Lexmark E320 Setup Manual page 52

Step 10: Troubleshooting tips
Problem:
Installing a print cartridge
Characters appear light or blurred.
The printer seems to be printing, but pages
are blank.
The printer is on, but nothing prints.
Jobs are not printing and the Error light is
on solid.
Attaching cables
Unexpected characters print or characters
are missing.
The operator panel lights do not come on
when the printer is turned on.
Loading paper
Toner smudges appear on the front or back
of the page.
The paper sticks together/printer feeds
multiple sheets of paper.
The paper skews or buckles.
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Troubleshooting tips
What to do:
• The print cartridge may be low on toner. Replace the cartridge.
• The print cartridge has an error. Replace the cartridge.
• Make sure the print cartridge is installed.
• Make sure the parallel cable, USB cable or Ethernet cable is firmly
plugged in at the back of the printer.
• Make sure the power cord is firmly plugged in at the back of the
printer and at the wall outlet.
• Make sure the paper is straight and unwrinkled.
• Remove the paper from tray 1 or optional tray 2 and fan the paper.
• Don't overfill tray 1 or optional tray 2.
• Make sure the paper is under both corner bucklers and lying flat in
the optional tray 2.
• Don't overfill tray 1 or optional tray 2.
• Make sure the paper guides are properly positioned against the
edges of the paper.