerphone) SP-PHONE indicator Message counter N (PLAY/STOP) Message indicator...
  • Page 14: Display Icons

    Getting Started Item Meaning Display icons “Greeting only” is selected. Caller messages are Handset display items not recorded. (page 45) Item Meaning Within base unit range Language settings Out of base unit range The line is in use. Display language R When flashing: You can select either “English”...
  • Page 15: Recording Your Greeting Message

    Getting Started n When the indicator flashes slowly in Enter the current hour and minute (12-hour clock format) by selecting 2 standby mode, you can: digits for each. – Listen to new messages. (page 41) Example: 9:30 – Listen to new Voice Mail messages. 09 30 (page 47) –...
  • Page 16 Getting Started MSAVEN a MOFFN Note: R If the indicator flashes when the handset is not placed on the base unit or charger, battery consumption is faster than usual. Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.
  • Page 17: Making/Answering Calls

    Making/Answering Calls When you finish talking, press MZN. Making calls Note: R While on a call, you can switch from the Using the handset base unit to the handset: – Press M N on the handset, then press Lift the handset and dial the phone MZN on the base unit with the privacy number.
  • Page 18: Answering Calls

    Making/Answering Calls Base unit Answering calls KX-TGE230/KX-TGE240 series: page 3 Press MjN or MkN repeatedly to select the Using the handset desired volume. R To turn the ringer off, press and hold MkN When a call is being received, the ringer until the unit beeps.
  • Page 19 Making/Answering Calls Base unit Temporary tone dialing (for KX-TGE240 series: page 3 rotary/pulse service users) Press MMUTEN during a call. Handset / Base unit R The SP-PHONE indicator flashes. KX-TGE240 series: page 3 To return to the call, press MMUTEN. Press * (TONE) before entering access numbers which require tone dialing.
  • Page 20: Handset Locator

    Making/Answering Calls emphasize existing line noise. If it becomes To establish a conference call: difficult to hear, turn this feature off. MMENUN a MbN: “Conference” a R This feature is not available while using the MSELECTN speakerphone. R To leave the conference, press MOFFN. R When both the “Equalizer”...
  • Page 21: Cell Locator

    Making/Answering Calls Base unit: Press MLOCATORN or Erasing the number MHANDSET LOCATORN. R All registered handsets beep for 1 MMENUN#248 minute. Press and hold MCLEARN until all digits To stop paging: are erased. a MSAVEN a MOFFN Base unit: Press MLOCATORN or MHANDSET Calling the misplaced cellular LOCATORN.
  • Page 22: Power Back-Up Operation

    – To page all handsets, press 0 or wait for a few seconds. Panasonic Ni-MH battery R To stop paging, press MINTERCOMN. performance (supplied batteries) When you finish talking, press MINTERCOMN.
  • Page 23 Making/Answering Calls When the other party answers the call, When you finish talking, press MOFFN. keep the handset on the base unit and n When 2 or more handsets are registered: talk using the speakerphone. When the unit rings, use a handset which is When you finish talking, press MOFFN.
  • Page 24: Phonebook

    Phonebook Character Phonebook You can add 100 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group. Important: R All entries can be shared by any registered handset. R To enter another character that is located on the same dial key, first press MEN to Adding phonebook entries...
  • Page 25 Phonebook MbN: “Save CID” a MSELECTN To search by group MGROUPN MbN: “Phonebook” a MSELECTN MbN: Select the desired group. a Continue from step 3, “Editing entries”, MSELECTN page 25. MbN: Scroll through the phonebook if necessary. Groups Groups can help you find entries in the Editing entries phonebook quickly and easily.
  • Page 26: Speed Dial

    Phonebook entry does not transfer to the speed dial MbN: “Phonebook” a MSELECTN key. MbN: Select the desired entry. Press MCALLN to dial the number. Editing an entry Note: Press and hold the desired speed dial key R When storing a calling card access number (1 to 9).
  • Page 27: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting.
  • Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code New message Outgoing call #338 – On/Off <Off> alert Outgoing call – – Notification to Outgoing call Activate – Remote code <Inactivate> Base unit beep #339 <Off> Settings 2-7 rings #211 Ring count <4 rings>...
  • Page 29 Programming Main menu: “Speed dial” Operation Code Viewing the speed dial entry. #261 Main menu: “Settings” Sub-menu 1 Sub-menu 2 Settings Code Ring Off–6 <6> #160 – Ringer volume adjustments *6, *7 <Tone 1> #161 – Ringer tone Night mode On/Off #238 –...
  • Page 30 Programming Sub-menu 1 Sub-menu 2 Settings Code Key detector Detector1 #6561 – Change name setting #6562 Detector2 – 1: Add new #6563 Detector3 device (for Detector1) #6564 Detector4 – 2: Add new device (for Registration – #6571 – Detector2) #6572 –...
  • Page 31 Programming Sub-menu 1 Sub-menu 2 Settings Code – #200 Auto talk <Off> Set tel line #120 Pulse Set dial mode <Tone> *2, *13 #121 900 ms Set flash time <700 ms> 600 ms 400 ms 300 ms 250 ms 200 ms 160 ms 110 ms 100 ms...
  • Page 32: Alarm

    Programming If you program these settings using one of the units, you do not need to program the same item using another unit. This menu is not displayed when scrolling through the display menus. It is only available in direct command code. KX-TGE240 series: page 3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received.
  • Page 33: Night Mode

    Programming R If you have set the alarm, the alarm sounds n Weekly: even if the night mode is turned on. MbN: Select the desired day of the week and press MSELECTN. a MOKN Set the desired time. Turning night mode on/off *: Select “AM”...
  • Page 34: Call Block

    Programming MbN: “Call block” a MSELECTN Call block MbN: “Yes” a MSELECTN This feature rejects calls from unwanted Edit the phone number if necessary (24 callers (Call Display subscribers only). The digits max.). following items are available when storing MSAVEN a MOFFN phone numbers in the call block list (250 max.).
  • Page 35: Other Programming

    Programming MSAVEN a MOFFN Viewing/editing/erasing call block numbers Displaying the handset name MMENUN#217 You can select whether or not the handset MbN: “Block a single number” or name is displayed in standby mode. The “Block range of numbers” a default setting is “Off”. MSELECTN MMENUN#105 MbN: Select the desired entry.
  • Page 36 Programming Deregistering a handset A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit. This allows the handset to end its wireless connection with the system. MMENUN#131 R All handsets registered to the base unit are displayed.
  • Page 37: Call Display Service

    Call Display Service Talking Call Display Using Call Display service Handset / Base unit Important: KX-TGE230/KX-TGE240 series: page 3 R This unit is Call Display compatible. To use This feature lets you know who is calling Call Display features, you must subscribe without looking at the display.
  • Page 38: Caller List

    Call Display Service Displayed To turn Call Waiting Deluxe on/off Function option To use Call Waiting Deluxe, you must turn this Conference Answers the waiting call feature on. The default setting is “Off”. and combines it with the MMENUN#215 current call to make a conference call (3-party MbN: Select the desired setting.
  • Page 39 Call Display Service To call back, press M MERASEN a MbN: “Yes” a MSELECTN To exit, press MOFFN. MOFFN Note: R If the entry has already been viewed or Erasing all caller information answered, “ ” is displayed. MCN CID Using the Smart function key MERASEN a MbN: “Yes”...
  • Page 40: Answering System

    Answering System Handset Answering system To turn on: MMENUN#327 Available for: To turn off: KX-TGE230/KX-TGE240 series (page 3) MMENUN#328 MOFFN The answering system can answer and record calls for you when you are unavailable to Note for base unit and handset: answer the phone.
  • Page 41: Listening To Messages

    Answering System Resetting to a pre-recorded greeting Erasing all messages message Press MERASEN 2 times while the unit is not in use. If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own Using the handset greeting message.
  • Page 42: Advanced New Message Alerting Features

    Answering System Operation Advanced new message Turn answering system on alerting features MPAUSEN Pause message 9 or Stop recording MSTOPN Stop playback Audible message alert Turn answering system off This feature allows the base unit to beep to inform you of a new message arrival when Erase currently playing new messages are recorded.
  • Page 43: Remote Operation

    Answering System n By entering a phone number: cannot listen to your messages. The default setting is “Inactivate”. MMENUN#338 – “Inactivate”: You can listen to the MbN: “Notification to” a message by pressing 4 to play new MSELECTN a MADDN messages (without entering the remote MbN: “Manual”...
  • Page 44: Answering System Settings

    Answering System Remote access code Remote commands A 3-digit remote access code must be entered You can press dial keys to access certain when operating the answering system answering system functions without waiting for remotely. This code prevents unauthorized the voice guidance to prompt you. parties from listening to your messages Operation remotely.
  • Page 45 Answering System To adjust the speaker volume, press MjN or telephone company to deactivate your MkN repeatedly. Voice Mail service. If your service provider/telephone company You can answer the call by pressing M N on cannot do this: the handset or MZN on the base unit –...
  • Page 46: Useful Information

    Useful Information To erase the Voice Mail access Voice Mail service number Voice Mail is an automatic answering service MMENUN#331 offered by your service provider/telephone Press and hold MCLEARN until all digits company. After you subscribe to this service, are erased. a MSAVEN a MOFFN your service provider/telephone company’s Voice Mail system answers calls for you when you are unavailable to answer the phone or...
  • Page 47: Wall Mounting

    Useful Information Handset Base unit MMENUN#330 Lead the AC adaptor cord and telephone R The speakerphone turns on. line cord through the hole in the wall Follow the pre-recorded instructions. mounting adaptor in the direction of the arrow. When finished, press MOFFN. Note: R You can also use the MACCESSN soft key, if displayed, to play new Voice Mail...
  • Page 48 Useful Information Insert the hooks on the wall mounting R This product is compliant with the following wall phone plate sizes (2 adaptor into holes ( ) and ( ) on the types). base unit. 83 mm (3 inches) 102 mm (4 inches) Fit the slots of the unit onto the corresponding wall phone plate tabs for (...
  • Page 49 Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). Charger Drive the screws ( ) (not supplied) into the wall. 27.2 mm (1 inches) TGE21x23x24xC(en-en)_1216_ver01349 TGE21x23x24xC(en-en)_1216_ver01349 2013/12/16 2013/12/16 15:36:05 15:36:05...
  • Page 50: Error Messages

    Useful Information Error messages Display message Cause/solution Ask phone R You have not stored the Voice Mail access number. Store the company for number (page 46). VM access # Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again.
  • Page 51: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution...
  • Page 52 Useful Information Battery recharge Problem Cause/solution R Battery charge is low. Fully charge the batteries (page 11). The handset beeps and/or flashes. I fully charged the batteries, but R Clean the battery ends ( ) and the charge contacts – still flashes, with a dry cloth and charge again.
  • Page 53 Useful Information Call Display/Talking Call Display Problem Cause/solution Caller information is not R You must subscribe to Call Display service. Contact your displayed. service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, plug the unit directly into the wall jack.
  • Page 54 Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 40). messages. R The message memory is full. Erase unnecessary messages (page 41). R The recording time is set to “Greeting only”. Change the setting (page 45).
  • Page 55 Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture R Disconnect the AC adaptor and telephone line cord from has entered the handset/base the base unit. Remove the batteries from the handset and unit. leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
  • Page 56: Industry Canada Notices And Other Information

    Useful Information Industry Canada Notices and other information NOTICE: near, or on top of, a TV or VCR. If interference is experienced, move the This equipment meets the applicable Industry Canada Terminal Equipment cordless telephone further away from the TV or VCR.
  • Page 57: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...
  • Page 58: Index

    Index Handset Deregistration: 36 Index Locator: 20 Name: 35 3-way conference: 20 Registration: 35 Additional handset: 35 Hold: 18 Alarm: 32 Intercom: 21 Answering calls: 18 Key detector: 30, 31 Answering system Key tone: 30 Call screening: 44 Line mode: 31 Erasing messages: 41, 42, 44 Greeting message: 40 Making calls: 17...
  • Page 59 Notes TGE21x23x24xC(en-en)_1216_ver01359 TGE21x23x24xC(en-en)_1216_ver01359 2013/12/16 2013/12/16 15:36:06 15:36:06...
  • Page 60 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2013 Printed in Malaysia *PNQX6359ZA* *PNQX6359ZA* PNQX6359ZA...

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